Lawson L. Fortune

**** ******* ******* *****

Fort Washington, MD 20744

301-***-**** (Home)

917-***-**** (Cell)

ad2d4g@r.postjobfree.com (email)

SUMMARY

A professional with over 20 years of diverse logistics and manufacturing experience. Proven ability to organize and manage complex projects. Demonstrated ability to lead, motivate and train subordinates.

EXPERIENCE

LSG/Sky Chefs, Washington, DC

July 2005 to Present

Full-Time – 40 hours per week

Airline catering and service company

Operations Manager/Materials Manager

Leadership position responsible for managing the material planning, material flow, material usage, inventory controls, capacity planning, and purchasing of all food, beverage and equipment products for the DCA CSC operation serving in excess of 2200 meals per day with approximately 12 million in revenues, 80 hourly and salaried employees. Manage all aspects of inventory management to ensure financial and customer requirements are met on a monthly basis. Control Food Cost Variances and continually compare actual to billed costs to identify and reduce variances. Determine par levels and order quantities based on airline specifications, menus and vendor lead time. Maintain proper inventory, ordering, receiving, storage and requisition processes in compliance with company, customer, and regulatory agency standards. Perform other duties to support the operation of the CSC to include but limited to: Ramp Safety Process Owner, CSC Safety Process Owner, Key Accounts Manager, financial management of VIP charter business, and On-site GQS facilitator.

Manager of Operations

Leadership position responsible for all aspects of the DCA CSC operation serving in excess of 2200 meals per day with approximately 19 million in revenues, 150 hourly and salaried employees, a fleet of 20 vehicles, and servicing eight international and domestic customers. Responsible for the daily operation of the Food, Equipment & Sanitation, Assembly, Equipment Storage, and Customer Service departments in a 24 hours a day operation. Develop and consistently foster excellence in all facets of customer service. Responsible for developing the potential amongst team members while championing all company initiatives, processes, policies, and procedures. Effectively lead the team to high performance in financial, employee, and customer goals through the utilization of corporate programs and initiatives to include: Lean Manufacturing, HACCP, F2F, CARE, IFBL, etc. Strategically plan, organize, manage and analyze the facility’s operations to insure financial, customer and employee targets are met. Manager unit costs to budget through effective manpower planning, scheduling and overtime usage. Assist with the preparation and development of the unit’s operation budget to met corporate goals. Provide leadership to the CSC and its employees though presence, communication and modeling appropriate leadership behaviors. Mentor, train, manage and develop all employees, including other managers and supervisors to achieve Key Results Areas as well as individual potential. Train and develop supervisors on job skills, leadership, best practices and Company Vision Goals through coaching and role modeling. Participates in feasibility studies, product evaluation and market analysis for the introduction of alternative business ventures into the Washington Market in collaboration with the Corporate Sales and Marketing Group. .Maintain an ongoing, positive, and proactive relationship with all customers both internal and external. Responsible for coordinating and negotiating outside contractor support for vehicle and facility maintenance and repairs. Service as the Point of Contact for all Head of State and Diplomatic charters into the Washington DC area for the facility. This entails the coordination of all catering activities and logistic for the off-loading and loading charter requirements at Andrews Air Force Base. Responsible for menu design, pricing and invoicing, contracting for specialty items and ensuring each flight is catered to meet scheduled departure times.

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Lawson L. Fortune

LSG/Sky Chefs, Jamaica, NY

November 1997 to July 2005

Full-Time – 40 hours per week

Airline catering and service company

Customer Service Manager

Leadership position responsible for managing the logistical operation of the facility. Proactively engage and drove the Lean Manufacturing philosophy across all operational areas. Interface directly with external and internal customers to build a solid working relationship. Ensure compliance with customer specifications and quality standards. Achieve budgeted performance, providing explanation of variances and constructing/executing appropriate corrective action plans. Develop and analyze productivity trends

and create plans to determine adjustments necessary to drive improvement in financial results. Provide leadership and served as a role model for 49 Drivers, 18 Customer Service Representatives and 6 Supervisors. Responsible for the maintenance and upkeep of a fleet of 23 catering trucks and 10 vans.

