KAREN M. EMLEY

**** ********** ******, ********* **, Farmington, CT 06032• 607-***-**** • ad2dot@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• An accomplished IT professional with experience managing new system implementations, customizations, and roll-outs

• Experience serving as a liaison between functional and technical staff

• Subject matter expert for purchasing and vendor modules in the Kuali Financial System (an ERP system designed by and for higher education)

• Strong strategic planning and customer support skills

• Excellent communication, planning and interpersonal skills

• Adept at multitasking, problem solving, and conflict resolution

• Proven experience maintaining a high degree of confidentiality

• Detail oriented with technical and analytical skills necessary to communicate management goals and requirements needed to move projects forward

• An energetic team player who can develop project plans and create feasible strategies for implementation

• Ability to learn new technologies quickly

• Extensive experience with Microsoft Office applications EDUCATION

BOSTON UNIVERSITY, Boston, MA WILLIAM SMITH COLLEGE, Geneva, NY B.S. Electrical Engineering B.S. Psychology

PROFESSIONAL EXPERIENCE

CORNELL UNIVERSITY, Ithaca, NY October 2008-Present Systems Application Analyst

Subject matter expert for purchasing and vendor modules for Kuali Financial System (KFS)

Worked on customization, implementation, and roll-out of KFS to campus users

Manage development, customization, implementation, migration and roll-out for two vendor registration tools

Serve as liaison between functional users and technical staff

Write functional specifications for modifications and enhancements for KFS purchasing and vendor modules

Conduct validation tests to ensure compliance with functional specs

Provide customer service to campus users and external vendors for all purchasing related systems

Write user guides, training materials and SOPs for all purchasing related systems

Point of contact between purchasing, accounts payable, technical team, and vendors who wish to implement electronic invoicing

Work with Cornell University’s Tax Office to correct vendor Tax Identification Number (TIN) mismatches so the university can avoid penalties assessed by the IRS KAREN M. EMLEY

19 Aspen Way, Ithaca, NY 14850 • 607-***-**** • ad2dot@r.postjobfree.com 2

CORNELL UNIVERSITY, Ithaca, NY September 2007-October 2008 Temporary Positions

Executive Assistant to the Vice President of Financial Affairs & CFO

Office Coordinator, Office for Procurement and Payment Services SCITEX AMERICA CORPORATION, Bedford, MA 1997-1999

Email Administrator

Responsible for the complete operation of their email system (cc:Mail) consisting of approximately 500 users within the business unit

Maintained all email routers and the SMTP gateway for internet email access

Developed the project plan for email migration and managed the rollout of Microsoft Exchange email system for in-house and mobile users

Ran alpha and beta test phases of a pilot project for the new email system

Trained support technicians to perform email migrations on users’ computers

Distributed new, pre-configured computers to user community, trained technical support personnel and end users, and coordinated the migration of remote users

Documented the new email server and router configurations

Wrote end user training material, user manual and quick reference guide

Worked with IT Director and Operations Manager to secure project buy-in from upper management

RAYTHEON COMPANY, Executive Offices, Lexington, MA 1993-1997 Senior Engineer, 7/96-10/97

Engineer, 2/94-7/96

Email administrator responsible for management of worldwide enterprise network of 300+ email post offices, email routers used to control the flow of email between business units, and SMTP gateways for internet email access. Network served approximately 40,000 users.

Responsible for direct administration of 5 post offices and end user support for the corporate headquarters (~450 local users, including upper management, and 75 mobile users worldwide)

Spearheaded the introduction of standardized email application (Lotus Notes Mail) into other divisions

Created, documented and implemented email standards for all business units

Documented network and system configurations

Co-managed the development and deployment project of a corporate-wide cc:Mail-to-Notes Mail migration

Participated in strategic planning for email services for the corporation

Provided one-on-one training and user support for top-level executives and their support staffs KAREN M. EMLEY

19 Aspen Way, Ithaca, NY 14850 • 607-***-**** • ad2dot@r.postjobfree.com 3

Engineer, 9/93-2/94

Network administration (Novell Netware 3.1x)

Responsible for installation of NICs and desktop network software

Troubleshot end user network problems

Provided one-on-one end user training

RAYTHEON COMPANY, Equipment Division, Sudbury, MA 1990-1993 Engineer, 6/93-9/93

Member of Technical Staff, 6/90-5/93

Provided technical support for IBM-PC, Macintosh and VAX mainframe users

Installed and troubleshot PC and Macintosh networking software, application software and hardware

Special projects included the upgrade and standardization of computer operating system, network operating system and file services for executive offices

Developed desktop integration of PC-based software used to retrieve and view electronically stored images

Designed strategy and procedures to upgrade all Macintosh computers in the division to the latest OS

Developed, tested and maintained software templates stored in an on-line library CO-OP Engineering Student, 1/90-5/90

Provided technical support for IBM-PC, Macintosh and VAX mainframe users

Fielded questions on user support helpline

W. A. KRAFT CORPORATION, Woburn, MA 1983-1989

Technical Assistant, 1984-1989

Managed all phases of projects which included the following: wrote bills of materials; prepared submittal data for engineering approval; responded to engineering notations on submittals; purchased materials; coordinated and expedited deliveries; scheduled onsite equipment testing

Served as liaison between customers and engineering department

Calculated generator sizes based on building loads

Wrote equipment specifications for design engineers Estimator, 1983-1984

Estimated costs of electric generators for new construction projects

Prepared prices and bid documents for Government procurements

Estimated budget costs and provided customers with technical assistance

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