Clay R. Cochran ***** Magnolia Street Apt D* Huntington Beach, CA 92646 • ad2dh7@r.postjobfree.com • 408-***-****

SUMMARY OF SKILLS

Strong work ethic and leadership skills; Ability to work well as a team in a fast-paced environment; Excellent communication and organizational skills; Outstanding customer service, willing to learn new skill sets; team-oriented.

WORK EXPERIENCE

STRAUB DISTRIBUTING 2020-Present

Anaheim, CA

I am currently a sales rep for Straub, distributing to and covering Anaheim and Stanton area for my route. I maintain over fifty clients, including larger chain grocery stores, drug convenience stores, Spanish market chains, and smaller formats such as liquor stores, gas stations, Circle-K, 7-11, and convenience stores. My job as a sales representative is to maintain business relationships with all my accounts, sell new products, help build my accounts, and offer help with pricing to help them meet their profit margin per item. I’ve helped turn around ten accounts in low-income areas and have improved sales for several struggling brands within my portfolio.

UC1 2020-2020

Irvine, CA

Worked as a sales representative at UC1. We were given territories throughout the US and scripted to read to small to medium-sized businesses to help save them money and build a CRM database. We called doctors, dentists, auto repair shops, restaurants, pawnshops, convenience stores, etc. We would ask for their merchant statements and set up appointments with our account advisors, who walked them through their statements to help save them money and sell our services.

J-GEIGER SHADE TECHNOLOGY 2019-2020

Laguna Niguel, CA

Worked as a shade installer. As a shade installer, we would take required measurements and send them to our corporate office in South Carolina. Once the shades were made-to-order and delivered to us, we would install the panels that controlled the blinds and program them to the homeowner’s preference through our app program. We would replace or repair any damage that may have occurred to the blinds during the installation or delivery. We also focused on customer satisfaction by inviting their feedback during and after the installation.

LOUNGE GROUP 2018-2019

Newport Beach, CA

Worked as assistant general manager and general manager at three locations with lounge group. As an assistant general manager, I reported to the regional manager and provided daily operations updates. I would print out reports from the day before to see if we had a positive or negative day; I did the everyday banking and increased sales on our busier nights. As a general manager, I oversaw our day-to-day operations, worked on plans to increase sales for our slower days, did inventory for food and alcohol weekly, and placed orders weekly for food and alcohol. I increased sales at three different locations while maintaining our regular basis and improving our customer service.

CRACK SHACK 2017-2018

Costa Mesa, California

As a bartender, I interacted with guests to provide outstanding customer service. I would prepare and serve the drinks for customers seated at the bar and prepare drinks for the entire restaurant. I would answer any questions my customers had about the menu and provide recommendations that best suit the guest’s needs. I helped create new regulars from my former workplaces and helped create a teamwork atmosphere.

NEWPORT BREWING COMPANY 2015-2017

Newport Beach, California

Worked as a bartender/ assistant general manager. As an assistant GM, I helped the general manager with liquor ordering, interviewing potential candidates, table touch, creating a team atmosphere, and building up regulars daily and weekly. I also learned about maintaining payroll costs for the day, managing real-time staffing, setting up parties for people looking to rent space out, doing daily drops, and collecting servers and bartenders drop.

Z -TEJAS SOUTHWESTERN GRILL 2012-2015

Costa Mesa, California

Worked as a bartender and supervisor at Z-Tejas Southwestern Grill at the South Coast Plaza. As a bartender, I learned the speed aspect and efficiency, how to create a regular cliental, dealing with intoxicated guests, taking care of the guests at the bar, and being detailed and clean, making the drinks for the guests throughout the rest. As a supervisor, I learned how to inventory the bar, see what to order for the next week, get rid of liquors that didn’t sell, and promote new cocktails for each season of menu addition.

RANDY JONES ALL AMERICAN SPORTS BAR & GRILL 2010-2011

San Diego, California

Worked in a privately-owned start-up sports bar and grill restaurant with experienced restaurateurs who own and manage upscale restaurants. Saw first-hand how the restaurant operated, including marketing to reach new customers, changing menu options, and financial challenges. Worked in all areas of the restaurant, served, bussed, worked at the bar, and prepped food for the cooks in the kitchen.

APPLEBEE’S RESTAURANT 2009-2010

San Diego, California

Worked in a well-known, established, nationwide franchise casual dining restaurant. Operated the take-out service, which included answering the phone to take the order, using the POS system to get the order to the cooks, working the cash register, and assisting customers who picked up orders. This was an excellent opportunity to work independently while still giving high-quality customer service and interacting as a team.

THE ISLANDS RESTAURANT 2007-2008

San Diego, California

Worked as a host at The Islands, a casual dining restaurant chain, where I greeted customers, seated guests, and assisted waiters. Received excellent training for POS System, displayed excellent interpersonal skills with customers.

THE BREAKERS HOTEL 2006-2007

Palm Beach, Florida

Banquet Server at a five star hotel. Served at high profile events, including business meetings, political meetings, and charity events in the affluent Palm Beach community. Received Extensive training in etiquette and serving procedures; worked well in a team, with extended hours, in a fast-paced environment.

EDUCATION

Orange Coast College 2016-2018

Newport Beach, CA

Valley Christian High School Class of 2006

San Jose, CA

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