**** ****** ***

Fort Worth, TX *****

901-***-****

ad2dx1@r.postjobfree.com

Brittany Hurley

Objective

Experienced Administrative Assistant seeking a position that will allow me to use my combined experience in customer service and administrative assistance of over 10 years.

EDUCATION

Southwestern Baptist Theological Seminary

August 2014 – December 2017, Master of Arts in Biblical Counseling, 3.78

university of memphis

Aug 2010 - May 2014, B.A.S. Psychology, cum laude GPA: 3.47

WORK HISTORY

Site Coordinator

Academy 4, Elizabeth Bonnell, August 2023 - Present

●Coordinate monthly Academy 4 program at Bruce Shulkey Elementary

●Recruit volunteers for Academy 4

●Build relationships with church members and school staff

●Prepare and manage supplies for program day

Leasing Administrative Assistant

Cellular World, Michael Carroll, January 2021 to August 2021

●Manage digital and physical leasing files

●Communicate with Landlords to sign leases and terms

●File property damage and general liability insurance claims for Cricket and AT&T stores

●Draft and execute amendments and renewals

●Track and retrieve missing documents from landlords and tenants

Administrative Assistant

Cellular Word, AT&T Connected Communities, Graeme Ritter May 2018 – December 2020

●Assist Sales Representatives in placing new orders and resolving account conflicts

●Account resolution calls with AT&T to resolve customer conflicts

●Learn new AT&T promotions and products

●Work with Company Commissions Department to analyze commission discrepancies

●Communicate with multiple departments within AT&T to resolve customer conflicts

Legal Assistant

The Johnson Law Firm, Steven Johnson, Esq., Amy Dennis, Paralegal September 25, 2017 – May 2018

●Interact with 50 clients on average each week via phone, email, and mail; communicate case progress to over 1,000 clients total

●Manage and organize files, manage company calendar, document actions, data entry for case management database

●Communicate daily with attorney regarding case updates

Office Manager

State of the Heart Counseling, Dr. Henry Arnold June 2016 – September 2017

●Manage front office upholding HIPPA standards and confidentiality of clients

●Schedule appointments with clients and provide appointment reminder calls

●Demonstrate efficiency managing up to 30 calls a day

●Verify client’s insurance benefits and recorded EOB’s

●Manage and update client records and accounts receivable

●Performed Data Entry to Medisoft for Accounts receivable

SKILLS

●Administrative Skills

●Customer Service

●Listening and Communication skills

●Attention to Detail

●Organization

●People - oriented

References

Elizabeth Bonnell (Previous manager) 817-***-**** ad2dx1@r.postjobfree.com

Emily Crews (Previous colleague) 817-***-****, ad2dx1@r.postjobfree.com

Stephen Jackson (Previous colleague) 214-***-****, ad2dx1@r.postjobfree.com

Gina Reid (Personal) 940-***-****, ad2dx1@r.postjobfree.com

Johnita Williams (Personal) 817-***-****, ad2dx1@r.postjobfree.com

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