Mary Miller
Fayetteville, NC 28306
mmiller1018@gmail.0co
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OBJECTIVE:
To put to use my customer service skills along with my managerial skills and the ability to communicate well with people to benefit my employer. I am a self-motivator with the ability to multitask when needed as well as concentrate on the task at hand. WORK EXPERIENCE:
Quality Control Auditor April 2020 -
Present DTG2GO Fayetteville, NC 28312
Inspect, sort and ship shirts on a
daily basis. Pick
Customer Service Associate – Front End
June 2013 – July 2018 Lowe’s
Fayetteville, NC 28306
Assist customers with purchases, returns and all aspects of customer service while maintaining a cash register.
Front End Clerk October 2010 –
August 2014 CVS Pharmacy Hope
Mills, NC 28348
Greet all customers, maintain a cash register, daily vendors, daily sales, weekly sales ad, merchandise all greeting cards on a weekly basis, key rec numbers, daily and weekly shipments.
Financial Administrator November 2008 – April
2010 Weaver Residential Services Fayetteville, NC 28303
Enter into the PROMAS Landlord Software program all rent payments, all Accounts Payable, Enter and release Tenant Security Deposits, Prepare lease packets and enter into computer. All Accounts Receivable, Step in to front desk position when needed. Resolve all issues with owners, tenants, and vendors. Handle multiple bank accounts deposits on a daily basis, Reconcile bank and credit card statements on a monthly basis. Administrative Assistant August 2007 – November
2008 Weaver Residential Services Fayetteville, NC 28303
Greeted all new customers, answer a multi-line phone system, received and receipted all monthly rent payments, sent out late notices, maintained all tenant files, scheduled all maintenance and move in/out inspections.
• Reduced past due balances 75% by collecting past due rents
• Rented minimum of 10 properties per month
Display Consultant June 2007 - September
2007 Bryant and Associates Fayetteville, NC
28306
Demonstrated and displayed air filtration systems and a hard surface cleaner Top 15 Consultants in North America for the month of July 2007 Branch Manager September 2003 – January
2007 Fort Sill National Bank Hope Mills, NC
28306
Maintained Customer Relations with current and new account holders, Managed 12 Customer Service Representatives with 2 Supervisors, Managed and Balanced Secured Vault, Responsible for weekly Federal Reserve Order, Responsible for bi-weekly time sheets, overtime reports, new account reports, weekly supply orders, Responsible for balancing 2 ATM's daily at rollover time.
Office Manager/Sales Consultant
February 2003 – September 2003 Village
Development Clinton, NC 28328
Customer Relations in Selling New Homes, Responsible for Loan Application and Closing Packages, Daily deposits made from Customer Earnest Monies, Payroll and Accounts Payable.
Office Manager/Sales Consultant
January 2001 – February 2003 Bonanza
Homes Fayetteville, NC 28304
Customer Relations in Selling New Homes, Responsible for Loan Applications and Closing Packages, Contractor Bill Backs to Factory, Payroll and Accounts Payable. Office Manager/Sales Consultant
September 1999 – January 2001
Showcase Homes Fayetteville, NC
28304
Customer Relations in Selling New Homes, Maintained Working Relationship with Lenders, Responsible for getting Finance Packages to Lenders, Payroll and Accounts Payable.
EDUCATION:
September 2009 - May 2013 National American
University Sioux Falls, South Dakota
August 1984 – February 1985 Fayetteville
State University Fayetteville, NC
SKILLS
:
Data Entry 25 years’ Experience Ten Key
25 years’ Experience
ADDITIONAL INFO:
I have 15 years experience in the Sales Field along with 25 years’ experience in Customer Service related to a Professional Environment. I always keep a Positive Mental Attitude and I put forth the best efforts that I have to be of great essential value to my employer.
Tested January 27, 2021 on Ten Key and Data Entry at 100% Accuracy