Post Job Free

Resume

Sign in

Call Center Customer Service

Location:
Pasig, NCR, Philippines
Posted:
January 01, 2024

Contact this candidate

Resume:

Jeanelle Rose S. Cabalde

Experienced and reliable in customer service with extensive experience providing assistance in a busy setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Accomplished agent when it comes to sales and marketing. Well- versed in drafting and proofing a range of marketing materials, from print brochures, logos, PowerPoint Presentations to emails blasts. I provide creative ways to engage with the customers. I consistently strive to work to the best of my ability and deliver professional standards at all times and in all circumstances. My key strengths are; social media, the ability to relate to customers in a digital environment and communications (both oral and written). Work Experience

Serves patrons with food and beverages in a positive and friendly manner. Provides information to help food and beverage selections. Consistently adhere to quality expectations and standards. Routinely clean table linens, table settings, glassware, counters, storage areas, and service refrigerators.

Providing operator assistance to incoming callers by answering, directing and transferring calls.

Receives guest messages and deliver the same to the guest. Perform daily prospecting and presentation calls with potential clients Task to sell one or more types of insurance, such as life insurance or non-life insurance

Explain various insurance policies and help clients choose the best plan that suits them

Give financial advice and help clients choose the best investment plan for them

Prepare presentations, marketing materials and sales contracts Responsible for helping the client in selecting a unit and guiding them for the process of purchasing a unit.

Advise clients on market conditions, prices, mortgages, legal requirements and related matters.

Accompany buyers during visits to and advising them on the sustainability and value of the unit they are visiting.

Prepare presentations, marketing materials and sales contracts BANQUET & TELEPHONE OPERATOR (PART TIME)

December 2022 - May 2023

Grand Hyatt Al Khobar l Al Khobar, Kingdom of Saudi Arabia FINANCIAL ADVISOR

September 2020- April 2021

Allianz PNB Life l Makati City, Philippines

SALES ASSOCIATE

AUGUST 2019-FEB 2020

Megaworld International l Bonifacio Global City, Philippines FRONT DESK RECEPTION

MAY 2015 - JULY 2016

RaSan Business Solutions and Services, Inc. l Quezon City, Philippines Answering phone calls, Filing tax reports, taking notes of minutes of the meeting

Keeping the front desk clean, tidy and supplied with all the necessary supplies. Greet, communicate and welcome customers and guests Answer all the customers' questions and address their complaints. Answer all incoming calls, redirect them when needed. Personal Data

Birthday:

October 17, 1997

Place of Birth:

Manila, Philippines

Contact:

+966*********

+639*********

Email:

ad2cxi@r.postjobfree.com

Address:

Dammam St. 7125 30 Al Khobar Al

Janubiyah

34621 Kingdom of Saudi Arabia

Ipil East Drive Ice Court Compound,

Marikina Heights, Marikina City,

Philippines

Education

De LaSalle-College of Saint Benilde

2015 - 2020

BACHELOR OF ARTS MAJOR IN FASHION DESIGN AND

MERCHANDISING

St. Paul Quezon City

2021 - 2023 (ONLINE CLASSES)

BACHELOR OF SCIENCE MAJOR IN HOSPITALITY

MANAGEMENT

Trainings and Seminars

Fashion Institute of the Philippines

October 2019

FASHION DESIGN

Megaworld International

September 2019

SALESMANSHIP TRAINING

University of the Philippines Diliman

July 2018

CREATIVE AND EFFECTIVE SALES TRAINING

English

Language

Adobe Illustrator

Microsoft Excel

Adobe Lightroom

Adobe Photoshop

Microsoft Word

Adobe Premier

Expertise

Microsoft PowerPoint



Contact this candidate