Medical Assistant Office Receptionist

Margo Davidheiser Current Address:

*****.***********@*****.*** 330 E 3rd Street

610-***-**** Boyertown, PA 19512

Summary: Trained as a medical assistant and receptionist, with more than twenty years of experience working in the industry. Motivated individual with the capacity to learn and adapt to any role that is required. Experience with running the front desk of multiple medical facilities, including phone management, patient interaction, and financial responsibilities. Enthusiasm to develop and expand knowledge and experience with all new duties.

Education:

Antonelli Medical and Professional Institute Pottstown, PA

Medical Assistant Certificate August 1988 - May 1989

Work Experience:

Caregiver/Babysitter Boyertown, PA

July 2020-September 2023

Nationwide Insurance: Davidheiser Insurance & Financial Services Boyertown, PA

Office Assistant October 2016-July 2020

Sales Associate

Office Receptionist

Creates quality client services presentation materials that meet Vanguard design standards and client needs

Partner with relationship executives, managers, consultants, and analysts to create custom content

Collaborate with content maintenance administrator to ensure accuracy of material

Evaluate, revise and document improvements to current training program

Meet specific deadlines while working on multiple projects at one time

Create content with the help of tools such as Seismic and CTS

Ridgewood Orthopedic Specialists Reading, PA

Office Receptionist October 2014-October 2016

Creates quality client services presentation materials that meet Vanguard design standards and client needs

Partner with relationship executives, managers, consultants, and analysts to create custom content

Collaborate with content maintenance administrator to ensure accuracy of material

Evaluate, revise and document improvements to current training program

Meet specific deadlines while working on multiple projects at one time

Create content with the help of tools such as Seismic and CTS

Keystone Orthopedic Specialists Wyomissing, PA

Office Receptionist May 2012- October 2014

Supported project team to update/maintain appropriate educational materials and documentation

Evaluated, revised and documented improvements to current training program

Measure proficiency/competence of specific users and quality assurance of follow up activities

At the Elbow support for providers

Trained and Instructed Dragon and Mmodal software

The Reading Hospital Medical Group at Boyertown Boyertown, PA

Medical Assistant/Office Receptionist Sep. 2005 - Feb. 2012

Regularly managed the phone system to ensure timely patient assistance

Ensured all patient referrals are drafted and dispatched as needed

Filed/Pulled patient information on a regular basis, as requested by the physicians

Managed the reception area to ensure that patients are checked in an out without delay

Assembled new patient charts

Medical transcriptionist as needed by the physicians

Handled all official postal responsibilities to ensure all lab results and patient diagnostic information is viewed by the physicians

Dispensed various patient information (i.e. lab results, x-ray results, etc.) to the physicians for follow-up

Margo Davidheiser Current Address:

*****.***********@*****.*** 330 E 3rd Street

610-***-**** Boyertown, PA 19512

Oley Valley Medical Associates Oley, PA

Medical Assistant/Office Receptionist Nov. 1997 -Sept. 2005

Regularly managed the phone system to ensure timely patient assistance

In charge of ensuring all patient referrals are drafted and dispatched as needed

Filed/Pulled patient information on a regular basis, as requested by the physicians

Managed the reception area to ensure that patients are checked in an out without delay

Assembled new patient charts

Medical transcriptionist as needed by the physicians

Filed all official postal responsibilities to ensure all lab results and patient diagnostic information is viewed by the physicians

Escorted patients to rooms and obtain preliminary diagnostic information

Delivered vaccines as needed

Scheduled various pharmaceutical representative activities with the physicians

Phoenixville Eye Care Specialists Phoenixville, PA

Medical Receptionist Sept. 1992 -July 1997

Regularly managed the phone system to ensure timely patient assistance

Ensured all patient referrals are drafted and dispatched as needed

Filed/Pulled patient information on a regular basis, as requested by the physicians

Managed the reception area to ensure that patients are checked in an out without delay

Assembled new patient charts

Medical secretary responsibilities including photocopying, phone services, faxing, etc.

Managed official postal responsibilities to ensure all lab results and patient diagnostic information is viewed by the physicians

Skills:

Event Planning, Teamwork, Public Speaking, Interpersonal Communication, Organization, Brand representation, Office Management, Time Management, Handling multiple projects at one time

Interests:

Professional organization, working in social scenarios, nutrition/health, spending time with my family, riding motorcycle

Professional References:

Name: Phone Number:

Hope Nensel 949-***-****

Cindy Smith 610-***-****

Lorie Kutz 610-***-****

Contact this candidate