GIA

JOHNSON-

RODRIGUEZ

Lancaster, TX *****

903-***-****

ad2e5o@r.postjobfree.com

OBJECTIVE

Experienced office administration professional with excellent organization skills and history of leading process improvement initiatives to improve overall efficiency. Proactive, responsible, and eager office administrator with a proven track record of handling incoming and outgoing communications. Personable relationship manager with comfortability liaising with clients, consumers, vendors, and executive managers.

EXPERIENCE

VA Hospital Administration Medical Support Assistant JUNE 2023-PRESENT

o Scheduling, canceling, re-scheduling patient’s appointments and/or consultations. o Process Veteran admission and discharges for hospital medical wards utilizing VISTA. o Performs duties as assigned to ensure efficient and effective operations. Averitt Express Administrative Billing Clerk

NOVEMBER 2021-PRESENT

o Compose spreadsheets, letters, rosters, and various reports utilizing programs such as Microsoft Word and Microsoft Excel to route up through the higher chain of command. o Completion of various clerical office activities, opening, sorting, and distributing mail, receiving and directing calls and visitors, and arranging appointments and meetings. o Perform bookkeeping duties that include preparation of bank deposits, balancing cost audits and reconciliation of daily/weekly freight claim reports. Optimum Health BDA Billing Rep

11/2020 – OCTOBER 2021

o Assisted business development process including, but not limited to, proposal preparation, financial proformas, reports, statistical summaries, and formal presentations for company bid responses.

o Responsible for developing and maintaining commercially productive relationships with key decision makers of mid-large sized business equipment dealers to facilitate product distribution.

o Activities include but not limited to sourcing, initial client qualification, identifying potential end users and decision-makers, establishing contact relationships, completing company and department profiles, candidate marketing, identifying cross-selling opportunities, identifying national/third-party/vendor-on-premises opportunities, and new client visits.

o Utilized available resources to verify eligibility, benefits and claim status. 2

o Exercised good judgment towards account resolution and documents on all account activity in a clear, accurate and consistent manner utilizing authorized online system. Dallas County District Clerks Office Civil Clerk II 1/2020 – 11/2020

o Prepared and maintained the docket of scheduled cases, and must record the witness testimonies, results, court orders, and fines from the court. o Processed and maintained civil case files by reviewing pleadings, typing docket information, and establishing case file folders for the documents. o Reviewed incoming documents and actions and updated case docket by entering documents as received using a personal computer.

Northern District of Texas Procurement Specialist 6/1997 – 1/2019

o Performed complex buying strategies to purchase project-specific supplies and materials by issuing purchase orders to approved suppliers to obtain materials at the lowest cost consistent with quality reliability and urgency of need. o Analyzed the supply base to select the most suitable suppliers who can deliver high- quality products and competitive pricing.

o Prepared source selections, issues RFI/RFP/RFQs, evaluates proposals, prepares price analyses, performs market research, negotiates terms, recommend and select suppliers for the award under the judiciary guidelines.

Administrative Assistant

o Entered production data from the operator reports daily and running the daily production reports for the supervisors' daily pre-shift meetings. o Maintained positive public relations with an emphasis on customer service that included following through with customer requests and complaints. o Performed file maintenance assuming responsibility for the accuracy of the filing develops and maintains electronic record keeping and tracking logs for calendars, correspondence, projects, etc.

Senior Probation Clerk

o Assessed the needs and risk levels of clients to determine appropriate supervision strategies such as individual counseling, or referral to internal programs or community resources to ensure effective client management and public safety. o Assessed the needs and risk levels of clients to determine appropriate supervision strategies such as individual counseling, or referral to internal programs or community resources to ensure effective client management and public safety. o Conducted investigations, under close supervision, of the offender's home, work, and social environments for the court; collects and verified data through the interview process and review of historical records; evaluate information and incorporated into reports and records.

SKILLS

• Purchase forecasting

• Vendor management

• Strong math and analytical skills

• Strong interpersonal skills

• Company goal alignment

• Compliance

• Microsoft Excel

• Contract Management

• Communication Skills

• Data analysis

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