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Information Technology Systems Analyst

Location:
Columbia, SC
Posted:
January 02, 2024

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Resume:

Served as campus leader on information technology policy and practices, Administration, acquisition and integration of technology and managed ITS support staff across all IT functions Dr. Kenneth D. Sessions, EdD, EMBA, MPA

Columbia, SC 29229 615-***-**** (m) ad2d5d@r.postjobfree.com - https://www.linkedin.com/in/kenneth-sessions Senior Director - Technology Architecture, Cyber Security, Governance Generating and Guiding Innovative Technology Solutions For Business Senior Technology Innovator with 20 years’ experience consistently staying ahead of the technology curve as a hands-on, constantly learning leader, helping organizations craft strategies, policies and build effective infrastructures. TECHNOLOGY LEADERSHIP EXPERIENCE

Tennessee State University, Nashville, Tennessee 01/2020 – 04/2022 Information Technology Analyst - National Center for SMART Technology Innovation 07/2021 – 04/2022 Executive Director – HBCU C

2

National Center for SMART Technology Innovations 04/2020 – 07 / 2021

Department Administration and Management

SOP: Established Standard Operating Procedures Template with Apple for the implementation of a corporate partnership with Apple

Training Design and Delivery: Provided IT support / training to community partners and design and deliver training and transition support to the new IT Manager

Inventory Management: Fully managed all technology inventory, maintained accessibility, distribution and collection of iPads and MacBooks, hardware and software, preparing equipment for workshops

Hands-On IT Applications and Programming

GradCAS systems configurations, Argos Reporting, Banner-9 System, Web Master for Graduate School, Liaison EMP/CRM administrator, Acalog ACMS (academic catalog management) administrator

Course Program of Study (CPOS) programmer, Citrix Degree Works Scriber, Axiom & Banner-9 configurator

Supervised coding activity for HBCU C2 carnival stations including Sphero and Dash & Dot

Supported Graduate School CAS system upgrade and maintenance efforts

Technology support liaison for Morehouse College – HBCU C2 Apple Academy

Earned Jamf Certified Associate credentials

Community Projects

HBCU C2 – Coordinated technical logistics for several community-based events training higher education administrators and faculty in Apple coding technology and platforms.

Every Girl Can Code and Create. Partnership with 100 Black Women of Tennessee. (November 2019) Assisted in the development and execution of 4 day-long, no-cost girls coding camp Fisk University, Nashville, Tennessee January 2019 - January 2020 Director of Information Technology Systems (CIO – Chief Information Officer)

System Wide Information Technology Leadership

Provided vision and leadership in all aspects of the technical infrastructure, user support functions, training for staff, management, administration, enterprise application services, data security, data integrity measures Transitional roles during the completion of Doctoral studies program, beginning as a graduate teaching assistant then moving to the role of Executive Director and Analyst with the National Center for SMART Technology Innovations. Delivered Information Technology support and management for institute / community-based events. 2

Developed and led Information systems, technology and strategic network plan across the organization

Project managing Collaborative Assessment and Management System (CAMS) meeting - leading technical implementation, maintenance, and support

Ensured the acquisition, application and integration of information technology systems and services within the academic, administrative, and business strategies of the university

Day-to-Day Technology System Administration

Led ITS support team of 8 individuals, including help desk support staff, desktop support, webmaster, application developer, network administrator, and office administrator

Led efforts for significant campus infrastructure upgrades, hardware upgrades, and Website redesign

Led Vendor negotiations for implementation of new technology installation

Developed Annual - IT Certificate Training process for IT Support Team and Campus

Committees and Community Activities

Senior Leadership Team Committee, EAB Implementation Committee, IT Leadership Committee

Open Education Resources liaison

Morris College, Sumter, South Carolina February 2018 -December 2019 Director of Management Information Systems & Computer Center

Technical Infrastructure Strategy Leadership:

Project managed all aspects of the College’s technical IT development, implementation, maintenance, and support business operations

Executed Campus Communication and Emergency Notification System

Implemented new College-wide infrastructure design and digital strategies and developed a new College- wide student/staff/faculty technology training plan

Technology Purchase Planning and Management:

Designed 18-month Mac / PC purchase / rotation process, negotiated vendor contacts and orchestrated upgrade for hardware/software inventory tracking system

Established Jenzabar EX Mobile solution for students /faculty (PowerFaid), negotiated vendor contact

Committees and Community Activities

Senior Leadership Committee, Information Technology Leadership Committee, Website Upgrade Committee

Open Education Resources liaison

University of Mississippi, Oxford, Mississippi July 2015 – April 2017 Manager of Media Technology (Student Media Center) Established and implemented Student Media Center technology and digital strategies

Performed technical oversight/review and approval of Integrated Radio broadcast servers, implemented TV Video encoders, decoders, and transmission systems and orchestrated SMC data archiving system

Project managed Center’s IT technical development, implementation, and maintenance, Designed 36-month Mac/PC rotation process, infrastructure design & technical direction for hardware/software inventory Tennessee State University, Nashville, Tennessee January 2008 – July 2015 Manager, Information Technology (College of Business) Directed College’s IT resources, planning and operational initiatives and Maintained staff PCs and computer labs

Designed College-wide solutions for infrastructure deployment and inventory (hardware and software)

Constructed College’s departmental websites (as member of university-wide technology committee) 3

Captured and documented business/ faculty accomplishments and activities in SharePoint site for College of Business AACSB accreditation process

Administered College’s Bloomberg financial trading room certification training, increasing usage by 50%

Performed University-wide technical oversight/review for technical support for IT systems

(Banner/E-Learn/Network support/Qualtrics, etc.)

