Michelle Royall-Jones

ad2dei@r.postjobfree.com

214-***-****

SKILLS

Licensed Laser Technician

Powder Brows certified

Brow tinting/wax

Facials

UV Light Therapy

Waxing

Cellulite Reduction

Microcurrent

Knowledgeable about Ingredients

Great Customer Service

Training/Coaching

EDUCATION:

-IMAJ INSTITUTE BEAUTY SCHOOL – SCOTTSDALE, AZ

GRADUATED 2023 w/ 4.0 GPA

-Licensed Esthetician for the State of Arizona

-VISTA COLLEGE – VIRTUAL

BUSINESS

2016

EXPERIENCE:

WELLS FARGO SMALL BUSINESS

BANKER COACH (MARCH 2018- PRESENT)

Knowledge and understanding of book of business

Experience building and maintaining effective relationships with customers and internal partners

Ability to interact with integrity and professionalism with customers and employees

Experience mentoring and peer-coaching others

High motivation with ability to successfully meet team objectives while maintaining individual performance

Customer service focus with experience handling complex transactions across multiple systems

LANCOME/ TRG Duty Free

DFW Airport

Nov 2017- March 2018

● Brand Ambassador for all LOREAL brands (Lancome, Armani, Yves St. Laurent, Ralph Lauren).

● Assisted clientele with all cosmetic and skincare needs.

● Exceeded daily sales goals set by both LOREAL and TRG DUTY FREE.

● Adhered to DFW Airport Policies and Procedures.

SEPHORA

Frisco, TX

Nov 2015-Oct 2017

● Full-face skin prep and makeup application on clients via scheduled appointments

● Educated and well versed in skin care and has clear understanding of notable ingredients

● Educating each client step by step through makeup application process

● Receiving constant training from renowned brand representatives in order to relay proper information about any given product to an inquiring client.

● Researching and staying current on makeup trends

● Recognized as the Top Associate in Client Relations in the Dallas Region for the month of November 2016

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