PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

PAULA CARROLL

HEGLAR

P

***** ****** **, *** ******, NC 28127, 704-***-****, ad2dxs@r.postjobfree.com Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Personalized care Cleaning and sanitizing Emotional companionship Grocery shopping Documentation and

recordkeeping

Meal planning

Condition monitoring Food preparation Mobility support Schedule management Medication organization Housekeeping Safety monitoring Mental stimulation Wound care

Employee scheduling Closing oversight Customer service and satisfaction

Money handling Promotional planning Task delegation Project management Order picking Equipment operation Inventory counting Cardboard baling Complex problem-solving Data entry Pallet building Inventory tracking

Truck processing Order preparation Material handling Product management Shipment unpacking Forklift operation In-Home Caregiver June 2016 - October 2020

Private New London, NC

Helped clients feel secure and well-cared-for during short- or long-term illnesses. Assisted clients with personal non-medical care needs, including feeding, grooming, and toileting. Offered continuous, compassionate companionship for emotional and physical wellbeing. Sales Associate October 2015 - April 2016

Dollar General Darlington, SC

Explained promotions and special offers to customers. Helped customers navigate store, complete sales and process returns. Located items for customers by checking sister stores and online options. Resolved customer concerns using strong communication and conflict management skills. Developed customer base by delivering consistent customer service. Boosted sales by building attractive displays and merchandising products. Lifted, pushed, and pulled up to 25 pounds regularly. Rotated stock through clearance markdowns and special sales promotions. H

Quickly and efficiently processed payments and made accurate change. Worked independently but within a team environment. Handled stressful situations professionally and multitasked with ease. Maintained a calm demeanor and managed issues professionally and according to company standards. Accomplished multiple tasks in a fast-paced environment. Managed multiple tasks simultaneously while meeting deadlines. Demonstrated selling experience in a fast paced, service oriented retail setting. Contacted customers to finalize sales and service transactions. Assisted with receiving, pricing and merchandising. Processed credit card payments and accurately handled cash. Warehouse Associate January 2006 - March 2008

Millenium Metals Albemarle, NC

Moved large quantities of merchandise using pallet jacks, dollies, and hand trucks. Processed new stock by inputting information into system and adding labels. Received, staged, and stored incoming merchandise. Supported accurate inventory management by controlling use and conducting regular cycle counts. Sorted and palletized freight for easy movement across [Number]-square-foot warehouse. Upheld safety standards by clearing out debris, trash, and damaged items. Ran powered industrial equipment such as cardboard balers as part of busy warehouse operations and cleanup tasks.

Picked and packed as many as [Number] orders per hour with consistent accuracy. Processed incoming trucks to unload, stage, and store merchandise smoothly. Tracked computer inventory accurately by frequently updating changes. Verified documentation accuracy and quality of incoming shipments. Moved products via conveyor belt and staged items to keep line moving. Assisted with safe housekeeping procedures by maintaining clean work stations and areas. Prepared [Number]+ orders on average each day, pulling and packaging products for quick shipment. Boosted team efforts by backing up fellow warehouse workers in managing incoming and outgoing products. Supported inventory accuracy by properly recording materials movements in [Software]. Obtained refunds from vendors for damaged or defective items. Completed daily cycle counts and assisted with monthly inventory audits. Prepared items for storage, sales and shipment with proper staging and tagging. Located out-of-stock and rare items for customers by carefully checking warehouse and off-site locations. Kept tool rooms, supply rooms, and other warehouse spaces organized for easy access. Streamlined storage areas by removing excess and obsolete stock. Verified shipments by checking received items against invoices. Managed incoming stock, including inspecting and documenting merchandise. Assistant Manager May 2002 - June 2005

Friedman's Jewelers Albemarle, NC

Coordinated employee schedules to provide adequate staff coverage. Supported senior managers with day-to-day operational requirements. Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by EDUCATION

handling escalated problems.

Monitored performance of [Number]-employee team and actions according to performance evaluations. Promoted products based on effective planning, merchandising, and employee preparation. Maintained operational performance by skillfully handling opening and closing tasks. Delegated tasks to [Number] staff members and monitored performance. Maximized employee performance with effective training and close mentoring. Kept all paperwork current and compliant with internal standards and legal requirements. Managed daily workloads by organizing effective schedules and delegating tasks. Oversaw employee training and all staff management tasks. Altus High School, Altus, OK June 1994