SALVATORE (SAL) MARRA

*** ****** *****, ******, ** L9T 6N3, 416-***-****, ad2d9j@r.postjobfree.com

Operations and Management Experience

•Regional Operations Manager for BakeMark with a territory spanning from Quebec to British Columbia responsible for managing processes and continuous improvements for all Canadian branches, as well as part of the acquisitions team

•Operations Manager for BakeMark managing floor operations and labour relations while maintaining their KPI. Applying the Lean Six Sigma process and best practices to facility operations while safety measures remain a highest priority

•Facility Manager for Thomson Terminals Ltd managing 550,000 sq. ft. warehouse responsible for all aspects of the building and its functions representing Kimberly Clark

•Warehouse Manager for Core-Mark International managing 180,000 square foot facility with over 6,000 product lines. Responsible for hiring (full time & temporary), scheduling, inventory control, outside storage and dock schedule with 38 associates as direct reports

•Warehouse Logistics Manager/Service Coordinator for Van Houtte Coffee Services responsible for maintaining inventory and warehouse control of 3,500 items as well as refurbishing coffee making equipment for the on premise coffee service

•Grocery Manager with Loblaw’s Supermarkets responsible for product ordering, in-store marketing of products, employee scheduling and performance reviews within a union environment

Information Technology

•Oracle – Base ERP order and routing control application for Van Houtte Coffee

•NDS & Ogasys systems for BakeMark and Bakers & Us for managing warehouse operations

•WMS (Warehouse Management Systems) Red Prairie for Thomson Terminals (Kimberly Clark account)

•DCMS (Distribution Center Management System) receiving schedule software for Core-Mark International

•Loblaw’s In-Store - E.L.V.I.S. computer program for procurement, inventory control and shelf marketing

•Office productivity tools include: Microsoft Excel and Word, as well as PowerPoint presentation

Work History

Regional Operations Manager – BakeMark - Mississauga – 2022 - Present

•Supporting company acquisitions by conducting inventory management and operations reviews

•Overseeing seven Canadian branches by supporting the OM’s with processes and Lean six Sigma

•Travelling to all Canadian branches from Montreal to Richmond to implement continuous improvements by mentoring and collaborating with all of the local Operations Managers

•Managing all MHE requirements for all branches across Canada

Operations Manager – BakeMark & Bakers & Us – Mississauga - 2019- 2022

•Managed two facilities with floor operations and overseeing labor requirements & MHE requirements with a staff of six supervisor and ten MHE floor operators

•Managed and coordinated the onboarding process and training of new staff

•Responsible for overseeing the floor operations totalling 98,000 sq. ft. as well as 105,000 sq. ft. Administered expenditures efficiently utilizing temps for hire

•Managed quarterly budgets and supported the completion of the Profit and Loss (PNL) reports

•Maintained targets of inbound - 100% received product and put away within 24 hours, order accuracy 99.5% of outbound Order Ready Accuracy (OTR), and inventory accuracy of 99.5% cycle counting

•Managed floor operations by delegating job tasks and monitoring inbound/outbound loads

•Maintained the Lean Six Sigma program by following and implementing the 5S system

•Oversaw overtime assignments to meet peak operations demand

•Implemented continuous quality checks to ensure accuracy of outbound and inbound orders

SALVATORE (SAL) MARRA

Work History (continued)

Facility Manager – Thompson Terminals – Brampton – 2016 – 2019

•Oversaw the efficient operations of a 455,000 square foot warehouse with over 1,200 SKUs representing Kimberly Clark’s consumer products through managing a staff of 62 employees

•Responsible for all aspects of the facility including managing labour, hiring and training of staff

•Maintained on time delivery status and fill rate as per standards and achieved all KPIs on a monthly basis

•Oversaw the efficient integration of Amazon Flex Zone in our DC, the first logistics company in Canada to have Amazon pick and pack implemented within a facility

Warehouse Manager – Core-Mark International – Milton – 2014 – 2016

•Oversaw the efficient operations of a 180,000 square foot distribution center (DC) with over 6,000 SKUs as well as utilizing external storage locations for better inventory control

•Monitored productivity and quality metrics to achieve and exceed corporate standards

•Improved the KPI Hourly Movements Rate by 47% resulting in a 100% improvement in Daily Put Away

Warehouse/Distribution Logistics Manager – Van Houtte – Mississauga/Waterloo – 1999 – 2014

•Responsible for daily inventory, picking and invoices within a 55,000 sq. ft. facility

•Reduced the number of SKUs by removing from inventory all inactive products resulting in a 75% reduction in warehouse capacity and utilized floor space

•Managed period end inventory counts and coordination of all equipment requests/parts

•Scheduling/coordination of new and existing installs and removals

•Managed period end equipment counts, reconciliation and reporting as well as Facility maintenance

•Completed all required reporting and statistics on a daily, weekly and monthly basis

•Responsible for retail orders and inventory management for the Kitchener-Waterloo region

•Responsible for managing the routing and distribution of over 400 products across a coverage area spanning from the GTA to Orillia with an annual revenue of over $14.5 million

•Maintained customer service and customer satisfaction levels at a 95% level plus based upon annual surveys

•Trained and developed a team of 16 route drivers with focus on customer care and on-time delivery

•Maintained time and attendance records within the distribution team application

•Trained and supported 6 on-site hostesses servicing of the major national accounts

Grocery Manager – Loblaw – Various GTA Locations – 1987 – 1999

•Facilitated the resolution of job grievances filed by the unionized employees

•Collaborated with other departmental staff members to ensure that daily inter-departmental operations were maintained at the highest level

•Responsible for scheduling all staff shifts and maintaining operating costs to align with Loblaw metrics and core values

SALVATORE (SAL) MARRA

Education & Professional Development

June 2019 Sigma Six Global Institute (SSGI) Black Belt- Managing improvement projects and teams focusing on SIPOC and DMAIC as well as utilizing value stream mapping

May 2021 Certificate of Completion Train the Trainer & Safety Awareness

Lift Truck Safety/Counter Balance/Reach/Walkie- Permanent

February 2016 Sigma Six Global Institute (SSGI) Green Belt - Leading projects by applying tools and

Concepts

January 2009 How to Communicate with Diplomacy and Credibility

Canadian Management Centre

May 2006 Management Skills for New Supervisors

Canadian Management Centre

August 1992 Major: Food Industry Management (Undergraduate Program)

Cornell University – Ithaca, NY (Correspondence)

November 1992 Major: Food & Retail Management (Certificate Program)

Humber College, Toronto

Additional Training

•Work Place Hazardous Materials Information System (WHMIS) Training Certificate (201*-****-****)

•St. John’s Ambulance – First Aid/CPR Certificate (2021)

•Forklift Certification with Reach, Counter Balance, Clamp & Walkie (2021)

•Dangerous Goods Training Certification and Transportation of Dangerous Goods (2018-2019–2020-2021)

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