PREVIOUS TECHNOLOGY EXPERIENCE

IT Specialist, WKNO (Public Broadcasting for the Mid-South), Memphis, Tennessee 2005 – 2007 MIS Manager, Electracash, Memphis, Tennessee 2004 –2005 Manager, Information Technology Department, AALAS, Memphis, Tennessee 2003 – 2004 Project Manager/Data Warehouse Manager, Exult/International Paper, Memphis, Tennessee 2001- 2003 CRM Project Manager/Developer, Mimeo.com, Memphis, Tennessee IT Support & Management, Federal Express Corporation, Memphis, Tennessee 2000-2001

1985-2000

TEACHING EXPERIENCE

IT Instructor and IT Trainer, Webster University, Memphis, TN and Online 2004 – 2009

Teach online courses, serve as faculty mentor, providing IT resources and guidance to new instructors IT Instructor (evening classes), National College of Business & Technology, Nashville, Tennessee 2010 - 2014

Microsoft Office products, expert knowledge of Office productivity tools MS Word, Excel, Visio, PowerPoint EDUCATION

Doctor of Education, (Educational Leadership), Tennessee State University 2023 Master’s Degree, Public Administration, (IT Management), Tennessee State University 2014 Executive Master’s Degree of Business Administration, (IT Leadership), Christian Brothers University 2002 Bachelor Degree, Business, Christian Brothers University 2000 Associate Degree, Computer Data Processing, Horry Georgetown Technical College 1986 CERTIFICATIONS

Jamf Certified Associate (2020)

Apple Teacher certification in iPad and MacBook (2019)

Certified Information Systems Security Professional [CISSP - 40-hour training] (2018)

Project Management (IBTA) Certified (2016)

English as a Second Language (ESL) Certified Instructor (2018)

A+ Certified Technician (2007)

STEM Certified Instructor (2018)

Cisco Certified Net Academy Instructor (2008/2015)

Microsoft Certified Trainer (2000)

Microsoft Certified Systems Engineer (1998)

Certified Internet Webmaster Web Developer (CIW) (2000)

Certified Facilitator in Dialogue Smart (1998)

Siebel CRM 8 Certified Implementation Consultant Expert (2000) 4

TECHNICAL SKILLS

XCode Developer, Keynotes, Pages

Certified Information Systems Security Professional [CISSP – 40-hour training / bootcamp] (2018)

Misc.: Basic, Networking, C, C++, COBOL, Net Objects Fusion, Visual Basic, SAP, Visual Studio, HTML, Cisco, Adobe Master Collection CS4 (Illustrator, InDesign, Photoshop, etc.), Microsoft Office Products (Word, Excel, Access, PowerPoint, Outlook, Project, SharePoint)

Databases: SQL, Oracle, Sybase, Access, Cold Fusion, Dbase, DB2

CRM Tools: Saleforce.com, Microsoft Dynamic, Oracle, SAP, Siebel, Banner, Jenzabar, Canvas

OS: Windows, Mac, UNIX/Linux, IBM Mainframe

PROFESSIONAL DEVELOPMENT / SPECIAL TRAINING

Center for Teacher Effectiveness – Time to Teach Conference (2019 - Washington, D.C.)

HBCU Pre-conference Summit, Online Learning Consortium (OLC) Innovate Conference (2018 - Nashville, Tennessee)

Jenabar Annual conference (May 30 – June 2, 2018 - Nashville, Tennessee)

New Horizons Training Center (independent information security certification granted by the International Information System Security Certification Consortium, also known as (ISC)) (40 Hour Bootcamp Training session)

Certified Information Systems Security Professional [CISSP – 40-hour training / bootcamp] (2018)

Certified Information Systems Security Professional (CISSP) SCHOLARLY PRESENTATION AND POSTER PRESENTATIONS

Conference Presentation

Elizabeth A. Williams, Charles Williams, Cravin Turnage, Margaret Loiseau, Doris Ward, Mohamed Kanu, Kenneth Sessions, Onyejebose Okwumabua, Linda Turner, Debra Butler, Aaliyah Travis, Angelica Owens. “A Climate for Health: Supporting Youth Health Career Exploration through the Rust College Health Explorers Program.” Oral presentation, 145th Annual Meeting, American Public Health Association, Atlanta, Georgia, November 2017. Poster Presentations

1. Elizabeth A. Williams, Kenneth D. Sessions, Doris McLay, Navita Gunter, Suen Jeffery, “Creating the Healthiest Nation: Evaluating Survivor-U, A Mobile Application for Cancer Survivors.” Poster presentation, 147th Annual Meeting, American Public Health Association, Philadelphia, Pennsylvania, November 2019. 2. Williams EA, McClay D, Gunter N, Jeffery S, Sessions K. “Survivor U: A Mobile Application Developed for/with African American Cancer Survivors.” Poster presentation, 143rd Annual Meeting, American Public Health Association, Chicago, Illinois, November 2015.



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