ABria Petterson

Customer Service/Receptionist

Midland, TX 79705

ad2dr1@r.postjobfree.com

+1-432-***-****

Work Ethic Skills :

• Task Focus

• People Person

• Leader

• OSHA Enforcement Board Of Building Safety and Security Regulations in working for a company or starting your own organization

• Problem Solving in Business Solutions

• Motivated

• Customer Service Skills

• Fast Learner

• Communication Skills

• Microsoft Excel

• 2 years of Microsoft Word Computer Classes ( credited) Willing to relocate to: Midland, TX - -

Authorized to work in the US for any employer

Work Experience

Hostess

Chick-fil-A - Midland, TX

November 2022 to Present

• Coordinated seating and organized reservations

• Greeted customers

• Upheld a high standard of customer service

• Accommodated and managed private parties

• Took customer to-go orders

• Answered all telephone calls

• Cleaned and prepared tables

• Monitored training of new employees

Front Desk Receptionist

La Quinta Inns & Suites - Midland, TX

January 2022 to June 2022

Greet customers

Book Reservations

Answer Telephone Calls

Breakfast Attendant

Made sure Lobby and halls were clean

Organized Files

Book keeper

Assistant Manager

Subway Terry COMPANY - Midland, TX

April 2020 to May 2021

1. Inventory

2. Restock

3. Scheduling

4. Shift Lead

5. Opener & Closer

6. Problem Solving Customers

7. Coordinating

8. Prep Of Food ( ALL )

Education

General educational development in Phle

MedCerts - Livonia, MI

August 2021 to Present

GED

Midland College - Midland, TX

June 2021 to August 2021

Skills

• Front desk

• Communication Skills

• Patient Care

• Microsoft Excel (3 years)

• Host/hostess experience

• Phlebotomy

• Medical Office Experience

• Microsoft Word (3 years)

Languages

• Spanish - Beginner

Certifications and Licenses

National Professional Certification in Customer Service August 2021 to Present

Diploma In Reception

October 2023 to Present

Assessments

Attention to detail — Proficient

May 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Basic maintenance and repair — Proficient

August 2022

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Customer service — Proficient

January 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

January 2022

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

April 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Work style: Reliability — Proficient

September 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

May 2023

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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