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High Volume Relationship Management

Location:
Lakeland, FL
Posted:
January 01, 2024

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Resume:

RH

RICCARDO C. HUNTER

ad2dcn@r.postjobfree.com 609-***-**** Lakeland, FL 33813

Accomplished professional with 10+ years of experience. Extensive experience in Traffic Control to assess impact on traffic mobility and community. Responsible and detail-oriented with the following skills: strong leadership, technical troubleshooting, problem solving, communication, and relationship management. Experience in complying with safety requirements and regulations. Self-motivated and highly reliable project leader with excellent multi-tasking skills to handle a high-volume workload and effectively deal with interruptions. Problem Solving – Proven ability to troubleshoot and develop creative solutions to traffic control challenges. Successfully manages project change for improvement, performance, and greater team efficiency. Exceptional Interpersonal and Communication Skills – Proficient in promoting confidence and developing team-based relationships while successfully interfacing with people from diverse backgrounds and cultures. Work Ethic and Professionalism – Solid professional standards and an excellent record of dependability. Maintains focus on achieving bo om-line results and team integrity while ensuring traffic control operations.

OSHA 30 Certification

Quality Controls

System Management

Regulatory Compliance Oversight

Information Gathering

Risk Assessment

FDOT Advanced MOT Certification

Risk Analysis

Advanced Traffic Management Tampa, Fl

Project Compliance Manager

02/2021 - Current

Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices. Monitored changes in relevant legislation and adjusted operations accordingly.

Conducted internal audits to identify areas of non-compliance and recommend corrective actions.

Developed and implemented traffic control plans for construction sites. Organized and supervised the work of a team of traffic controllers. Conducted regular inspections to ensure that safety protocols were followed onsite.

Reviewed daily reports from traffic controllers regarding incident management and road closures.

Resolved conflicts between contractors, drivers, pedestrians and other stakeholders.

Provided guidance to staff in the event of any emergency situation requiring immediate action.

Coordinated with local law enforcement agencies to provide safe passage for vehicles through construction areas.

Monitored roadway conditions and provided updates to senior management as needed.

Drafted written reports summarizing activities completed by traffic control personnel.

Summary

Skills

Experience

Investigated complaints from motorists or pedestrians about unsafe or unprofessional conduct by traffic controllers.

Arranged for additional staffing when necessary during periods of high volume or peak activity.

Coordinated with public works departments in order to obtain permits for roadside operations.

Assisted in training new employees on proper procedures for setting up detours and barricades.

Maintained accurate records of all equipment utilized by traffic control personnel.

Facilitated communication between contractors, vendors, suppliers, subcontractors and other relevant parties involved in the project. Responded promptly to customer inquiries concerning current or potential delays due to roadwork projects.

Monitored safety requirements, PPE usage and compliance with company standards for team of traffic control technicians.

Created traffic control plans for difficult areas to maintain public and coworker safety.

Served as point of contact for members of general public, answering traffic- related questions and responding to complaints and requests. MPT Rentals Safety Design and Planning

Lindenhurst, NJ

Superintendent of Traffic Operations

03/2013 - 01/2021

Work with builders and contractors to build and design traffic plans to be submi ed to the city for approval

Provided leadership for project schedules and phases (when workers will arrive, how many, what equipment will be used, and when workers/equipment will leave)

Identify potential hazards in the area

Effectively assess impact on traffic mobility and community Minimize impact through traffic management (work zone traffic control) Lead communication with nearby residents and businesses Adhere to departmental policies and procedures as well as safe work practices, policies, and procedures

Experience with compliance documents that detail site hazards, employee safety, and emergency procedures

Lead in preparations to ensure that project sites meet all relevant safety standards

Responsible for comprehensive documentation as all safety incidents are required to be recorded/reported

As Project Manager or Foreman, ensure that the operation is completed in accordance with the processes outlined in the traffic management plan Alert for unexpected impacts

For example, if traffic starts to become exceedingly slow or the risk of safety incidents increases, lead in updating plans to address issues Outline the need for additional signage, traffic detours, and barrier walls to keep traffic projects on track

Upon completion of projects, assign removal of all temporary traffic management signage and equipment.

Verizon Millville, NJ

Installation Technician

05/2009 - 01/2013

Led in cable troubleshooting and installation

Communicated with customers in a professional manner Trained workers on proper techniques and safety

Oversaw crew for safe and productive performance as well as procedural adherence

Maintained orders while completing assignments as scheduled. Virginia State University Petersburg, VA

Business Administration

TCC Certification at Rutgers New Jersey for Traffic Planning Advanced MOT Certification Florida Department Of Transportation Education and Training

Accomplishments



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