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Administrative Assistant Customer Service

Location:
Miami Lakes, FL
Posted:
January 02, 2024

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Resume:

Sharoreth Leal Cioffi

Administrative Assistant

ad2d3l@r.postjobfree.com

786-***-****

MIami, FL

PROFILE

Energetic, self-motivated

Administrative assistant organized

and eager to apply time management

and organizational skills in various

environments. Seeking opportunities

to expand skills while facilitating

company growth. Dedicated employee

known for punctuality, motivated and

considered a customer service

specialist.Sales professional set to

improve customer retention rate and

growing revenue. A true problem

solver, who thrives in challenging

environments.

Multilingual English/Spanish/Italian

AREAS OF EXPERTISE

● Administration

● Customer Service

● Profitability Growth

● Problem solving

● Staff Training & Scheduling

● Team management/Supervision

● Excellent attention to detail

EDUCATION

Primary studies at Don Bosco,

Montecatini Terme (Pistoia-Italy)

and at San Agustin, Venezuela

University Rafael Belloso Chacin

(Venezuela) Major in Lawyer

Caribbean International University

(Curacao) Master in management

PROFESSIONAL EXPERIENCE

Quality Tops Inc March 2022 to present

Administrative assistant

● Assist clients with budget consideration regarding products and materials

● Assisted in merchandise selection, pricing planning and marketing.

● Served as a cross-departmental liaison; scheduled and facilitated project meeting

● Creation and maintenance of project schedules and plans, status reporting and budget tracking

● Supervised renders and drawings & participated in template creation

● Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets

Acube November 2021 to Present

Administrative assistant

● Managed all new and existing business accounts, supervices business estimates, clients request and controlled payroll via Quickbooks

● Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.

● Acquired all projects, built estimates and managed all project cost and expenses

● Ensure all Kitchen cabinets,, flooring and countertop installation were performed in a timely manner

● Established sales goals and strategies that contributed to increased growth in sales and profitability

Clever November 2018 to Present

Business Owner

● Coordinate with the Production Manager all the Opens Jobs and the staff needs and all product supply.

● Handled communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing

● Conducted and initialized background checks for potential employees.

● Ensured project completion and payroll management

…continued…

Sharoreth Leal Cioffi Page 2

COMMUNITY LEADERSHIP

● Information available upon request



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