Alex Bilodid

Hospitality Management

ad2di6@r.postjobfree.com • 917-***-****

LinkedIn • New York NY 11214

Results-driven and seasoned professional with extensive experience in food and beverage management. Solid background in promoting organizational excellence through multicultural event management, while delivering world-class services to clients. Notable success in performing assigned duties aimed at optimizing effectiveness, productivity, and service quality across several environments, while creating enjoyable dining experiences for guests. Proficient in strategic oversight of both administrative and operational aspects, fostering leadership excellence by actively engaging with guests and guiding staff. Proactive in ensuring adherence to industry standards and regulations while consistently achieving revenue targets.

Areas of Expertise

Hospitality Management

Product Demonstrations

Menu Development

Event Planning & Execution

Operational Excellence

Guest/Customer Satisfaction

Sales & Marketing Initiatives

Quality Assurance & Control

Workflow Optimization

Budget & Cost Reduction

Food Safety & Compliance

Team Training & Leadership

Professional Experience

Haven Rooftop, Time Square New York, NY 2016 – 2023

Mixologist

Managed bartending duties in a dynamic, high-volume rooftop bar during peak seasons. Organized daily pre-shift sessions to brief staff on updates and fostered cohesive working environment. Monitored activities of beverage team while overseeing pour levels, maintaining mixing recipes, and optimizing operational efficiency.

●Increased food and beverage pairing options by collaborating with chefs to improve customer experience.

●Delivered strategic leadership to bartenders and barbacks for rapid accomplishment of operational goals.

Village Prime, New York, NY 2015 – 2016

Bartender

Crafted and served both alcoholic and non-alcoholic beverages in an intimate setting to deliver personalized and exceptional guest experience.

●Developed seasonal bar menu, showcasing creativity and adaptability in response to preferences and trends.

Bocado Restaurant & Wine Bar, New York, NY 2013 – 2014

Bartender

Offered exceptional service in wine bar setting, specializing in serving an extensive selection of wines. Studied old and new world wine selections, while demonstrating commitment to product knowledge and ability to educate patrons.

●Prioritized guest satisfaction and increased repeat guest volume via attentive and personalized service.

Broadway Joe Steakhouse, New York, NY 2012

Bartender

Catered to diverse clientele, including both international and local patrons, in bustling restaurant located in the theatre district with high customer traffic.

●Oversaw end-to-end process of guest transactions, including preparing checks/receipts and collecting payments in compliance with established policies and procedures.

Additional Experience

Armani Restaurant, Midtown, New York, NY

Mixologist

Delivered high-quality service in a sophisticated setting by crafting and presenting both alcoholic and non-alcoholic beverages.

Leveraged strong knowledge and communication skills to provide exceptional service.

Used POS technology during each shift to manage inventories and implement cash control systems.

Junoon, New York, NY

Mixologist

Earned recognition with prestigious Michelin Star by formulating mixology recipes that harmonized with authentic Indian cuisine.

Incorporated unique spices and exotic ingredients to develop cocktails, while attracting diverse customer base.

Served beverages and crafted cocktails nightly clientele of over 300 guests.

La Strega Restaurant & Lounge, New York, NY

Bartender

Upheld a reputation for excellence in bar service in a Sicilian style restaurant, contributing to positive customer reviews and repeat business.

Enhanced bottle sales by turning over the space to a lounge in the late evenings.

Education

Bachelor of Technology in Hospitality Management (Emphasis: Hotel & Resort Management)

New York City College of Technology, CUNY, Brooklyn, NY, 6/22

Authentic Bartending School, New York, NY, 10/2012

Licenses & Certifications

T.I.P.S. Certified, 2018

Bar Smarts Mixology Program Certified, 2017

Bar Above Mixology Program Certified, 2017

C.F.A.P Mixology Program Certified, 2013

Technical Proficiencies

POS, Micros, Aloha, Word, Excel

Languages

Italian, Russian, and Spanish: Intermediate

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