OLUWATOSIN OLAMIDE JOSEPH

Customer service rep,editorial intern,Human resource,Cashier.

DOB:17/05/1999

Sex: Female

Nationality: Nigerian

Contact

Address

,58 Balogun street shomolu.

Phone

090********

E-mail

ad2e12@r.postjobfree.com

Skills

MS Office

Very Good

Planning and Coordination

Very Good

Self-Motivated

Excellent

Account Reconciliation

Good

Financial Management

Excellent

Information gathering

Good

Give meaningful contribution to a sustained success and growth of any firm or organization I belong to and to attain worthy and fulfilled position through hard-work, Dedication and consistency.

Work History

2023-Date Human Resource Manager Rock Financial Limited

Hiring and recruitment. .

Perform orientations and update records of staffs.

Process payroll and resolve any payroll errors.

Documenting rules and regulations.

Performance management.

On-boarding and training

Oversees the completion of compensation and benefit document. .

Planning and scheduling meetings.

2022- 2023 Customer Service Representative

ARIK Airlines

Managed large amounts on incoming phone calls.

Identify and assess customers’ needs to achieve satisfaction.

Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limit follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

2021-2022

Cashier

Dominos Pizza

Balancing cash registers and issuing receipts to customers Collating payments and also keeping records of transactions

Attending to customers questions, guided and solved queries of customers Maintains a clean and orderly workstation With ensuring shelves are stocked .

Accepting payments from customers and also ensuring prices are correct

Controlled and checked outgoing merchandise

.Greetings customer by Providing a positive customer

2018

AFRIGLOBAL LIMITED

(NYSC)

Greet guest and provide them with superb customer service.

Answer all client questions and incoming calls

Accept all letters and packages and distribute them to all their respective departments.

Monitor, organize and forward Emails.

Education

2023

Nysc Certification: Afriglobal limited anthony lagos

2021

First Degree: Business Adminstration

The polytechnic Ile-ife

Grade: Lower Credit (2:82)

2009

First School Leaving Certificate: Frangeorgia private school akoka lagos

2014

West Africa Examination Council (WEAC): Xplanter private school ikorodu .

Accomplishments

2023 National youth service Corp (NYSC).

2019- 2021:Higher National diploma in Business Administration The polytechnic lie-ife

2017-2018 National Diploma in Business Administration

2009 – 2014 West Africa Examination Council (Waec):Xplanter private school ikorodu

2003-2009- First School living Certificate (FSLC) Frangeorgiaprivate school akoka lagos state.

Core Competence

Accountability

Good communication and interpersonal skills

Ability to work under pressure

Creative, innovative and proactive

Ability to multitask and Analyze information

Team player.

Certificates

Professional certification: Project management 2022- 2023.

Health, safety, Environment & security management(HSE 1,2,3 &S) 2022

.

Contact this candidate