Ophiea Keyes
Office assistant
Riviera Beach, FL 33404
ad2dn4@r.postjobfree.com
ANSWERING MULTI CALLS,INTAKE,DIRECT CLIENTS,ORDERING SUPPLIES,MICRO SOFT,WORDS ETC. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Kolter Homes - Westlake, FL
February 2022 to December 2023
GREET CUSTOMERS,ANSWER PHONES,DIRECT CALLS,MAKE ORDERS,STOCK REFRESHMENTS,REGISTER NEW CUSTOMERS ETC
Front Office Coordinator
Robert Half (sea winds condominiums) - Singer Island, FL January 2021 to December 2022
Receptionist Duties
Administrative Office
Microsoft Office 365
Phone Coverage
Lead Sales Associate/Key Holder
Dollar General - Loganville, GA
June 2022 to October 2022
Front Desk Receptionist
Alro metals - Boca Raton, FL
February 2021 to September 2022
Customer Service Representative
Storage Rentals of America - West Palm Beach, FL
November 2021 to June 2022
• Assisted customers with a warm and professional attitude
• Kept records of customer complaints
• Interacted with customers through live chat
• Assisted customers with questions
• Performed data entry for customer information
Front Desk Office Assistant
Atlas Party Rental - Boynton Beach, FL
January 2019 to May 2022
Process orders l,take payments,answer phonea
Customer Service Representative
TRAVELPRO - Delray Beach, FL
November 2021 to March 2022
Educated customers on special pricing opportunities and company offerings. Assisted customers in making payments on accounts and setting up payment plans.
• Managed client records
• Set up client appointments
• Responded to claim inquiries
• Responsible for tracking and maintaining inventory Front Desk Receptionist
HUNTERS RUN COUNTRY CLUB - Boynton Beach, FL
January 2021 to March 2022
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Behavioral Technician
Reflections Treatment Center - Margate, FL
January 2015 to March 2017
Monitoring patients and recording your observations.Reporting back on each patients progress and concerns.Ensuring patients have a safe and supportive environment. Education
High School Diploma
Spanish River Community High School - Boca Raton, FL June 1997
Skills
• Curriculum Development
• Leadership
• Cashiering
• Case management
• Customer service (7 years)
• Addiction counseling
• Individual / group counseling
• Crisis intervention
• Data entry (5 years)
• Microsoft Excel (5 years)
• Negotiation
• Behavioral therapy
• Microsoft Outlook (5 years)
• Special education
• Group therapy
• Cognitive behavioral therapy
• Sales
• Child & family counseling
• Behavioral health
• Microsoft Word
• Office experience (5 years)
• Multi-line phone systems
• Typing (8 years)
• Phone etiquette (8 years)
• Organizational skills (5 years)
• Front desk
• Office management (7 years)
• Order entry
• Computer skills
• Administrative experience
• Computer literacy
• Calendar management (3 years)
Certifications and Licenses
Food Handler Certification
Care giver certification
January 2020 to Present
Recoginizing illness precautions
Child development counseling
February 2019 to Present
Developmental issues
Behavioral health technician certificate