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JESSICA LOPEZ MONCADA

Cell phone number: +1-925-***-****

E-mail: ad2dyo@r.postjobfree.com

Location: San Ramon, CA.

SUMMARY

Master s degree in System Engineering, with 10 years of experience working in different areas of human resources and administrative management health, pharmaceutical and media industry. Interested in quality and processes improvement. Recognized skills in critical thinking and strategic planning. Highly adaptable and flexible. EDUCATION

Master s Degree System Engineer 04.08.2014 – 05.10.2016 Universidad Nacional Autónoma de México. Ciudad de México, México Bachelor s Degree Industrial Engineer 26.01.2004 – 23.05.2009 Pontificia Universidad Javeriana Cali. Cali, Valle del Cauca, Colombia HONORS AND AWARDS

Graduated with Honors. Master’s degree in systems engineering. October 2016.

Academic Scholarship during master’s degree program. August 2014 – July 2016. EXPERIENCE

TelevisaUnivsion. Mexico City. Mexico, 02.09.2022 – 12.31.2023 Human Resources Generalist

Recruited to help launch the new business, the Streaming Platform ViX. Worked with the RH team to take the team from 30 to 100 employees, fostering a teamwork environment contributing to positive results across the organization.

• Created and monitored the requisitions for Mexico and Colombia using Workday. Coordinated new hirings onboarding, deployment of hardware, IT account, and first day orientation.

• Played a key role ensuring the communication among the regional colleagues (US, COL, MX), focus on improving and standardization of the processes.

• Served as point of contact between the corporative areas, leaders, and the employees, regarding performance, courses, training, surveys, and benefits.

• Delivered exit interviews, coordinate the severance, signatures, verified the work tool return and maintain the HR systems up to date.

SC Servicios Operativos (Wendy s Franchise Dallas). Mexico City. Mexico. 11.15.2021 – 02.08.2022 Human Resources Generalist

Co-developed company’s procedures performing from Mexico and ensured consistent and fair communication and systems processes for 9 branches in Dallas, saving considerable amount for operating remotely.

• Implemented the recruitment process from Mexico keeping track and present KPI for recruitment and recruitment pages performance.

• Documented the JD for the payroll supervisor in Mexico.

• Listed common employees inquires referring to complex or sensitive matters to be handled from Mexico.

• Enforced the e franchise policies and practices to be coordinated from Mexico. 2

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. Mexico City, Mexico. 15.10.2019 – 30.06.2021 Human Resources Jr. Generalist

Provided ongoing support to crucial RH process to ensure adherence to all company policies, regulations and laws.

• Led the mapping processes group and digitalize the HR SOP being a liaison with internal software supplier.

• Supported the HR coordinator in the NOM 035 implementation (100 employees)

• Supervised the internship and social service agreement and ensure the monthly payment.

• Contacted the legal advisor to give suggestion to different situation based on the country regulatory laws and the migratory advisor to formalize their migratory situation, before and after arriving.

• Executed administrative tasks related to RH suppliers in coordination with contracts department, elaborating terms of reference for different contracts, follow up the accomplishment of the task/ service and do all the administrative formalities (billing, reports, evidence etc.)

• Elaborated the annual training plan and ensure its execution. Universidad Nacional Autónoma de México. Mexico City, Mexico. 05.16.2016 – 12.15.2019 University Teaching Assistant

Accomplished post graduated teaching with a proven track record of supporting enrollments (every year), and teachers in the education and develop of student.

• Designed the courses, construct tests and prepare materials, to complete the subject’s modules in a systematic and dynamic way that allows student to understand the topics every class in an easy way.

• Participated in academic research projects to support the teaching – learning process, elaborating printed materials and coordinating events to share knowledge and get to know last trends and strategies to innovate in industry. Co-author of short books and papers:

- Designing Human Mistake-Free Machine: a Mexico’s City Public Transport Commuters’ Approach.

- Administración de Riesgos en Instituciones de Educación Superior.

• Performed administrative tasks such as maintenance solicitudes of equipment, computers, and classrooms to maintain in good condition the material and technical resources and assure their availability.

