Alicia C. Dumas-Pace

***** ***** **** ****

Highland, CA 92346

(909)864-3183HM/(951)544-7955CELL

ad2d15@r.postjobfree.com

Objective:

A challenging and responsible position where skills, and practical experience will be needed. A position that will have opportunity for continued growth.

Skills and Qualifications

Teaching clinical skills, writing/revising curriculums, teaching medical management, insurance billing, counseling, CPR, organizing career workshops, intravenous medications, EKG, teaching medical assistants, teaching pharmacy technicians, patients relations, offices, Allergy

Testing. Working with County Agencies, setting up contracts for internships for students, handling offices surgeries, making OR arrangements, ordering lab work, assist in any medical research projects with hospitals and pharmaceutical companies. Handling case studies, clinical trails, teaching pharmacy technician, writing and revising curriculums. Implementing contracts with clinical and hospital staff. Meeting with doctors about staffing and skills. Implementing rules and guidelines for state exams and live scan processes. Implementing protocol for instructors. Implementing rules/guidelines for check off completions. Vendor and contract negotiation, GED preparation programs, Implementing changes in programs with the state education department and accreditation bureaus. Implementing MOU’s, services that engage the community, implementing contracts with clinics, nursing homes, guidelines for programs to add changes in hours and credits, change subject matter and descriptions. Track student completions for four programs, patient medical records, employee time sheets.

Internal Medicine patient care, giving injections, patient assessments, pre-op exams, patient triaging, oncology patients. Background in performing minor office surgeries, post-op visits,

assisting in surgeries. Experience in removing skin tags, cyst, EENT surgeries, ear lope

surgeries, breast nipple surgeries, review guidelines with patients, procedures follow-up care.

Online teaching skills, insurance exams, physicals, patient assessment, medical records, company assessments, physicals, blood bank screening, teaching nursing assistant.

Work Experience:

01/16 –present Glen Oaks College, Riverside, CA

Instructor of medical assisting, pharmacy technician, medical terminology, A&P,

Experience in student services, externship, contracts, staff development, medical

Lab skills, site visits, student grades, orientations, weekly meetings, training instructors.

preparing evaluations, teaching nursing assistant, accreditation applications, writing medical

programs, processing conflict resolutions with teachers and students. Supervisor or the

instructors, preparing lectures, medical vendors, community affairs for the college.

Implementation of externship contracts, and medical assistant contracts, handling student

conflict and resolutions, training staff, admissions, accreditation regulations. Sending and

confirming clinical placements, contracts. Monitor and manage affiliation agreements for

externship programs with clinical agencies, conduct orientations for new students and

faculty for all programs. Implement annual reports for BPPE, VA, ABHES.

05/11-present Medical Assistant/Pharmacy Tech-Contractor

Loma Linda, Wellness Group, Dr. Walker, Dr. McMorris, Dr. Blackman.

Patient care, injections, EKG’s, staff training, medical labs, patient counseling, medical training, medical management, minor office surgeries, EENT care, daily intake. Patient admitting, scheduling, credentialing, medical records, patient assessments. Experience in worker’s compensation clinics, government clinics, performing physicals, clinical evaluations. Dr. Richard Walker Clinic- performing day to day management, medical

staff assessments, office surgeries, clinical audits, implementation of policies and procedures, workforce development policies and procedures.

06/11 – present Education Consultant – A & D Consulting/Highland, CA

Direct patient care, teaching, implementing college programs, student resources,

Implementing accreditation for allied health colleges, writing curriculums, lesson plans.

Implementing procedures, policies, designing medical labs, site visits at doctors’ offices,

Clinics, training instructors. Hospital and clinic staff development planning and courses.

Medical staff workshops, orientations, evaluations, recruiting, placement contracts, student

services/resources, medical vendor contracts. Strengthen company’s core values.

Implement community involvement, and workshops. Implementing contracts with nursing

homes, clinics, hospitals, implementing community involvement, training, evaluations,

Teaching online medical related courses/programs. Monitoring yearly budgets reviews.

Processing medical labs, training lab staff, lab research.

10/09 – 05/11 Education Director – American College of Healthcare/Riverside, CA

Teaching all the programs, directing the program, setting up the classrooms, ordering

supplies, designing labs, supervising instructors, managing starts and location for the

students, reviewing text books for the programs, retention issues, implementing

Lesson plans for the courses; managing LOA’s and changes of status for the students.

