Human Resources Customer Service
Resume:
LOODJINA CELEST
ad2dur@r.postjobfree.com
OBJECTIVE
I am ambitious and driven. I thrive on challenge and constantly set goals for myself, so I have something to strive toward. I'm not comfortable with settling, and I'm always looking for an opportunity to do better and achieve greatness. In my previous role, I was promoted three times in less than two years.
SKILLS PROFILE
•Ability to work within a group
•Ability to calculate interest on notes, depreciation and valuation of receivables
•Professional team leader
•Skilled in problem solving and time management
•Knowledgeable Of administrative procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
•Very organized and disciplined
•Able to manage human resources including staffing, training, appraising, and compensating
•Problem Solving
•Able to manage an organization including the functions of planning, decision-making, organizing, leading, and controlling
•Knowledgeable of business and management principles involved in organizational planning, resource allocation, human resources, leadership technique, production methods, and coordination of people and resources
•Project Management
•Proficient in business writing
•Knowledgeable of creating and executing project plans, allocating resources, managing change, managing risk, and managing stakeholders
•Knowledgeable of principles and processes for providing customer and personal services
•Knowledgeable Of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
•Exceptional customer service
•Completes assignments with minimum supervision
•Excellent interpersonal skills, office etiquette and phone customer service
•Able to prepare a business plan
•Capable of meeting deadlines and completing work in a timely manner
•Proficient in product placement and promotion to successfully market a product
•Proficient in Microsoft Office Suite and resourceful internet research
•Strong customer services skills
•Successfully utilize subsidiary journals, ledgers, cash receipts and petty cash
RELATED EXPERIENCE
Walmart 2702 E Cayuga
Personal shopper 08/2018 - 05/2021
•Followed communication procedures, guidelines and policies.
•Reviewed or made changes to customer accounts.
•Researched answers or solutions as needed.
•Kept records of customer interactions, processed customer accounts and filed documents.
•Met personal/team sales targets and call handling quotas.
•Provided accurate, valid and complete information by using the proper methods/tools.
•Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
EDUCATION
Florida career college
09/2020
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•Very organized and disciplined
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