Michael Colombo

**** ****** ******, ********, ** 11229

ad2dv8@r.postjobfree.com

917-***-****

A cybersecurity graduate with a background in Computer Science and Information Security. Skilled in vulnerability assessment, risk management framework and authorizations. Seeking an entry-level position within an information security team.

Education

NYU Cybersecurity Professional Certificate New York, NY Dec. 2021 - Sept. 2022 Direct-training defensive cybersecurity program that covers fundamental networking, cloud, Windows, Linux security, as well as cyberinfrastructure technologies, incident response, and digital forensics. Prepared for Network+, Security+, LPI, CCSK, CCNA, CCENT, SSCP, and CySA+ certifications. John Jay College of Criminal Justice New York, NY Aug. 2017 - May 2021 Bachelor of Science: Computer Science and Information Security Kingsborough Community College Brooklyn, NY Aug. 2015 - Jun. 2017 Associate of Science: Criminal Justice

Cybersecurity Projects

Built a Windows Server Virtual Machine

Utilized virtualization software to create a Windows Server 2019 virtual machine. Encrypted username and password for basic setup. Configured the network for successful connectivity. Installation of WAN

Assisted in building WAN for a bank branch, including three LANs, using VPN. Designed layout for bandwidth, line quality, and hardware. Utilized Cisco Packet Tracer 7.2.2. for implementation. Network Configuration

Assisted in setting up a corporation network and implemented security settings for a new bank branch. Devised network topology plan and IP address assignment. Configured VLANs, trunks, routers, and security measures for unauthorized access prevention.

Network Security

Acted as a security analyst to protect company communication. Set up three machines: client, host, and threat; established connections and engaged in communication through network requests and emails. Imitated a threat to extract information and intercept traffic utilizing Wireshark. Python

Created code that receives input; a program that accepts user information. Created Python script(s) using Pycharm. Designed input fields and established protocols for securing the channel in a sandbox environment. Translated and encrypted code for added security.

Ethical Hacking

Used Wireshark to track passwords. Utilized Windows and Linux to look up IP addresses and monitored traffic flow to attempt password cracking.

DFIR (Digital Forensics and Incident Response)

Assisted in performing a forensic investigation within a lab environment using SIFT Workstation and Flare VM. Utilized Zeek to parse pcap files and identify “noisy” IP addresses, employed filtering techniques. Identified and analyzed malicious files on infected computers/backdoors. Amazon Web Services

Set up and managed Windows Server 2016 and Windows 10 in the Cloud. Set up billing alerts for management using CloudWatch. Built an auto-scaling and flexible cloud system by successfully setting up instances on the same VPC. Configured IP addresses, Web ACLs, and Security Groups governing the instances with WAF, EC2. Created Users and User roles using IAM for access control. Set rules for Windows 10 regarding passwords, usernames, and privileges using Active Directory and Group Policies in Windows Server 2016. Work Experience

MSI Net Inc. Brooklyn, NY Aug. 2023 - Present

Help Desk Support Technician

Provide frontline technical support to end-users, addressing a wide range of hardware and software issues via phone, email, and in-person interactions. Diagnose and resolve hardware problems, including troubleshooting and repair of computer systems, peripherals, and mobile devices, ensuring minimal downtime. Assist with software installations, updates, and configurations, ensuring compatibility with organizational systems and user requirements. Manage and maintain user accounts, permissions, and password resets within the Active Directory system, ensuring data security and access controls. Collaborate closely with IT team members to escalate complex issues and deliver comprehensive solutions, reducing resolution times and improving overall service quality. Document IT procedures, troubleshooting steps, and knowledge base articles, enhancing the efficiency of the support team and enabling self-service for end-users. Contributed to IT infrastructure upgrades, including hardware refresh cycles and software updates, ensuring a secure and up-to-date computing environment.

The Hot Corner Brooklyn, NY Feb. 2019 - May 2022

Customer Support/Sales

Analyzed inventory and familiarized with retail products to provide better customer assistance. Assisted team members in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and maintaining cleanliness. Employed cross-selling and upselling techniques based on customers’ interests and preferences, resulting in increased store revenue. Mercedes Benz of Brooklyn Brooklyn, NY Jul. 2016 - May 2018 Service Desk Clerk/Help Desk

Responded to user operational issues with desktop computers, laptops, and mobile electronic devices, ensuring timely problem resolution. Upheld strict confidentiality of information to prevent potential data breaches. Managed customers in person and over the phone by providing information, transferring calls, or taking messages as necessary, delivering high-quality customer service.

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