HAITHAM HAMOUDA

ad2d8u@r.postjobfree.com

+20-100*******

Retail Banking

Wealth Management

Financial Planning

Corporate Banking,

Banc assurance

Strategic planning

Negotiations

Product Development

Team management

Project management

Life insurance

Sales management

General insurance

Reinsurance

New business development

Owner For insurance Broker office( life and non life – corporate ) Since February 2020 until now

Branch manager AROPE insurance company Non- Life

1st Feb 2018 until January 2020 Egypt –Alexandria Branch

• Direct all operational aspects including distribution & Brokers, operations, customer service, human resources, administration and sales

• Assess local market conditions and identify current and prospective sales opportunities

• Develop forecasts, financial objectives and business plans

• Meet goals and metrics

• Manage budget and allocate funds appropriately

• Bring out the best of branch’s personnel by providing training, coaching, development and motivation

• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

• Address customer and employee satisfaction issues promptly

• Adhere to high ethical standards, and comply with all regulations/applicable laws • Network to improve the presence and reputation of the branch and company

• Stay abreast of competing markets and provide reports on market movement and penetration

• Sufficient knowledge of modern management techniques and best practices

• Ability to meet sales targets and production goals

• Familiarity with industry’s rules and regulations

• Excellent organizational skills

• Results driven and customer focused

• Leadership and human resources management skills

• BS in Business Administration or related field

Sales Director Insurance CBC (Cedars Brokerage and consultant) Kuwait Since January 2014 until December 2017

My Responsibilities

Developing strategy, tactics, sales plans and profit targets. Developing relationships with clients

Identifying and reporting on business opportunities in target markets. Representing the business at conferences, trade fairs and networking events. Maximizing new business development opportunities

Responsible for making repeat sales to their employer’s existing customer

.Recruit The Sales are a targets driven industry and the work can sometimes be demanding. Sales representative

Listening to customer requirements and presenting appropriately to make a sale Maintaining and developing relationships with existing customers in person and via telephone calls and emails

Cold calling to arrange meetings with potential customers to prospect for new business

Responding to incoming email and phone enquiries

Acting as a contact between a company and its existing and potential markets Negotiating the terms of an agreement and closing sales Gathering market and customer information;

Representing their company at trade exhibitions, events and demonstrations Negotiating on price, costs, delivery and specifications with buyers and managers Challenging any objections with a view to getting the customer to buy Advising on forthcoming product developments and discussing special promotions Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer

Sending copies to the sales office, or entering figures into a computer system Reviewing your own sales performance, aiming to meet or exceed targets Gaining a clear understanding of customers' businesses and requirements Making accurate, rapid cost calculations and providing customers with quotations Attending team meeting and sharing best practice with colleagues Career Head of life Units (Kuwait &Bahrain)

Since Jan2012 until January 2013

Arabian Insurance Company (Kuwait &Bahrain Branch) Duties and Responsibilities

• Doing the work of a mediator so will maintain the contact between customer and employee on the work area and will have to ensure that quality service is being applied to the customers.

• Supervise the work of employees and will conduct performance evaluation of the team associates and after that encourages them to do better in the office.

• Keeping a keen eye on the works of every employee and see who has done better then will give merit to an employee who has done a big contribution in sales and operation in order for others to follow the example.

• Providing the help to the employees so,create the program that could help my associates in doing a better job and after that it is also very important to take part actively in it.

• Providing satisfaction to the customers therefore, should set some standards and measures for the work when it comes to giving satisfaction to customers.

• Handling the cases of some customer complaints occurred by the provided products of company which are escalated from the supervisors.

• Oversee all the matters of daily sales and operation assessments and as well as will have to monitor every transaction made in the business operations. • Dedicated and ensured about the growth of the business branch and, very committed to its success.

• Charging the sanitation which is very necessary and promote cleanliness in the vicinity of the office for the working atmosphere.

• Take care about the salaries and pay rolls and make sure that the employee’s salary and bonuses are properly given to them in time..

• Am in direct contact with the employees so it is also the duty of a manager that, will inform all employees about non-working holidays, special nonworking holidays and other events which may affect the daily operation of the business.

• Looking properly to the product, its marketing and processing so will have to make sure that the price of the product or services offered by the branch business is correct for both the business and customers.

• Sending reports to the main branch and giving them updates of the business status time to time when needed.

• Looking properly to the finance and the coordination. Which will have the determination power so can develop the annual budget for the daily expenses of the business branch.

• Performing some tasks related to business management whenever it is require Career SALES DEVELOPMENT MANAGER Bahrain

ALLIANZ TAKAFUL BAHRAIN

Since January 2010 until December2012

Duties and Responsibility

1- take care the sales procedures

2- recruit self motivated sales agent on a commissions and salary basis to promote insurance policies and achieve monthly budgets

3- responsible for profits and take appropriate steps to make sure that, the cash register, never stop rolling

4- recruit and train sales agent and also liaise with the branch head for different insurance operation

5- go with the sales agent to make join calls in order to crack the tough nuts out there 6- And achieve monthly sales budget have eyes for details and able to sell my policies in a way that, the customer feels it tailor made for them. 7- Coordinate the sales process between Bahrain branch and Germany managements 8- EX,CO member

9- Following the sales manager performance and her management quality method 10- Doing the year to date Appraisal for all the sales staff 11- Doing the contest profit and the contest requirements 12- Review the sales team monthly commission process 13- Open the strategic corporate potential deals with the repute company, and keep the retention consistence.

