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Admin Assistant Customer Service

Location:
Johannesburg, Gauteng, South Africa
Salary:
4500
Posted:
January 03, 2024

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Resume:

MAMMUSO MAKHASANE

EXPERIENCE

Smollan Mondelez

**/**** - **/****

Admin Assistant

Direct liaison (via email, telephonically etc.)

between the sales force, customers, and clients.

Scheduling appointments, Receiving, processing and distribution of all customer orders placed. Generating customer quotes, sales orders. Handling of customer queries should they arise. Manage all incoming calls and Identifying back orders. Maintaining a delivery note register for all manual orders. Maintaining accurate records and information. Provide feedback to relevant in-field team. Contact customers of declined applications. Flag submission issues to in-field team in real time. File application in agreed upon method. Cross check appointments booked to determine where information needs to be followed up on. Effectively communicate with relevant in-field teams on a daily basis in order to maximise efficiencies.

Thabang Primary School

02/2021 - 06/2021

Educator's Assistant

Carrying administration task as required by the school.Typing, printing and photocopying worksheets and examination papers. Implementing daily lesson plans

under supervision of primary teacher. Organizing, preparing mark sheets and capturing of marks.Assisting

with student assessments and communication to parents. Cotton On Mega Store

11/2019 - 01/2020

Sales Associate

Customer Service, Greeting and Welcoming

Customers, Operating Cash Register, Increasing in-store sales, Stock taking, Maintaining sales floor appearance Cross selling products, Visual Merchandise and Directing customers to merchandise.

Abram Hlophe Primary School

04/2013 - 12/2014

Teacher Assistant

Preparing, organizing and storing information in paper and digital form (SAMS). Homework Assistant. Helping teachers create lesson plans, printing and photocopying them, Assist teachers with various tasks, like grading assignments and capturing learners marks, informing parents of their children’s progress.

EDUCATION

Tusanang Training Academy

2022

Project Management Online Learnership

Tshwane University of Technology

2012

Marketing

@

O

,

CONTACT

ad2e74@r.postjobfree.com

072*******

Johannesburg

SKILLS

I am highly organised and can plan

tasks effectively in order to make

sure they are successful. I set

myself very high-standards, have

solid communication skills, can be

trusted to deal with your customers

and clients. I am competent in all

administrative software packages

such as Outlook, Excel, Word and

PowerPoint. I also have the ability

to work alone as well as part of a

team.

REFERENCE

Jesse Lodge - Skills Bureau

Executive Coordinator Tusanang

Training

ad2e74@r.postjobfree.com

+276********

Mrs Mokoena - Thabang Primary

School

Deputy Principal

066*******

Mr Pieter Annandale - Skills Bureau

Sales and Marketing Director

ad2e74@r.postjobfree.com

081-***-**** / 087-***-****

Katlehong Technical Secondary School

2008

Grade 12



Contact this candidate