JOHN (JEF) E. FULLER, PMP

*** ******** *** ***** ****

Grasonville, Maryland 21638

Cell 410-***-**** Home Phone 410-***-****

ad2d2s@r.postjobfree.com

Business Executive with depth experience as General Manager, Information Technology Consultant, and Marketing Executive in both consulting and corporate organizations. Broad industry experience. Strategic, analytical thinker and planner. Highly successful in market development/product positioning leading to meaningful market penetration. Particular ability to bring creative solutions to bear on business/organizational issues and in leading multi-disciplined teams in design and implementation. Enjoy business challenges and fast-paced environments; communicate effectively at all levels; enjoy leading people.

oStarted a consulting group to focus on the Veteran’s Administration interoperability and Electronic Health Care (EHR) modernization initiative

o Joined a startup company to build a consulting services organization to provide full life cycle of support capabilities to Financial Services organizations. Successful in reaching market, financial, product/service goals leading to acquisition by a government contractor as a base to penetrate the commercial market.

o Designed and developed a creative, research-based methodology for Business Resumption Planning for a major consulting firm which became a significant initiative in the global market.

o Led as key executive (Program Manager) the successful completion of a critical, time-sensitive project, both on time and within the $10M budget. Required build-up of consultant staff from two to sixty in two months…also effective, detail planning and management of this staff along with continuing project status reporting client company management. This assignment required the establishment of a PMO, performing a gap analysis, developing detail project plans utilizing Microsoft Project.

BUSINESS EXPERIENCE

Eastern Bay Business Solutions, LLC (January 2023 to present)

Role: Project Manager/Business Development

Providing Business Development support to a number of RFPs

Providing time lines for a number of proposal efforts

Supporting potential team members in tailoring resumes to the RFP requirements

RIOS Business Partners, LLC (September 2022 to November 2022)

Role: Program Manager

Provided Program Management support to the VHA Optimizing Healthcare Value Program (OHVP)

oDeveloped six (6) unique project plans using MS Project and delivered them to the VHA for tracking purposes

oDeveloped an Action Item (A/I) template for tracking items that could impact the timely completion of various project initiatives

Professional Solutions Delivered, LLC (August 2021 to July 2022)

Role: Business SME, Strategic Planning

Provided Business SME support to the Account Management Office (AMO) of the VA

oCurrent support included:

Developing a five (5) year Strategic Plan for the AMO which was recently renamed the Business Integration and Operations Services (BIOS). This effort included developing detail project plans utilizing MS Project to complete interim goals to meet the five (5) years Strategic Plan

Developed numerous Business and Technical whitepapers on business and technical best practices for Account Managers to enhance support their customers including:

Machine Learning for Better Healthcare outcomes

Remote Patient Monitoring

Top IT Priorities for Healthcare

Legislation that Impacts Delivery of Healthcare Solutions

Rock Ferry Station (RFS) (Formerly MD Informatix (August 2014 - 2021)

Role: Business SME, Project Manager

Provided support in the development of the Project Portfolio Management Office (PPfMO)

oDeveloped appropriate Epics/User Stories

oDeveloped steps to establish the PPfMO

oAssisted in the roll out of the PPfMO

Responsible for providing project management support to Patient Initiated Release 0f Information (PI ROI) Integrated Product Team (IPT)

Provided project management support to the Health Information Work Group (HIPWG)

Facilitated work sessions with the Continuity of Care Work Group (CCWG) to reassess their current Services Charter to provide more focus on the current needs

Developed Operations Plan for the CCWG

Responsible for all Quality Assurance (QA) for deliverables being submitted to the Federal Government. This included quality technical reviews of all deliverables being submitted to the Federal Government. This included approximately twenty (20) deliverables per month.

Sr.Subject Matter Expert (SME) supported the DoD/VA Joint Clinical Informatics support team

Supported the DoD/VA Interagency Program Office (IPO)

oCoordinated and consolidated the HL7 voting by the DoD and the VA

oFacilitated the ONC Town Hall meetings

oProvided weekly status reports

oDeveloped a quarterly release roadmap

oDeveloped an Integrated Master Schedule (IMS)

Responsible for all Quality Assurance (QA) for documents being submitted to the Federal Government

VA Transitions of Care (TOC) Initiative

Provided a variety of project management and business support to the VA Transitions of Care (TOC) Initiative and how healthcare needs would be provided during the transition

oSupported the development of the TOC memo to define with the DOD the transitioning of active duty personnel to the veteran status

oPerformed a TOC Gap Analysis –the TOC WG Memorandum identified and divided approximately 90 gaps into three (3) categories, each based on a specific solution pathway. Each of the gaps was researched, analyzed and documented for remediation.

