Shiv Anand

Ashburn, VA *****

ad2db8@r.postjobfree.com

+1-703-***-****

An interesting position with growth company using Customer Service, Sales, Cashier skills. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Dedicated Assistant Manager with experience managing [10] employees. Leads by example, providing exceptional customer service. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Authorized to work in the US for any employer

Work Experience

Manager's Assistant

Mc Donald - Sterling, VA

July 2014 to October 2016

• Accurately managed a cash draw in busiest Restaurant.

• Handled customer inquiries and solved billing problems.

• Dealt with a diverse customer population.

• Enthusiastic and cooperative.

• Helped with planning schedules and delegating assignments to meet coverage and service demands.

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Customer Service/Sales Associate

Macy's

January 2012 to January 2014

• Selling and assigning product, counting cash and balancing receipt.

• Handle all cash and credit card transactions in department store environment.

• Balanced cash draw at close of shift.

• Frequently closed store and secured building.

Education

Bachelor's in Computer Information Systems

Colorado Technical University - Colorado Springs, CO March 2017 to October 2020

High School Diploma

Herndon High School - Herndon, VA

May 2007 to August 2008

Skills

• Years in Colorado Technical University as Computer Information System. Experienced of Retail Sales, Customer Service. 10 Years' Experience of Computer knowledge As Microsoft Word, Excel, PowerPoint, and Microsoft Office, Adobe Reader or Internet Explorer Etc. Adobe

Billing

Draw

Credit

Customer Service

Internet Explorer

Excel

Microsoft Office

PowerPoint

Microsoft Word

Retail Sales

Selling

Employee performance evaluations

• Assistant Manager Experience

• Databases

• Cash handling

• Database Administration

• Calendar Management

• Microsoft SQL Server

• SQL

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