Customer Service, Fraud Specialist
Resume:
LORI SUMMERS
***********@*****.***
Grove City, OH 43123
SKILLS: Excellent communications skills with over twenty years of customer service experience. Strong work ethic and integrity; self motivated, honest and reliable.
EDUCATION:
2018-2020 The Ohio State University Columbus, Ohio B.S. Social Work
Interned at the Salvation Army
2016-2018 Columbus State Community College Columbus, Ohio Associate of Arts
2013-2016 Lorain County Community College Elyria, Ohio Associate’s Degree in Applied Science of Sports and Fitness Management EXPERIENCE:
2020-Present Fraud Specialist II
JP Morgan Chase Westerville, Ohio
2016-2020 Table Games Dealer
Hollywood Casino Columbus, Ohio
● Entertained Guests
● Delivered excellent customer service
2013-2014 Teacher’s Aide
Southwest Public City Schools Berea, Ohio
● Aided teachers with daily routine
● Assisted with teaching projects
2013-2016 Table Games Dealer
Horseshoe Casino Cleveland, Ohio
● Entertained Guests
● Delivered excellent customer service
2013-2014 Group Fitness Instructor
Powerhouse Gym Berea, Ohio
● Taught fitness class in a group setting
● Provided front desk customer service
COMMUNITY: Volunteer – Superheroes to Kids in Ohio Phi Theta Kappa
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