oDeveloped and facilitated the TOC Outcome –Oriented Metrics (OOM) Work Group

oDeveloped and facilitated the TOC Outcome-Oriented Metrics (OOM) workgroup to identify, research and qualify potential metrics for measurement

VA Business Status Support

oProvided support in developing and delivering on-going reports discussing the status including progress, risks, issues and impediments of all Health Care Reporting initiatives underway

VA Health Care Reporting Support:

oProvided expert support in researching, analyzing and publishing Health Care reports of topics that have an impact on the VA in serving the Veteran population

Healthcare Metrics Management

Patient Matching Impact on Interoperability

Transitions of Care (TOC) Outcome Oriented Metrics (OOM) – Initiative Status

Addressing Enhancements to the Clinical Continuity of Care Process for External DoD Care Involving Veterans

SME and Task Leader

Sr. Subject Matter Expert supporting the DoD/VA Joint Clinical Informatics Support contract

Supported the DoD/VA Interagency Program Office (IPO)

oCoordinated and consolidated HL7 voting by the DoD and VA

oFacilitated ONC Town Hall meetings

oProvided weekly status reports

oDeveloped a quarterly release roadmap

SME and Task Leader

Sr. Subject Matter Expert supporting the DoD/VA Joint Clinical Informatics Support contract.

oManaged the development of domain data analysis reports for 14 different electronic health record domains within the Veterans Health Administration.

oProvided expertise in national standards and supported initiatives to define VistA Evolution requirements, mapping of VHA data to Interagency Program Office and DoD data

oDeveloped methodologies and approaches for implementing terminology and data standardization throughout the VA.

oLed a team to perform environmental scans of HIEs and major Health Systems for the nine (9) VAMCs in the State of New York

Blue Cross Blue Shield Association - Federal Employee Program (FEP) - (January 2010 to July 2014)

Senior Project Manager

oResponsible for the quarterly Board of Managers material development utilizing SharePoint

oResponsible for roll out of the Patient Centered Medical Home (PCMH) initiative utilizing MS Project

oProject Responsibility for all Strategic and Departmental projects for the Integrated Care Management group.

oProject responsibility for the migration from ICD-9 to ICD-10 Program initiative. This effort was multi-year and touched all BCBS entities as well as the Operations Center

oResponsible for the HIPPA 5010 implementation

oProvided support to the PMO in developing processes and procedures

o Responsible for a collaboration initiative for development/implementation of a Medical Policy initiative

Vertical Resources, Inc. - (January 2009 to December 2009)

Senior Project Manager

oResponsible for developing and articulating PMO framework within the BCBS Federal Employee Program (FEP)

oCollaborated in the development of processes and best practices within the evolving PMO structure

oResponsible for the project management activities for twelve (12) strategic and mission critical projects for FEP – BCBSA

oCollaborated in the development of the Project Portfolio for 2010

oAssisted in the planning process for 2011 (to align with the budget process)

Collaborated in the development of the portfolio process for the PMO

Prior Experience

ENSCO, Inc, Springfield Governance Officer

Paragon Technology Group, Inc., Vienna, VA Director – Financial Management Solutions

Senior Program Manager

Executive Management Associates, Inc., Darnestown, MD

Financial Manager/Senior Information Systems Analyst

Senior Program Director

HEWLETT PACKARD, Rockville, MD

FINANCIAL INDUSTRY BUSINESS UNIT

Product Design and Marketing Executive

HP CONSULTING

Director/Consultant

SCT CORPORATION, Philadelphia, PA

Senior Program Manager

RMS INFORMATION SYSTEMS, INC., Vienna, VA

(Formerly Guardian Integrated Solutions, Inc.)

FINANCIAL SERVICES DIVISION

General Manager

GUARDIAN INTEGRATED SERVICES

Vice President

GRANT THORNTON, Philadelphia, PA

Management Consulting Department Head

KPMG, Cleveland, Ohio

INFORMATION TECHNOLOGY PRACTICE – PARTNER IN CHARGE

BUSINESS RESUMPTION PLANNING - National Director

Prior business experience with:

ERNST & YOUNG Cleveland, OH

IBM, Cleveland, OH

EDUCATION

Bachelor of Science; Business Management;

The Pennsylvania State University, University Park, PA

OTHER

Frequent speaker on financial technology topics including Security and Controls, Business Application of Technology, Technology Strategies that Support Business Goals and various health care topics

PMP Certification # 1442279

Sailing enthusiast.

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