Christian Dimitriu, MBA, PMP, CRM

Scrum Master, Six Sigma Green Belt Toronto, ON 647-***-****

ad2dvr@r.postjobfree.com

Decisive and strategic leader with a blend of project management and business analysis experience.

Languages: English, French, Spanish, Italian

Strategic thinker and skilled communicator with an aptitude for completing projects on time and within budget, providing high-quality deliverables that meet even the most challenging client needs. Recognized for enabling organizations to achieve strategic business goals by developing and implementing corresponding technology solutions. Able to manage complex projects in high-stress and fast-paced environments, effectively balancing quality with client deadlines and communication needs.

Highlights of Expertise

• Governance and Project Management

• Change Management

• Business Analysis

• Blockchain

• Risk Assessment & Management / Compliance / SOX

• Data Science / Artificial Intelligence (AI)

• R programming

• Data Migration

• Contract & Vendor Management / Procurement / RFI / RFQ / RFP/ SOW

• Zoom, MS Teams, Slack, Miro, Trello • Process Improvement / Process Redesign

• Software Development Lifecycle (SDLC)

• Waterfall/Agile

• MS Office, MS Project, MS Visio, Rally

• Oracle PL/SQL, JIRA, ERP, SAP S/4, Azure, AWS

• E-Commerce, Digital transformation

• Lean Six Sigma

• Cyber governance and security / Disaster Recovery / PCI DSS / PII (Cyber security courses with CISA completed and others under way)

Career Experience

PROJECT MANAGER, Enterprise PMO, Sobeys Capital, Inc., Toronto 02/2022 - 11/2023

Led the delivery of solutions spanning compliance, data conversion (ERP), supply chain logistics, workflow management and data transmission improvement with budgets up to $5 million. Led teams of up to 30 personnel across multiple business departments in addition to architecture, business analysis, training, QA and development.

Key Projects:

• Data migration and conversion as well as workflow management projects within SAP S/4 ERP implementation with an $80 million budget

• Compliance/Regulatory project budgeted at $2 million, resulting in the avoidance of potential fines of up to $15 million per incident

• Supply chain project consolidating merchandise delivery over large distances, achieving a reduction of 30% in shipping costs

• Data transmission project improving speed of data transmission of point-of-sale systems, leading to savings of $130,000 per month in costs associated with data recovery and re-transmission

Agile PM (SAFe Agile) / TEAM LEAD / PRODUCT MANAGER, STRATEGIC PLANNING & EXECUTION, Travelers Insurance of Canada, Toronto 10/2020-02/2022

Responsible for managing the building of finance (IFRS 17), billing within an e-commerce platform and compliance products that meet customer expectations in a cost-effective manner Worked across Agile Release Trains to investigate issues, and define features Signed off acceptance of feature completion Conducted investigations of reporting issues and together with Business and IT decided on remediation actions

• Developed and communicated the program vision and roadmap

• Managed and prioritized the flow of work

• Participated in program increment planning

• Defined releases and program increments

• Worked with System Architecture to understand technical investigation work

• Participated in the evaluation of the current state of the solution

PROJECT MANAGER / SCRUM MASTER, Moody’s Analytics, Toronto 05/2015-07/2020

Spearheaded e-commerce application, content creation, infrastructure, cybersecurity, disaster recovery, PCI, PII, GDPR, SOX, and mobile (Android & iOS) projects as project manager, overseeing 10 concurrent projects with budgets of between $50K and $600K across multiple departments. Oversaw penetration testing, auditing, and rollout of security patches. Prepared and revised project plans and foundational documents. Managed project financials, change requests, and cross-functional collaboration. Performed business analysis at senior level as needed.

Key Contributions:

• Boosted sales, expense reduction, and overall security score by 15%, 10%, and 5% respectively by managing projects focused on e-commerce software, infrastructure, and cybersecurity improvements.