Since December 2008 up to January 2010

Career Senior sales manger Bahrain

Allianz Takaful Bahrain

Duties and Responsibilities

1- interact with clients and find out their needs and according suggest policies suiting the client need

2- daily improve and up date procedure and process related to the policy to ensure excellent delivery of insurance service

3- assist in claim management and reporting

4- contacting with the head of sales and the area manager to discuss the new procedure or provide any other assistance

5- work as one team with the director, project manager, act 6- indentify and analyze risk associated with any policy and suggest solutions to minimize risk

7- review the insurance brokers invoice and investigate inconsistencies in the policy 8- work with the director to achieve target & budget results Since July 2005 up to December 2008 Unit Manager Bahrain Top producer (life & PA) for three years

AMERICAN LIFE INSURANCE COMPANY (ALICO – AIG) Bahrain Duties and responsibility

1- Discuss how to select the premium payment method and select the beneficiaries 2- Examine the details of the health history of the policy holder to judge the risk associated with the policy

3- At the death the policy holder, I have to take care of all the formalities and help the beneficiaries to get the policy money

4- Make daily morning meeting with the team

5- Doing double visit with the team members

6- Doing the monthly plan to organize achieving target process 7- Make one to one monthly meting with the team

8- Motivate and exciting the team

9- Recruit new agent to join the team, and teach and learn them how can working under pressure, and convince them by training how come let all your income coming through commission basis only

2003 to Feb 2005 Novartis consumer health Switzerland Alex, Egypt Sales Manager

Training the new stuff of the whole sale process.

Making a plan of the annual target and divide it on a monthly base.

Supervising the stock plan with the stock manager and the drivers in sequence.

Distributing the commissions and remarking the stuff abilities.

Making an annual report for the employee's performance. Cooperating between the employees and the client

• Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

• Assess marketing potential of new and existing store locations, considering statistics and expenditures.

• Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

• Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

• Determine price schedules and discount rates.

• Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.

• Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.

• Direct foreign sales and service outlets of an organization.

• Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.

• Monitor customer preferences to determine focus of sales efforts.

• Oversee regional and local sales managers and their staffs.

• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

• Prepare budgets and approve budget expenditures.

• Represent company at trade association meetings to promote products.

• Resolve customer complaints regarding sales and service.

• Review operational records and reports to project sales and determine profitability.

Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs

• advise clients or customers

• advise retail dealers in use of sales promotion techniques

• analyze market or delivery systems

• analyze sales activities or trends

• assign work to staff or employees

• conduct market research

• conduct or attend staff meetings

• conduct research on work-related topics

• conduct sales presentations

• coordinate staff or activities in clerical support setting

• determine customer needs

• develop budgets

• direct and coordinate activities of workers or staff

• discuss advertising strategies

• establish employee performance standards

• evaluate information from employment interviews

• evaluate performance of employees or contract personnel

• evaluate product quality for sales activities

• hire, discharge, transfer, or promote workers

• identify best product for customer's needs

• make presentations

• monitor consumer or marketing trends

• orient new employees

• oversee execution of organizational or program policies

• oversee sales programs

• provide customer service

• recommend personnel actions, such as promotions, transfers, and dismissals

• resolve customer or public complaints

• sell products through advertising

• use knowledge of sales contracts

• use knowledge of written communication in sales work

• use product knowledge to market goods

• use public speaking techniques

• use sales techniques

• write sales or informational speeches

2000 to 2003 Bristol-Myers Squibb Alex, Egypt sales representative :

Directly contracted with the mother company in USA.

Opening a new business with the pharmacies and convincing them to buy larger amounts if needed.

Full coordination between the company and the customer. Assurance of the client satisfaction towards the company's products. Educations

University : Bachelor in law from Alexandria faculty Egypt Mini MBA – Canadian Training Center of Human Development MBA – Cairo University

• Language: - English: (Fluent: spoken, written)

- Arabic: Mother tongue

• Computer: - IT, Word, Excel, Access& Power Point.(ICDL)

•

I am a hard working individual and dedicated to deliver on time. I am a good presenter and diplomatic negotiator as well enthusiastic about my work. I always take initiative to bring creativity to what I am working on.

I consider myself a distinctive business professional that’s having strong theoretical skills with real life business practice with the ability to see a full picture within a teamwork frame. I believe that my abilities and ambition will allow me to excel and to be a distinctive professional in Insurance.

Specialties: Strong commercial skills

•Strategic Planning

•Project Management

•Market Research & Competitive Intelligence

•Expansion of sales channels

•Product Development

Professional and qualifications

Strategic planning

Negotiations

Product Development

Team management

Project management

Life insurance

Sales management

General insurance

Reinsurance

New business development

Personal Data

Date of birth: 01/01/1976

Place of birth: Alex – Egypt

Citizenship: Egyptian

Gender : Mal

Marital: Married

Residence: Egypt

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