Managing classrooms when instructors are out, meeting with owners about changes

and any needs of the classrooms and instructors, weekly faculty meetings with

instructors. Externships and clinical rotations for the students, contracts and

programs for accreditation. Setting up descriptions and guidelines for instructors

follow for the individual programs. Implementing guidelines for staff to follow for

students that may have program changes and relocation changes during their education

process. Meeting with staff and faculty about guidelines and protocol. Implementing

guidelines for instructors to follow for check offs with students. Implementing

remediation for students who need additional training. Setting up guidelines for staff and

instructors to follow when remediating a student that has been out of school for a long

period of time. Implementing CEU training for instructors, and setting up State Exam

process for five programs at the college. Staff development training, HR, teaching surgical

tech, nursing assistant, medical assistant, A&P classes, nursing, medical billing, pharmacy

tech, medical terminology, medical psychology, DSD Training. Manage 18 instructors,

two staff members. Monitoring budgets for 5 programs, classrooms and labs.

04/08-12/08 Pharmacology/Massage Director/Instructor - Four-D College /Colton, CA

Teaching pharmacology, directing the program, setting up extern sites and contracts. Placement of students in fulltime positions. Writing curriculum and designing programs. Designing and setting up the Pharmacy lab, implementing software for the Pharmacy program and assisting with software for the LVN program. CNA, training, Massage Program and designing the lab. Implementing externship sites/contracts. Clinical site visits and training patients on injections and their post care. Training family members on treatment and post-surgical care. Setting up the guidelines for students to transfer from one campus to another. Supervising instructors at both Colton/ Victorville campus. Meeting with the families of students. Supervising instructors/ staff personnel. Implementing guidelines for externship coordinator to follow when a student needs to relocate for their externship/internship rotation. Implementing remediation process for instructors/students that need tutoring or additional training. Multi-site manager.

04/02-04/08: Medical Assistant Director/Pharmacy Director/Instructor Four-D College

Writing the curriculum, teaching and directing, setting up the lab, scheduling students, externship evaluations, visiting sites, writing test and lectures. Hiring staff for the program and monitoring the progress of the program. Ordering supplies/maintaining education regulations. Setting up lab, designing program requirements, placement of grads, setting up externships, managing contract with doctors and clinics. Making sure the program meets accreditation needs and standard. Teaching courses at local clinics to staff and family members. Reviewing patient care information with patients and family. Supervising instructors at both Victorville/Colton campuses. Implementing the flow of students through the Live Scan process for the Pharmacy Board Registration and Exam. Setting up guidelines for Externship/Internship of students from theory to completion. Implementing Board Exam reviews for students, CEU courses.

01/99-04/02: Pharmacology Director/Instructor Four-D College/Colton

Teaching pharmacology, Directing the program, setting up extern sites and contracts, also setting up sites and contracts for the Medical Billing program. Placement of students in fulltime positions. Revising and writing programs. Hiring instructors. Writing test for the programs/revising lectures. Setting up the Pharmacy Labs and writing lab procedures and check-off procedures. Making sure the program meets accreditation needs. Meeting with Doctors/clinical staff about medications. Supervising instructors and other staff personnel. Implementing rules for Instructors to following for the classroom and for students to complete their final check-offs for the program. Implementing the process of students rotating within the Kaiser Hospital Pharmacy Department for all Kaiser Hospitals. Locate new sites for externship/placement. Monitor any medical assisting remedial. Contract negotiator handling Dental, Medical assistant, Medical Office Management, LVN clinical contracts. Implementing new guidelines for departments to follow on the externship process, nursing assistant, DSD

Training. Monitoring budgets for the 4 programs and labs. Implementation of medical labs, lab procedures, lab processing.

Education:

UAB/Birmingham – B.S. Business/Psychology, Pre-Med, MA 1980

Southern Junior College – A.A. Business Administration 1988

School of Allied Health- Physician’s Assistant, Medical Researcher, Internal Medicine Consulting, nursing courses, patient care, medical management courses, Pharmacy Tech training.

Masters Vocational College – Pharmacy Tech certification, medical assistant certification.

Certifications: Phlebotomy, injections, EKG, medical computer software, medical theory classes. State certification for instruction of Pharmacology, medical assisting, medical office management. Certifications in Pre-Med (medical procedures and patient care for second and third year medical students), certification in Physician Assistant and counseling. Medical Assisting (Instructing students with clinical procedures and theory). Allied Health Instructor certification/AMT. Post- Secondary Certifications with the state of California

and Allied Health Director, Pharmacy Tech Certification.

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