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Customer Service Entry Level

Location:
Sacramento, CA
Posted:
January 02, 2024

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Resume:

TT Thuc Truong

Stockton, CA ***** 209-***-**** ad2dwg@r.postjobfree.com

PROFESSIONAL

SUMMARY

Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Focused Courier with Number years of employment. Complies with medical delivery specifications. Promotes sharp communication and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing Number+ years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting Industry customers. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with Number years of experience working in busy Type environments. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. SKILLS Delivering Time-Sensitive

Specimens

Item Tracking

Heavy Lifting

Excellent Driving Skills

Attention to Confidentiality

Local Routes

GPS and Route Planning

Coordinating Efficient Routes

Business Processes and

Procedures

Vehicle Inspection

Tracking Specimens

Time Management

Delivery and Pickup

Professional Relationships

WORK HISTORY EXPRESS COURIER 08/2022 to CURRENT

DoorDash/Uber Eats In App

Delivered packages to customer doorsteps and business offices. Followed safety procedures and regulations to protect packages and vehicles.

Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers. Utilized GPS technology to navigate delivery routes and avoid traffic congestion.

Operated vehicle safely in highly congested areas with no traffic violations. Utilized GPS navigation systems to navigate faster routes. Communicated with dispatch and customers for accurate delivery information.

Safely loaded items into delivery vehicle to minimize damage while in transit.

Tracked delivery status and updated customers for expected delivery time. Drove safely at all times to avoid accidents and harm. Obtained signatures for delivery documents and packages. Followed company policies and procedures during shift. Managed delivery route for optimal use of time and fuel. Contacted customers to confirm delivery details and locations. 2ND SHIFT LEAD 07/2015 to 01/2022

Crate & Barrel Tracy, CA

Maintained organized work area by cleaning and removing hazards. Organized and prepared workstations and materials needed for operations to maximize productivity.

Trained new production staff members on safe and efficient production procedures and proper machine operations.

Prepared reports and technical documentation of day-to-day production processes.

Met production targets and tight deadlines by collaborating closely with team members.

Made sure that products were produced on time and are of good quality. Oversaw logistics and inventory management for storeroom. Collaborated with other departments to optimize production workflows. Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.

Drove equipment from one site to another to deliver tools and complete jobs.

Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling. Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Communicated with floor managers to determine merchandise placement. Completed cycle counts and monthly inventory.

Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas. Operated forklift in compliance with OSHA guidelines and organizational policies.

Unloaded and stacked materials by raising and lowering lifting devices. Maneuvered forklift safely in congested and confined areas using Skill and Technique.

Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Coordinated team member movements based on current needs, avoiding safety concerns, or delays.

Promoted operational efficiency by maximizing loads on each transfer. Coordinated with other lift truck drivers and production personnel to process orders efficiently.

Unloaded materials and goods at designated locations for best project availability.

Signaled workers to discharge, dump or level materials. Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly. Removed orders from storage, wrapped, and staged for shipments. Transported goods between warehouse locations according to shipment and storage needs.

Reviewed daily production schedules to inform effective prioritization and delegation of tasks.

Adjusted machinery and notified supervisors of malfunctions. Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities. DENTAL LAB ASSISTANT 02/2010 to 03/2014

Leamon Dental Lab Stockton, CA

Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance. Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.

Passionate about learning and committed to continual improvement. Ran errands and provided general office support in a professional environment.

Proved successful working within tight deadlines and a fast-paced environment.

Skilled at working independently and collaboratively in a team environment.

SCREEN PRINTER ASSISTANT 02/2006 to 02/2007

Pegasus Screen Printing

Promptly removed completed loads from press.

Multi-tasked to keep all assigned projects running effectively and efficiently. EXPRESS COURIOR 02/2003 to 02/2004

Self Employed San Jose

Serviced customer vehicles quickly and accurately to meet daily appointment schedules.

Loaded truck and properly secured items to prevent damage for deliveries. Completed rush deliveries on tight timetables to satisfy customer needs. Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Drove truck in urban and rural areas to expertly make high volume of deliveries.

Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Expedited deliveries to meet customer deadlines and requirements. Operated vehicle safely in highly congested areas with no traffic violations. Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Delivered packages to customer doorsteps and business offices. Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Successfully avoided time delivery delays by carefully planning best routes.

Maintained upbeat, positive attitude in busy, customer-focused environment.

Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Completed on-time deliveries by choosing best and most efficient routes. Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

AUTO MECHANIC ASSISTANT 02/2000 to 02/2002

Minh's Auto Repair Stockton, CA

Tested newly installed equipment to determine proper functionality and compliance with regulations.

Repaired and replaced worn and damaged components. Repaired brake, exhaust, electrical and other systems for domestic automotive brands.

Replaced damaged, missing, or defective parts with new and refurbished components.

SOLDERING TECHNICIAN 02/1998 to 02/1999

Audible Illusions Pleasanton, CA

Assembled and welded metal parts to create electronic circuit boards. EDUCATION Senior 06/1993

Ediso High, Stockton, CA

ACCOMPLISHMENTS Achieved Result through effectively helping with Task. Supervised team of Number staff members.

Collaborated with team of Number in the development of Project name. Achieved Result by completing Task with accuracy and efficiency. LANGUAGES Vietnamese

Native or Bilingual



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