• Slashed preparation time for launching 50 e-commerce courseware products (education training courses) by 40% by coordinating five cross-functional PMs, including content creation, across a product portfolio, setting common priorities and ensuring priorities fed into work.

• Harnessed strong communication skills to convey project status to stakeholders via reports and in-person meetings.

• As scrum master, worked on managing e-commerce support releases

• Key member of ISO audit committee.

Key Projects:

• Led two-year secure - SDLC Project valued at $2M, representing the learning solutions line of business on multi-department project focused on selecting a security system and implementing security best practices. Reduced positive security identifications by 75%.

• Directed planning and execution of one-year, $600K project that improved and expanded e-commerce system to include multi-lingual, multi-currency, and multi-location capabilities.

PROJECT CONSULTANT, BUSINESS PROCESSES, Intact Financial Corporation, Toronto 02/2014-03/2015

Gathered business and system requirements Wrote business and/or system requirement documents Interacted with operations & planning, underwriting, actuarial, QA, and development teams Wrote test scenarios and provided point of contact for clarifications during testing Conducted JAD sessions and walkthroughs

Simultaneous provision of business analysis for 4 commercial lines projects and 1 personal lines project:

• Document management and reporting

• Implementation of rating for specialty lines

• Nation-wide establishment of new deductibles and rules related to minimum premium

• Commercial lines rating improvement project

• Policy administration system (e-commerce backend)

PROJECT LEAD / SENIOR BUSINESS ANALYST, Travelers Insurance of Canada, Toronto 11/2009-01/2014

Defined the scope, wrote the project mandate, set the work breakdown structure for the business analysis project work stream, prepared the schedule and the estimation of the business analysis resources and costs Directed the business analysis function during initiation, planning and execution phases of strategic projects

• Participated in the organization’s project intake model to define and review projects within the strategic project portfolio

• Directed the definition of scope, writing of the project mandate, and business analysis of $300K+, +2-year business critical automation project that boosted efficiency by as much as 25% by developing technology and business transformation deliverables, including quotable rating system, electronic customer filing system, work-in-process/workflow manager, and standardization of underwriting and operational workflows.

• Directed the definition of scope, writing of the project mandate, and business analysis of a benchmark pricing and analytics program, a $300K, +2-year project that captured new forecasted profitability and loss ratio reductions of $3M+ yearly

• Gathered and analyzed business requirements, and wrote the requirement specification documents for 5 projects with a total budget of $10M+ over three years to better realize organizational objectives, improve communication, decrease project execution costs, and improve project delivery timelines

• Led the business analysis for helping establish the foundation for a solution framework, and system adoption (Change Management)

• Analyzed and arranged for the implementation of corrective actions flowing from internal and external audits

• Coordinated testing and monitored user acceptance and regression testing, including obtaining final sign-offs

Education & Credentials

Master of Business Administration – Finance, York University, Toronto, ON

Bachelor of Commerce - Economics & Finance, McGill University, Montreal, QC

Certifications & Diplomas

• Project Management Professional (PMP), Project Management Institute (PMI)

• Certified Risk Manager, Global Risk Management institute

• Business French Diploma, Chamber of Commerce & Industry of Paris

• Computer Programming & Internet Applications Professional Diploma, The Institute, Toronto

• Contract Law course, Harvard University

• Professional Certificate in Blockchain Fundamentals, University of California, Berkeley

• Scrum Master Accredited Certification, International Scrum Institute

• Lean Six Sigma (Yellow Belt), Technical University of Munich

• Certified Six Sigma Green Belt, International Six Sigma Institute

• Professional Certificate in Internet of Things and Big Data, Rosario University, Bogota, Colombia

• Data Science: Machine Learning course, Harvard University

• Cyber Security in Critical Urban Infrastructure course, Massachusetts Institute of Technology (MIT)

• Professional Certificate in Applied Artificial Intelligence, IBM Skills Network

• Business Communications course, Rochester Institute of Technology

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