Business and Customer Service Representative
Resume:
ABria Petterson
Customer Service/Receptionist
Midland, TX 79705
****************@*****.***
Work Ethic Skills :
• Task Focus
• People Person
• Leader
• OSHA Enforcement Board Of Building Safety and Security Regulations in working for a company or starting your own organization
• Problem Solving in Business Solutions
• Motivated
• Customer Service Skills
• Fast Learner
• Communication Skills
• Microsoft Excel
• 2 years of Microsoft Word Computer Classes ( credited) Willing to relocate to: Midland, TX - -
Authorized to work in the US for any employer
Work Experience
Hostess
Chick-fil-A - Midland, TX
November 2022 to Present
• Coordinated seating and organized reservations
• Greeted customers
• Upheld a high standard of customer service
• Accommodated and managed private parties
• Took customer to-go orders
• Answered all telephone calls
• Cleaned and prepared tables
• Monitored training of new employees
Front Desk Receptionist
La Quinta Inns & Suites - Midland, TX
January 2022 to June 2022
Greet customers
Book Reservations
Answer Telephone Calls
Breakfast Attendant
Made sure Lobby and halls were clean
Organized Files
Book keeper
Assistant Manager
Subway Terry COMPANY - Midland, TX
April 2020 to May 2021
1. Inventory
2. Restock
3. Scheduling
4. Shift Lead
5. Opener & Closer
6. Problem Solving Customers
7. Coordinating
8. Prep Of Food ( ALL )
Education
General educational development in Phle
MedCerts - Livonia, MI
August 2021 to Present
GED
Midland College - Midland, TX
June 2021 to August 2021
Skills
• Front desk
• Communication Skills
• Patient Care
• Microsoft Excel (3 years)
• Host/hostess experience
• Phlebotomy
• Medical Office Experience
• Microsoft Word (3 years)
Languages
• Spanish - Beginner
Certifications and Licenses
National Professional Certification in Customer Service August 2021 to Present
Diploma In Reception
October 2023 to Present
Assessments
Attention to detail — Proficient
May 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Basic maintenance and repair — Proficient
August 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
April 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
September 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
May 2023
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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