Laura Seals
828-***-**** • *********************@*****.***
Profile
A liable self-starter with 10+ years of experience in client-focus relations and strong administrative skills. Solution-oriented, able to communicate verbally and through correspondence. Committed high achiever, able to assist with inquiries and billing disputes over the telephone while managing multiple data entry projects. Skills
● Analytical mindset, able to negotiate and solve billing disputes by practicing problem solving skills
● Guest facing, reception and dispatching while practicing guest discretion and HIPPA compliance
● Controller for inventory
● Ability to prioritize multiple projects meticulously
● Capable of instructing by showing and demonstrating a clear message
● Self taught on submitting medical claims
● Microsoft Efficient
Experience
Office Manager And Front Receptionist: Symmetry Health Chiropractor Center
● New Patient Coordinator that assisted potential new patients over the telephone with inquiries about the clinic. Recorded medical history, and scheduled first appointments.
● Resolved outstanding billing disputes from patients, insurance companies and law offices. Independently submitted Medicare Insurance claims, documented each claim and performed detailed audits.
● Proficient administrative abilities including cataloging records, patient data tracking, managed inventory, office calendar management, schedule handling for receptionists.
● Supervised 5 employees operating with a high volume of 100+ patients per day. Assisted incoming and outgoing calls.
● Tracked office stats to ensure ongoing success, and discussed results in weekly office meetings.
● Assisted internal and external marketing events. Owner, Laura Seals Photography: Wedding And Portrait Photography
● Implemented budgeting and forecasting process insuring accuracy and adherence to financial goals.
● Organized, created and managed multiple locations
● Managed social media marketing
● Constructed client contracts for wedding details Housekeeping Receptionist: Inn On Biltmore Estate
● Housekeeping coordinator, conveyed guest requests to departments across the resort regarding guest services.
● Monitored the operation programs to provide Housekeeping Supervisors updates on the 210 guest rooms.
● Controller of inventory in Lost and Found department. Managed the shipping and tracking of guest property. Education
Bachelor Of Fine Arts: Appalachian State University Major Focus in Photography
References
● Dr. Kevin Moc (Work referral) 626-***-****
● Jennifer Joyner (Work referral) 580-***-****
● Allison Holcombe (Character referral) 828-***-****