Darlene Rose

Office Assistant

Marydel, DE *****

ad2d1o@r.postjobfree.com

+1-302-***-****

Authorized to work in the US for any employer

Work Experience

Cardiac Secretary

Bayhealth Cardio Consultants - Dover, DE

May 2020 to Present

I work with EPIC systems and answer phones for my Cardiologist Dr. John Shuck. I schedule his appointments, receive and prepare prescriptions for him, fax and scan clearances and medical records. Speak with other physicians of his patients if needed for surgical clearances. I also reschedule his office hours due to hospital duty or vacations.

Front Desk Associate

Core Physical Therapy - Dover, DE

April 2018 to February 2020

• Answer Phones & Schedule Patients *File Charts & Patients Paperwork

• Prepare New Patient Charts

• Scan & Attach Patients Intake Info into each Chart

• Reschedule Pats from Cancellation Lists Promptly

• Run POC Report for each Patient and Send out Progress Reports & Initial Evals

• Collect Copayments & Enter into Patients Ledgers

• Insurance Verification

• Discharge Patients and Fax out DC Summaries

• Email Surveys & Questionnaires to each Patient

• Fax out Progress Notes, Initial Evals, & Discharge Summaries Physician Coordinator

Christiana Care VNA - Camden, DE

May 2012 to February 2018

• Prepare and review operational reports and schedules to ensure accuracy and efficiency

• Make sure all billing reports and claims are correct before filing bills

• Make calls to Physicians offices for any paperwork regarding Patients records and insurance

• Communicating with Supervisors, Peers, or Subordinates

• Interacting With Computers

• Getting Information

• Organizing, Planning, and Prioritizing Work

• Analyzing Data or Information

• Experience with: 10-key calculators, Adobe Systems Adobe Acrobat software, Data entry software, Desktop computers, Email software

Office Assistant

Pro Physical Therapy/Brown & Associates - Dover, DE December 2002 to December 2011

• Answer phones and Schedule Patients

• File Paperwork and Medical Reports in Charts

• Insurance Verification and Complete Benefit Forms

• Collect Copayments and Enter into System

• Reschedule appts and fill Cancellations promptly

• Scan & Attach Patient Intake Info into Charts

• Manage and Send out Plans of Care for each Patient

• Getting Information

• Processing Information Fax and Receive PT Prescriptions and Documentations(Progress Note & Initial Evals)

• Experience with: 10-key calculators, Adobe Systems Adobe Acrobat software, Data entry software, Desktop computers, Email software, Microsoft Access, Microsoft Excel, Microsoft Internet Explorer Department Store Manager

The Shoe Department - Dover, DE

June 1995 to September 2002

• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products

• Prepare staff work schedules and assign specific duties

• Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations

• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory

• Perform personnel functions such as selection, training, or evaluation

• Making Decisions and Solving Problems

• Communicating with Supervisors, Peers, or Subordinates

• Organizing, Planning, and Prioritizing Work

• Scheduling Work and Activities

• Training and Teaching Others

• Experience with: 10-key calculators, Calendar and scheduling software, Cell phones, Computer scanners, Credit card processing machines

Education

High School Diploma

University Preparatory and Advanced High School - Camden, DE September 1978 to June 1982

Skills

• Cash Handling (5 years)

• Medical Terminology (10+ years)

• Office Manager (3 years)

• Insurance Verification(10 years)

• Adobe Acrobat

• Microsoft Access

• 10 Key Data Entry (10+ years)

• Medical Billing (7 years)

• Medical Records (4 years)

• Medical Scheduling (10+ years)

• Medical Coding (4 years)

• Accounts Receivable (5 years)

• Payroll (5 years)

• Microsoft Outlook (10+ years)

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