Customer Service Representative
Resume:
CUSTOMER SERVICE Samanthia Martin Blackwood
REPRESENTATIVE 9 + YEARS OF
ad2d25@r.postjobfree.com
EXPERIENCE.
SUMMARY
I have been in Customer Service for over 9 years and I know that the experience I have gained over the
years from working with Humana, Florida Blue and Aetna is a plus and would be an asset carrying over
into a Customer Service Representative role.
CAREER OBJECTIVE
Seeking a challenging and progressive career using my professional, skills and creative thinking to
gain future exposure, strengths and Experiences.
SKILLS
Microsoft Word, Communication Skills, leadership Skills, listening skills, Computer Skills,
Microsoft Excel, Business Administration skills.
PowerPoint
EXPERIENCE
Nov-2012 - Till Today Conduent
Humana, Florida Blue Claim Specialist, Assistant to team leader, Customer Service Advocate.
Feb-2007 - Jan-2008 Spanish Town Veternary Clinic
Spanish Town Supervisor, checking the inventory, assisting with surgery, setting
appointments and administering medications.
Jan-2008 - Dec-2009 Ridon Traders
Supervisor, checking inventory, checking goods before being sold.
EDUCATION
Degree/Course Institute/College Year of Passing
Stony Hill HEART Academy NVQ-J Level 11 Certificate 1
Dinthill Technical High CXC 2
McGrath High School CXC 5
STRENGTHS
Written Communication
AREAS OF INTERESTS
Supervisor
HOBBIES
Traveling, singing and gardening
Cover letter Good Day Sir/Madam,
My name is Samanthia Martin Blackwood.I am seeking a job in your
company as a Quality Analyst. I have been in Customer service for
over 9 years with company’s such as Humana Compbenefits (Dental),
Aetna (Medical) and Bluse Cross Blue Shields of Florida which is also
medical. I pride myself in been attentive to information and I have a deep
passion for helping others and resolving issues. I am confident that the
experience that I have obtained from Conduent Jamaica over the years
will be an asset to your company. Please see enclosed a copy of my
resume for your persual. I look forward to hearing from you.
Best regards
Samanthia Martin Blackwood.
COVER LETTER
PERSONAL DETAILS
Address Charlemont Farm Scheme Linstead
St Catherine
Date of Birth 02/05/1988
Gender Female
Nationality Jamaican
Marital Status Married
Languages Known English
REFERENCES
Dezerae Lewison
Conduent
DECLARATION
I hereby declare that all the above information is true to best of my knowledge
Samanthia Martin Blackwood
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