WILLIAM WOODS

*** ******** ***, ** ***** 443-***-**** ad2da1@r.postjobfree.com

Professional Summary

Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills. Business-minded Operations Associate known for verifying received data against orders for accuracy. Highly energetic with over Number years of experience collaborating with other team members and handling shipping tasks. Remains calm and poised while managing high-volume workloads. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

Verbal and Written Communication

Process Improvement

Process Enhancements and Revisions

Health Information Policy and Procedure

Development

Database Management

Operational Reporting

Quality Control Analysis

Information Updates

Team Support

Status Updates

Project Management

Interoffice Correspondence

Issue Resolution

Operations and Procedural Knowledge

Creative Solutions

Administrative Support

Leadership

Work History

Computer Associate Operations Level 2 05/2005 to Current City Of New York (Human Resources Administration) – Manhattan, NY Maintained and prioritized to-do-list and followed up to complete tasks on-time. Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.

Collaborated with other departments to establish smooth implementation of operational processes and procedures.

Followed shipping and receiving procedures for goods and materials. Developed and implemented strategies to maximize productivity and streamline operations. Managed data and correspondence to secure information across complex landscapes of organizational departments.

Completed daily logs for management review.

Followed detailed directions from management to complete daily paperwork and computer data entry.

Conducted data analysis to identify weaknesses and improve value and cohesiveness of operations.

Volunteered to help with special projects of varying degrees of complexity. Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Opened and properly distributed incoming mail to promote quicker response to client inquiries. Communicated with internal personnel to provide status updates for both shipping and receiving dates.

Analyzed data to identify trends and patterns and exercise strategic decisions. Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.

Directed automation of office procedures such as correspondence management, recordkeeping and online communications.

Education

GED

The Door - 555 Broome St, New York, Ny 10013

Additional Information

Mainframe Operations knowledge in Jes2, Tso ITSM Implementation, implementing technical infrastructure projects scheduling and planning.

Lan/Wan Networking full-time experience with ip switched/routed basedNetworking. Oracle Dba implementing and managing Orace Asm cluster file systems . Aix server Administration run and configure higher versions of enterprise servers IBM and Aix support functions.

Languages

English

Full Professional

Latin

Elementary

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