CR Carmen Ritzenthaler

Fort Myers, FL ***** 317-***-****

ad2d8g@r.postjobfree.com

PROFESSIONAL

SUMMARY

Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation. Follows written or verbal directions to carry out efficient work moving, storing and packaging Industry materials. Safety-driven and adaptable with good planning and problem-solving abilities. Hardworking team member skilled in safely moving heavy loads manually or using pallet jacks. Punctual, reliable and dedicated to teamwork. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with years of experience working in busy environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

SKILLS Hazardous Materials

FAA Regulations

Aircraft Safety Checks

Aircraft Greeting

Pushback and Towing

Marshaling Aircraft

Team Coordination

Hazardous Materials Handling

Decision Making

Conflict Resolution

Problem Solving

Baggage Handling

Customer Service

Time Management

Equipment Maintenance

Team Leadership

Problem-Solving

New Agent Training

Dependable and Responsible

Vehicle Operation

Material Handling

Wrapping and Boxing

WORK HISTORY RAMP SERVICE AGENT 05/2023 to CURRENT Swissport RSW

Connected electrical power unit and hoses to aircraft. Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency. Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.

Maintained clean, orderly work environment free of hazards. Operated equipment while observing standard safety procedures. Helped train new employees in safe practices and warehouse procedures. Guided aircraft into and out of parking positions using hand signals. DELIVERY DRIVER 07/2019 to CURRENT

DoorDash Fishers, IN

Completed on-time deliveries by choosing best and most efficient routes. Delivered packages to customer doorsteps and business offices. Maintained upbeat, positive attitude in busy, customer-focused environment.

Completed rush deliveries on tight timetables to satisfy customer needs. Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Operated vehicle safely in highly congested areas with no traffic violations. Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Inspected and maintained delivery vehicles regularly to keep in safe working order.

PALLET JACK OPERATOR 03/2021 to 08/2023

Tractor Supply Distribution Center Indianapolis, IN Performed loading and unloading duties to move items from delivery trucks and shipping containers.

Scanned boxes and tagging stock with warehouse labels. Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Prepared boxes and stacked pallets.

Transported products with electric pallet jack to prepare for shipping. Delivered products to correct dock area and shrink-wrapped palletized orders.

Conducted pre-shift safety inspection on material-handling equipment and notified supervisor of deficiencies.

Verified label displays for accuracy of box content. Prepared finished orders by pulling, packing, wrapping and securing products.

Arranged packages on pallet according to size and weight. Maintained clean and organized workspaces to uphold safety standards. Inspected materials for quality before loading.

COOK 02/2018 to 07/2019

Red Sake Fishers, IN

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business. Prepared food items in compliance with recipes and portioning control guidelines.

Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Followed strict standards for food handling and safety, minimizing risks to customers.

Managed opening and closing shift kitchen tasks.

EDUCATION Grand Canyon University, Phoenix, AZ

Hamilton Southeastern High School, Fishers, IN 05/2020

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