Administrative Assistant Customer Support
Resume:
Georgene Brown
Atlantic Highlands,NJ
ad2dw4@r.postjobfree.com
Administrative Assistant
Self motivated individual with excellent time management and customer relation skills.
Diligent with all aspects of office administration services in order to provide support and ensure effective and efficient operations.
Skilled professional with vastexperience implementing and monitoring programs in a fast-paced office environment.
Ability to prioritize and multitaskwith efficiency and attention to details.
Professional Expertise
Office Coordinator, Tringali Vibrant Health Sept. 2018- Present
Provide direct support and management for a concierge self pay medical provider.
Answer phones, customer support and outreach. Assist in scheduling appointments, meetings, inventory, sales and trainings.
Ensure daily administrative duties, continuing education is current, supplies and daily charges are completed, while providing excellent quality of care.
Loan Partner, Waterstone Mortgage Dec. 2014- Sept. 2018
Assist Loan officers with daily tasks that included taking a Mortgage Loan application
Pulling/rescoring credit, collecting documentation, running DU/LP, request needs lists, order questionnaires, obtain tax transcripts from the IRS.
Managing pipeline on active and future borrowers.
Coordinate files from start to closing including appraisals, title, survey and post-closing conditions.
Preparation of all Marketing tools, advertisement for Co-branding with Realtors for events/ open houses.
Monitor and approve budgets for continuing education credits, license validation, travel and montly operation expenses.
Office Manager, Westwood Behavioral Health Feb. 2007-Dec. 2013
Manage program and supervise team of Therapists for a drug and alcohol addiction/recovery agency.
Responsible for Private, state and federal grant preparation, submission, monitoring and compliance.
Maintained and reconciled monthly and annual budgets.
Directed an adolescence day camp and prevention services for local schools which included budget approval, scheduling, and training.
Coordinated all programs, reporting, advertisement and community outreach for private not- for-profit corporation with a Board of Directors composed of community leaders.
Education
CPR/First Aid 2019
Xinnix Mortgage Academy 2015
Chemical DepenDENCY Counselor Assistant 2007-2013
Ulster County Community College 1995
Onteora High School, 1993
Accomplishments
2000 completed the NYC Marathon
2010, 2013 International adoptions/China- USCIS, FBI, State and local background checks, experience with document certification, international travel approval process/visa. Document certificationwith State and Federal agencies.
You Found Me Home- Provide assistance to families in the adoption process. Counsel, advise and direct them with fundraising and support.
Volunteer with Disabled Veterans- Assist Service-connected Disabled Veterans with benefits, services and support.
References Upon Request
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