BRANDON MORGAN

ad2e0a@r.postjobfree.com

**** ***** ***** ****, ******, AL 35244

205-***-****

Objectives:

Seeking full-time work with health benefits. I will bring over 25 years of professional corporate experience to your operation. My objectives are to further my skills in leadership, strategic management, Human Resources, Payroll, and hospitality services in addition to contributing my industry knowledge and skill to an established organization.

Education

University of Alabama: Hospitality Management Major

Jefferson State Community College: Hospitality

Hewitt Trussville High School

Certifications and Awards

Hilton Worldwide Marriott International

• 2007 – 2012 Advance Certification, Front Office and Housekeeping Management

• 2011, Budget Achievement Award, Hilton Worldwide

• 2010, Jameson Young Professional Achievement Award, Jameson Hotel Group

• 2009 Manager of the Quarter Award, Marriott International/HROS Hospitality

• 2008 CARE Achievement TEAM Award, LBA Hospitality

• YEAR Official White House Communication Certification, President Barack Obama

Professional Experience:

Red Bird’s Deli Birmingham, AL

Owner February 2022 - Present

As an Owner and Operator of Red Bird’s, I was responsible for the day-to-day operations, budgeting, profitability, and performance of the restaurant. Additionally, I assisted in all aspects of food inventory, catering sales coordination, hiring and monitoring employees, advertising, building, and establishing vendor relationships, and managing POS operations. I own 50% of the business and I will continue to own a small percentage as long as the restaurant is open.

FedEx Ground Birmingham, AL

Payroll/HR Manager/Driver September 2020 to February 2022

I was a BC (business contact) for FedEx Ground representing Cahaba Valley and Steel City Couriers. As a BC, I was responsible for the day-to-day operation of a FedEx Ground contract delivery company. I must follow all agreed assignments set forth under the contract between FedEx and company. This includes but not limited to, recruitment, training, scheduling, route building, delivery management, FCC, DSW and DRO report building, managing and execution plans. Working close with the owner on improvement plans and resolving customer delivery issues. Other duties include managing the payroll and HR department. This includes some of the following duties. Running weekly time and production reports, data entry and spreadsheet building for weekly payroll. Calculating time and attendance for over 100 drivers weekly. Building of payroll reports, approving timecards, and submitting payroll for processing. Also, recruitment, onboarding, and training of new drivers. Working with Alabama DOT with background and approval of new drivers and renewing of current DOT cards. Making sure the company is complying to all state and federal labor laws. Making sure all employee files are current and up to date. Processing all workers comp claims and working very closely with the insurance company to stay in compliance. All other payroll and HR duties.

Walmart Birmingham, AL

Assistant Manager March 2020 to September 2020

As an Assistant Manager with Walmart, there are many components in making sure the store runs smooth, customers are taken care of and the sales goals are met. The main responsibilities include scheduling, managing floor inventory, implement daily work plan for associates, managing workflow, providing excellent customer service, creating action plans in areas in need of improvement, working with the store manager and market team to address any areas of concern and making sure I am continuously building a strong team of associates for the store growth as well as their career development. Also included in my responsibilities is, stocking shelves, working freight, handing customer issues, coaching, and training associates, key holder, acting MOD when the store manager is away and making sure the store is clean, safe and shoppable for customers.

Advantage Cable Services Birmingham, AL

Area Manager August 2015 – March 2020

As an Area Manager, I was responsible for the overall operations and management of nine offices across the South Eastern United States. My duties and responsibilities include but are not limited to payroll balancing, invoice auditing, and contract approval for field technicians, budget and P&L control, warehouse production coordination, and mentoring management team and field technicians. My offices partner and collaborate with Spectrum Communication sites, which means that I help structure, coordinate, and execute tasks at a high executive level by working with regional upper management Spectrum teams as it pertains to collections, operations, and customer service functions. My role requires heavy concentration on training and development, employee and client performance measurement, customer satisfaction, zip code management, and mapping and routing grid building.

Celia’s Deli Birmingham, AL

Owner May 2012 - August 2015

As the Owner and Operator of Celia’s Deli, I was responsible for the day-to-day operations, budgeting, profitability, and performance of the restaurant. Additionally, I controlled all aspects of food inventory, catering sales coordination, hiring and monitoring employees, advertising, building, and establishing vendor relationships, and managing POS operations. Later in 2013, I was contracted to help manage and consult for two other restaurants and an independently franchised Holiday Inn Express Hotel. My duties and responsibilities included building new business plans, working with owners on renovation coordination, reorganizing staff, and their job functions, updating policy and procedures, and intergrating new POS systems. In the early summer of 2015, I developed a purchase deal with the owners of the two restaurants and we were able to sell all three locations to an investment group. The deal closed in late August 2015.

Additional Relevant Experience

Hilton Worldwide (Embassy Suites) Birmingham, AL Director of Rooms July 2011 - May 2012

Jameson Inn Hotels Johnson City, TN and Kingsport, TN

General Manager May 2010 – July 2011

Courtyard by Marriott Bristol, VA

Assistant General Manager January 2008 - May 2010

Sheraton Convention Center Myrtle Beach, SC

Front Desk Manager July 2007 – January 2008

Hilton Worldwide (Hilton Beach Resort) Myrtle Beach, SC Assistant Director of Housekeeping June 2006 - July 2007

Royal Pavilion Resort Pine Knoll Shores, NC

Housekeeping Manager June 2003 - May 2006

La Quinta Inn & Suites Birmingham, AL

Assistant Executive Housekeeper January 2002 to June 2003

Jameson Inn Hotels Birmingham, AL

Front Desk/Night Auditor May 1999 to January 2002

Skills

Payroll Balancing and Processing Invoice Auditing and Quality Control Budget Management HR Management Recruitment and Talent Acquisition Training and Development Team Building & Leadership P&L Operation Extensive Training of Front and Back of House Interpersonal Communication Customer Service and Hospitality Negotiation of Contractual Agreements Targeted Goal Setting for Complex Operations Microsoft Excel Microsoft Word Microsoft PowerPoint

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