BREA M. BLAYLOCK

Cell: 281-***-**** Email: ad2dcj@r.postjobfree.com Location: Houston, TX

PROFESSIONAL SUMMARY

With 5+ years of experience in administrative support and recruitment, I have streamlined communication resulting in decreased response time by 80%, and increased website traffic by 50% in remarkable time. As an executive assistant, student coordinator, and marketing specialist, I have consistently demonstrated my ability to drive results and meet organizational goals. SKILLS

Office Management

Insurance Verification

Administrative & Clerical Skills

Social Media

Sales & Marketing

Customer Service

Community Outreach

Onboarding & Recruiting

Communication (Written/Oral)

EDUCATION

Master of Science, Communication (2024)

Lasell University

Bachelor of Science, Public Health

Prairie View A&M University

PROFESSIONAL EXPERIENCE

Executive Assistant to Vice President South Texas College of Law Houston (Houston, TX) April 2022 – July 2023

Managed the office and assisted with internal and external communications, coordinated schedules between offices, students and c-suite executives

Ordered,maintained, distributed office supplies for designated departments

Prepared purchase and travel requisitions expense forms, check requests, payment of invoices, maintained records and assisted in allocation of annual budget funds

Ensured agendas, minutes, and other pertinent materials were prepared and distributed; maintained/updated official records

Streamlined communication between VP and direct reports, resulting in 80% decrease in response time Student Coordinator South Texas School of Law Houston (Houston, TX) January 2022– April 2022

Provided accurate information on academic policies and guidance to students, and made appropriate referrals to address academic difficulties, curricular planning, professional development and disciplinary policies

Completed requests for education verification, enrollment verification, Dean’s Character and Fitness forms, out-of-state bar certifications, name and address changes, letters of standing, and other documentation requests as necessary

Provided training to new staff members and updated training tools for current and onboarding staff.

Assisted with final exam set up and management, proctored classrooms Insurance Verification Specialist DermSurgery & Associates (Houston, TX) December 2020 – May 2021

Verified insurance information, estimated deductibles and copays at the time of patient checkout, collected payments and debts

Coordinated schedules for appointments in office and via telemed, built and managed office calendars for physicians

Created marketing content to appeal to clients, promoted and sold skin care products, managed inventory of products

Checked in/out patients, prepared charts, maintained medical records Front Desk Coordinator Minars Dermatology (Miami, FL) January 2020 – June 2020

Verified insurance information, calculated deductibles and copays for patients prior to appointments, collected payments, set up payment plans

Managed office communication such as phone calls and messages for physicians on behalf of patients, called & faxed in prescriptions, coordinated physicians’ calendars

Prepared patient charts, roomed patients, setup telemedicine visits, sterilized exam rooms

Prepped biopsies for lab, entered biopsy results into zoho system, called patients about biopsy results Front Desk Administrator Icon Brickell Spa (Miami, FL) June 2019 – November 2019

Processed and maintained spa reservations and client file information which ensured 100% confidentiality.

Greeted incoming guests, provided detailed descriptions of spa services, and gave administrative support to the spa director.

Acting manager on duty at opening/closing, delegated tasks to staff on schedule, coordinated schedules.

Maintained a 98% accuracy rate in handling guest inquiries and complaints, resulting in a high level of customer satisfaction and repeat business.

Marketing Specialist Trinity Youth Services (Houston, TX) September 2018 – May 2019

Effectively utilized marketing strategies to research,recruit, and procure foster parents, sponsors, partners and volunteers.

Produced marketing materials (flyers, posters, newsletters, and internet ads) managed social media campaigns on Facebook and Instagram and partnered with 103.7fm radio to air advertisement.

Coordinated special events for agency children/staff and regularly attended local networking events.

Strategically developed budgets for agency events, acquired nearly $500 in spring Popcorn Fundraiser, and managed the documentation of all monetary donations.

Increased website traffic by 50% through targeted email campaigns and social media advertising. Office Manager Trinity Youth Services (Houston, TX) June 2018 – September 2018

Performed foster agency-related administrative duties in collaboration with the Office Treatment Director.

Established a new paperless filing system, submitted office supply purchase orders and regulated facility inventory.

Completed and distributed data and informational reports based on parent certification status and child admission/departure trends.

Prepared and issued onboarding paperwork for new hires, scheduled and oversaw the interview process. Sales Lead Ann Taylor Factory (Houston,TX) December 2017- May 2018

Proactively assisted customers with item searches, appropriate sizing/styling, and purchases.

Efficiently stocked inventory, staged and managed attractive merchandise displays, and secured a 90% success rate in promotion of store credit.

Welcomed customers and provided courteous customer service to over 100 guests daily.

Handled and resolved customer calls, concerns and complaints. ADDITIONAL SKILLS & CERTIFICATIONS

Productivity & Presentation: Microsoft Office Suite – Excel, Word, PowerPoint, Outlook,Teams, Sharepoint Tools:Argos Banner Canva Etrieve RingCentral Epic Intergy Notion Zoho InstaMed Aurora Aspire

Brilliant Distinctions MindBody Polycom

Certifications/Trainings: CPR/First Aid (2018) Prevention of Aggression/Preventative Holds (2018) Informed Trauma

(2019) Seller of Travel (2022) Life Insurance Agent (2022)

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