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Customer Service Human Resources

Location:
Delhi Hills, OH, 45238
Posted:
January 01, 2024

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Resume:

Randy W. Foley

TruGreen Lawn Care ****- present

Commercial Account Representative

Achieve sales goals and executes sales plans to small to large businesses such as property managers, school systems, sport facilities, government facilities, restaurant, banks or any company in need of superior lawn care products/services

Presenting Proposals for lawncare services and programs along with obtaining long term contracts Generates new business to business sales revenue by prospecting and adding new commercial customers Negotiating price and design by using our company IPAD Generating leads through utilizing a CRM system to manage projects and opportunities, contact information, forecasting reports etc

Project management duties of implementing the coordination of multiple service departments Stanley Black & Decker 2014-2016

Sales & Service Operations Manager

Manager a corporate facility with full P& L responsibilities Cold call and existing account retention and sales Target new prospects; Contract and bid process for closing business Human Resources-Route supervision-Staff scheduling; Maintain a Service and Sales Staff Complete training and use of various CRM systems

Cardinal Office Products Inc. 2010 – 2014

Territory Sales Manager

Support accounts; budget planning; Job bid, quotes and proposals Marketing/ Chamber and BNI Groups Service territory of over 200 accounts Sales i account system, Outside Sales, prospecting, account management Customer service and Revenue Development; Account Retention Morgan Services, Inc. 2004-2010

Sales & Service Branch Manager:

Supervise and manage a multi-million dollar facility Sales call tracking/ACT program; Customer retention maintained above 98.5(5 years) Target new prospects; Contract and bid process for closing business Track and maintain all reports - Pre-tax profit record 2008-2009; Revenue bonus record- 2009 Maintain material handling and enforce quality controls Provide superior customer service and retention of existing accounts. (350) Human Resources-Route supervision-Staff scheduling; Maintain a Service and Sales Staff Service expense under budget (20%) Sustain a Corporate facility: Rated 100 %( 2 years) Revenue record set in 2008 ($3.2 million location) Customer satisfaction surveys: 98.3 Matrix Business Solutions 2000-2004

Business Consultant

Sales (Leading Sales Consultant: 2003-2004) Accounting and payroll service Support small business: financial documents for tax and payroll purposes: Marketing, Customer service Business Plans, Outside Sales- Maintained and serviced territory of over 100 accounts Generating leads through utilizing a CRM system to manage projects and opportunities, contact information, forecasting reports etc

ARAMARK Food Service 1990-2000

Food Service Sales& Service Director- Mount Saint Joseph College Food Service Director (Opening Team) Cincinnati State College Catering Director Sales & Service - Xavier University Commissary,Catering Sales & Vending Manager

P & L responsibility Budget planning: Inventory management and direct cost controls Maintained all H/R functions and scheduling Outside Sales /Marketing Developed faculty, catering and student meal plans. Facilitated all catering events Planned, implemented and scheduled events from 2500 to 2 guests Maintained an extraordinary level of customer satisfaction Human Resources-Route supervision-Staff scheduling, increased revenue; 30%. Training TRSA certification-BBP-Haz-Com; Catering sales on site increased 12.8% Assisted in planning and design of a new food court: proper equipment layout, menu planning Reduced food, labor and direct costs 11.9% Managed staff of 50 employees Education

Indiana State University Business Administration

Computer skills- Activities

Proficient with Microsoft Office Suite, especially Excel, but also including Outlook, ACT, Word, PowerPoint, SAP, Sales Force, Sales i. I also have attended various Sales training seminars. Member of High School Athletic boosters, Member of SWOBL, Select Basketball coach, District baseball coach, Future Stars Select Baseball Coach, Sports, cooking, travel, music

My attributes include; Professional, disciplined, energetic and organized. Twenty five years of customer service, sales and management responsibilities. I am also skilled in all aspects of leadership, training and team building. Extremely flexible and accept challenges with a fresh approach, motivated to succeed!

“Manage time and priorities efficiently allowing an effective method to reach my objectives.” 513-***-**** mobile ad2daf@r.postjobfree.com



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