• Attended and participate in teacher conferences, and meetings regarding postgraduate programs and plans for student’s annual inscriptions and follow up the progress of projects. Logisti-K de México S.A. de C.V. Mexico City, Mexico. 04.17.2017 – 11.04.2017 Business Process Manager

Succeeded to attain organization goals, allocating resources, supporting management with decision-making, and maintaining documentation.

• Designed measures to evaluate each area of the business processes, tracking processes control metrics and identify improvements.

• Assisted with the development of software requirements and its implementation.

• Visited and recognize processes and requirements from clients and implement mutual protocol of loading, movement and deliver to mitigate $100K MXN in negative impacts to earnings.

• Tracked processes control metrics and identify improvements. Tecnoquimicas S.A. Cali, Colombia. 06.04.2013 – 06.29.2014 Variable Payroll Analyst

Managed variable payroll program with 60 participants, contributing ideas and actions towards the continuous improvement of Payroll and creating new compensation outline for medical products sales.

• Prepared and validated monthly payroll reports with accuracy to ensure payroll-related data is set up correctly.

• Assisted with Research and resolve payroll issues as they occur and perform payroll tasks as necessary according to questions from supervisors and employees.

• Made recommendations on improvement plans, corrective actions, etc.

• Generated KPI S regarding linear regressions between sales and payrolls, products sales behavior in accordance with the objectives and times tables’ information fulfilment from sales and to payment departments. 3

Hospital en Casa S.A. Cali, Colombia. 04.12.2012 – 05.30.2013 Regional Human Resources Analyst

Led team of two HR Assistants, supporting 4 offices and 200 employees, providing improve and detailed analysis of human resources process, recruitment, leaves, training, benefits, payroll, and welfare.

• Attended national and regional committees, modifying, improving and publishign human resources processes and generate monthly results report and KPI S based on the interna policies.

• Requested and assisting new employees hiring, verifying candidate’s profiles suitability regarding the profiles for each position and the compensation associated.

• Analyzed training needs and develop a trimestral training; deliver training courses and valuate training procedures and course effectiveness.

• Administer employee health plans and safety, including risk analysis, hazard preventions plan and be responsible for creation of the occupational health committee.

SaludColombia EPS. Cali, Colombia. 09.15.2009 – 12.30.2010 Administrative Manager

Led team of seven people (maintenance, reception, cleaning, messaging, pricing, and purchasing), supporting the administrative national wide practices and policies to create efficiencies and support the core business.

• Monitored inventory of office supplies and assets, optimizing equipment, facilities, employees, methods, and materials.

• Calculated depreciation of properties, machinery, and equipment.

• Developed and maintain relationships with partners and suppliers and support the contracts with supplier’s evaluations.

• Prepared, analyzed and paid the company staff payroll (150 employees)

• Prepared and presented statistic of the administrative department and attend month-end close meetings. Coca Cola FEMSA. Cali, Colombia. 06.23.2008 – 06.23.2009 Engineering and Industrial Maintenance Intern

Participated and developed plans to implement quality improvements and adhering to safety regulations.

• Planned on SAP the schedule for preventive and programmed maintenance orders and deliver them to each specialist and operator for all the three lines of production.

• Ensured compliance with health and safety regulations, carrying out 5 s inspections and control maintenance tools, stores, and equipment.

• Participated in improvement quality groups, liaising with quality departments and production to support in responses to customer claims and find support documentation.

• Elaborated operations and breakdowns statistical records.

• Managed stocks of machines and operation manuals. CREDENTIALS

• Organizational Development certification. UVM CDMX. February 2022 – July 2022

• Design Thinking Certification. April 2021

• Certified Internal Auditor ISO 9001:2008. Icontec. Cali, Colombia. February 2012 - April 2012.

• Trained as Instructor in the Teaching Centre. UNAM. Mexico City, Mexico. October 2016. LANGUAGES AND SOFTWARE

Spanish: Native language

English: Proficient

Global awareness: Lived in Colombia, Mexico and the United States

Excellent skills in Microsoft Office: Word, Excel, PowerPoint, Project, Outlook.

Knowledge of SAP, PAYCHEX and Workday

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