CURRICULUM VITAE OF FAITH VALENTINE DZAVA

House no 570

Long till zone c

Namakgale

1391

I D NO: 860-***-**** 087

Contact number : 073*******/083*******

EDUCATIONAL QUALIFICATIONS

Institution: Meridian college

Highest standard passed: Matric

Subjects : English HG

Sepedi HG

Afrikaans HG

Geography HG

Economics HG

Business Economics HG

INSTITUTION : Boston Business College

Highest qualification passed: Public relation Assistance

Year of completion: 2008

Subjects: Introduction to Public Relations

Business English

Principles of customer service

General office practice

Life skills

MS word

MS power point

COMPLETED SHORT COURSES

Time and self management Course offered by Legal wise.

Basic Computer skills course offered by Legal wise.

Filling clerk training course offered by Legal wise.

EMPLOYMENT HISTORY

Employer : Legal wise

Position : Branch support administrator

Duties : Drafting of referral letters

Typing and sending of statement Accounts to clients and attorneys

Typing of Confirmation of covers and Repudiation letters

Sending out letters on registered post

Capturing files on BOS system and Pinnacle system

Filling clerk and secretary

Reception duties

Answering and transferring calls.

Faxing and emailing of documents

Switchboard operator

Adhoc duties

Duration : 03 December 2012 to 31 October 2018

Employer : Metropolitan Life

Position : Sales Consultant

Duties : Selling insurance products

Logging customer queries and escalating them to Management /Resolution Department

General office administration

Duration : 15 November 2011 to 31 July 2012

Employer : Home Affairs

Position : Front Line Office Clerk

Duties : Receiving of ID documents

Data capturing of documents (birth certificates, distribution of ID’S)

Monitoring and updating track and trace system

Posting, filling of birth, id, marriage and passport queries

Receiving of Id’s from Head office and capture through track and race system

Render services in mobile units, verification of all the applicants and

Incoming documents.

Execute Civic Services front office applications

Receiving and sorting enabling documents from BVR

(capturing of statistics)

Managing of queues at the Civic Section.

Duration : 01 August 2009 to June 2010

PERSONAL PROFILE

Strength : Disciplined, assertive and not easily intimidated

: Ability to communicate well

: The ability to work under tight pressure

: Focusing on performance function of the office in good faith, honesty and discipline in a transparent manner

Knowledge : I have extensive experience in Budget, Financial control and financial administration

: knowledge in organizing, time management and conflict handling

: knowledge of working with people and figures

: Good knowledge of PFMA, treasury regulations, Pulic service act and Batho Pele

Skills : Possess good problem solving skills

: I am computer literate and can communicate well even through under pressure

: Excellent planning skills and ability to work independently under

REFERENCES : MR R. S Maluleke -

Senior admin officer Department of Affairs 015-***-****

: Ms Itumeleng Makinita -

Team Leader Metropolitan Life

072-***-****

: Ms Shandukani Risenga -

Senior Legal Counselor

060-***-****

Contact this candidate