Post Job Free

Resume

Sign in

Customer Service Project Management

Location:
Queens, NY
Salary:
Salary best for position(30+)
Posted:
January 02, 2024

Contact this candidate

Resume:

PRIYANKA LAL 718-***-**** ad2dvb@r.postjobfree.com New York, NY

EMPLOYMENT HISTORY

Apr 2021 – Present

CENTRIFUGAL ASSOCIATES GROUP New York City, NY

Assistant to Project Management / Interim Foreman

Selected as Interim Foreman to own, delegate and oversee completion of project list to a team of 25 electricians and external contractors, completing over 100 tasks on a weekly basis.

Selected to represent team and Foreman at daily contractor briefing, passing on key learnings to the team to ensure knowledge transfer and adherence to the blueprint and scope of work.

Communicate weekly project updates to senior leadership, including highlighting team and individual wins, deadlines that we met and overall project progress; this time is also used to solicit guidance and feedback from leadership on how to overcome any obstacles we encountered during the week.

Input time into our time management system to ensure accuracy of the team’s worked hours.

Monitor inventory to confirm we have the appropriate amount of raw material per project phase.

Confirm inventory deliveries align with order manifest and that the material is properly allocated onsite.

Certified to perform physical work which includes dressing panels, installing lights, fire alarms and security systems, running and terminating wires for elevator systems as well as installing and wiring outlets, switches and fixtures in residential and commercial projects.

Nov 2014 – Apr 2018

BLOOMINGDALES New York City, NY

Lead Sales Associate

Specialized in fine jewelry, consistently achieving personal sales quota of $65,000/monthly for well-known brands including DoDo, David Yerman and Roberto Coin.

Excelled in customer service, relationship-building and closing the sale.

Customized and hand-crafted fine jewelry to customer specifications, using this an as opportunity to nurture and strengthen relationships for repeat business, as well as upsell products and services.

Receiving and confirmed inventory of inbound merchandise. Led visual merchandising and product layout to attract high-end customers.

Exemplified professionalism and a positive attitude to ensure a positive brand and customer experience.

Nov 2011 – Oct 2014

DUTY FREE AMERICAS – JFK AIRPORT Queens, NY

Beauty Ambassador and Sales Associate

Developed expertise in sales, customer service and brand knowledge for a range of beauty products to maximize sales.

Consistently achieved personal sales quota of $15,000/monthly.

Listened attentively to customer preferences and concerns, designing custom skin care routines for customers to meet their skincare needs.

EDUCATION

2020- 2021 Lincoln Technical Institute Diploma in Electrical and Electronic Systems Queens, NY

2012 New York City College of Technology 27 credits Brooklyn, NY

Skills, Certifications and Extracurriculars

NCCER certified. Proficient In Microsoft Office. Bilingual, with fluency in Hindi (oral), with conversational Spanish. Project Management. Customer Service. Sales. Strong Organization Skills. High Attention to Detail. Time Management. OSHA Certification (40 hours). Site Safety Training (SST) Certification. Made contributions to Heavenly Angels Animal Rescue, the ASPCA and St Jude’s Hospital and Cancer Research.

REFERENCES: Available upon request



Contact this candidate