International Account Manager

Responsible for 14 International Accounts, 4 Airline Cargo Accounts, all the Bonded and Non-bonded warehouse locations in the facility. Responsible for the developing and leadership of a staff that includes: One (1) Account Manager (Level 16), four (4) Bond Room Inventory Clerks, and Five (5) union employees. Serves as the Global Quality Manager, responsible for the maintenance and monitoring of the Global Quality Program for the facility.

Lean Manufacturing (Continuous Improvement) Manager

Serve as the major lead for the Lean Manufacturing Initiative for the market. Responsible for developing and analyzing productivity trends and create plans to maximize manpower utilization, eliminate waste and improve overall flow and productivity in the facility. Serve as the Lean Manufacturing trainer. Develop training material and classroom presentations. Facilitate daily Leadership Workgroup Meeting to discuss barriers and develop solutions for process improvements. Maintain productivity records, charts and Pareto analysis to measure productivity gains.

Operations Manager

Operations Manager for a $32 million dollar airline catering and service operation. Responsible for providing leadership and direction for various departments consisting of 5 Supervisors, 5 Administrative Clerks and 58 Flight Assembly Associates. Acts as a liaison between the facility and the customer’s local representatives. Ensure compliance with all FDA, local Health Department and FAA regulations. Responsible for labor accountability, on-time performance, Total Cycle Time (TCT), CARE safety programs, and all other corporate programs and initiatives.

Playtex Products, Dover, DE

September 1996 to November 1997

Full-Time – 40 hours per week

Manufacturer of medical devices, consumer health care, consumers demand and infant care products.

Distribution Supervisor

Reporting to the Distribution Center Warehouse Manager supervises a two-shift operation with 25 permanent employees and up to 130 temporary employees. Responsible for compliance with cGmps, quality control, production scheduling, inventory management and training. Accountable for the establishment and maintenance of the department s $1.5 million budget. Additional responsibilities include inventory control, fulfillment management, safety awareness, and customer service.

Warner-Lambert Company, Lititz, PA

January 1994 to September 1996

Full-Time – 40 hours per week

Manufacturers of consumer health care products and pharmaceuticals with sales of $5 billion

Production Leader

Reporting to Module Manager supervises 32 packaging, batch and continuous manufacturing, maintenance

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Lawson L. Fortune

and machine-cleaning employees. Responsible for all aspects of packaging to include compliance with FDA cGMPs, quality control, production scheduling and training. Proficient in liquid product packaging and cross-trained in solid dosage and semi-solid packaging. Ensure that proper finishing materials such as boxes, caps and labels are available to meet production schedules. Additional responsibilities include Mouthwash Department s $500,000 indirect labor budget and managing the preventive

maintenance program.

UNITED STATES ARMY, QUATERMASTER CORPS June 1984 to September 1993

Company Commander, Fort Hood, TX 1991 to 1993

Established policies and guidelines to effectively manage 65 subordinates providing personal, financial and family counseling. Responsible for over $8 million of equipment and vehicles.

Operations Officer, Fort Hood, TX 1990 to 1991

Assisted in coordinating the procurement and issue of supplies, services and maintenance for the division consisting of 17,000 soldiers. Assisted with planning, coordinating, and supervising the Material Management Center consisting of food, fuel, building supplies, medical and office supplies.

Division General Supply Officer, Fort Hood, TX 1989 to 1990

Supervised 15 subordinates and maintained accountability for equipment and property valued at over $2.5 million. Provided managerial control and accountability of six supply warehouses with assets valued in excess of $50 million. Assisted customers in coordinating, planning and forecasting supply requirements.

Logistical Staff Officer, Camp Ames, Korea 1988 to 1989

Supervised 13 subordinates and maintains accountability for equipment and property valued at over $15 million. Planned supply, services and transportation support requirements for eight company-sized elements approximately 500 soldiers. Operated the post housing office, service station and facility engineering and management office.

Various other positions and locations 1984 to 1988

Education

Doctorate of Business Management in Human Resources Candidate, May 2024, Liberty University, Liberty, VA

Master of Business Administration (MBA) with a dual cognate in Human Resources Management and Operations Management, 2017, Liberty University

Master in Management & Leadership (Emphasis on Organizational Behavior), 2013, Liberty University, Liberty, VA

B.S. Administrative Management, 1984, Clemson University, Clemson, SC

Computer Software

Microsoft Excel

Microsoft Access

Microsoft Word

Microsoft PowerPoint

Kronos (Workforce Timekeeping)

CBASE

SAP-MM

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