Operations Manager Supply Chain
Resume:
Hardikkumar Patel
Surrey, Vancouver,
British Columbia,
V3S 3B6
What’s up Cell :
**************@*****.*** *************@*****.**.**
Summary:
I Hardikkumar Patel firmly believe that a combination of hard work and team sprit are integral parts of my personality. Vision, perseverance and a drive to excel beyond the norm are virtues that inspire and propel me to greater heights. I believe in achieving the given target at any cost. I look forward to working in a competitive and challenging environment in your organization.
Academics:
Qualification
Board/University
Passing Year
SSC
GSEB
March 1998
HSC
GSEB
March 2000
B.Com.
M.S. University, Baroda
April 2003
Additional Qualifications:
Post Graduate Diploma In Marketing And Sales Management
Bhartiya Vidya Bhavans, Rajendra Prasad Institute Of Communication & Management Mumbai
April 2004
Post Graduate Diploma In Export Import Management
Indian Institute Of Export Society, Baroda
April 2005
Employment Summary:
Duration
Designation
Organization
01st November 2018 to Till date
Operations Manager
Santram Foods Baroda
01st March 2017 to 31st October 2018
Factory Manager
Food Hippo Industrial & Commercial Caterers PVT Ltd Baroda
28th April 2015 to 28th February 2017
Assistant Logistics And
Supply Chain Manager
Stratus Foods PVT Ltd. Baroda
30th October 2014 to 24 April 2015
Administrative Incharge / Logistics Incharge / Store Incharge
M/s Patel Brothers Ltd Baroda.
14th December 2009 to 31st August 2014
Ware House In Charge / Store In charge / Dispatch In Charge
Euro Car Parts, London.
23 August 2008 to 11 November 2009
Operations Executive (Loans Dept.)
Angel Broking Ltd, Baroda
6 July 2006 to 9 July 2008
Jr. Credit Officer (Credit Co-ordinator)
Atlas Documentary Facilitators Co. Ltd. (Sister Co. Of HDFC Bank Ltd.
7th October 2004 to 1st July 2006
Marketing Representative
M/s Santram Enterprises, Baroda. (Distributor of L & T Cement)
10th September 2003 to 30th September 2004
Marketing Representative
M/s Veer Sales, Baroda. (Distributor of TATA Shudh Cement)
Experience Summary:
1. Organization: Santram Foods Baroda
Role: Operations Manager
Description: Responsible for effective and smooth running of the whole business, from production to end dispatch of finished goods (Food Items). Looking after the entire business operations form Marketing, production methods, purchase, strategic planning, resource allocation, human resource modeling and coordination for people and resources. Has got extensive experience overseeing multiple outlets with front and back of house responsibility. Command of menu structure, pricing, and formatting. Management of financial resources and determining how money will be spent to get the work done, and accounting for these expenditures. Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. Effectively coordinated daily operations, sanitation, facility management, directed staff and inventories. Create staff schedules and encouraged high levels of performance. - Worked with chefs to design menus that were both cost-effective and pleasing to customers. - Addressed any problems or customer concerns appropriately. - Interviewed, hired, and trained dining staff.
Has to make sure that the production of the finished goods (Food Items) is prepared timely and hygienically in proper quality and required quantity. Has to daily coordinate with all the clients of the company for their requirements and needs. And also solve their queries and problems on daily basis.
Also has to make sure that that the finished goods (Food Items) is packed hygienically in proper quantity and its quality is maintained and dispatching the same to the respective clients for their final consumption. Has to make planning schedule for the fort coming months, weeks and daily production and coordinate with the clients for their requirements. Have to make schedule of the man power. Also make sure that all the equipment’s are proper and in working conditions for the preparation of the finished goods (Food Items). Has to do all the production, raw material, logistics and man power planning for the company for the smooth running of the whole company with proper hygiene standards
2. Organization: Food Hippo Industrial & Commercial Caterers PVT Ltd Baroda
Role: Factory Manager (Looking after Production, Logistics and Supply Chain)
Description: Responsible for effective and smooth running of whole factory, from production to end dispatch of the finished goods (Food Items). Has to make sure that the production of the finished goods (Food Items) is prepared timely and hygienically in proper quality and required quantity. Has to take reporting form the stores department regarding the inward and outward of all raw materials and dairy products and make sure that proper raw material is issued to the production team for preparing finished goods. Also making sure that fresh goods are purchased as per the requirement raised by the store department and make sure that that the same has been purchased by the purchase department and received on timely basis by the store department and same is entered in the stores software for the smooth running of the company operations and cost calculation. Has to daily coordinate with all the clients of the company for their requirements and needs. And also solve their queries and problems on daily basis.
Also has to make sure that that the finished goods (Food Items) is packed hygienically in proper quantity and its quality is maintained and dispatching the same to the respective clients for their final consumption. Also make sure proper dispatch note is prepared according to client’s requirement and make sure same is dispatched to the customers on schedule time of the customer. Has to make sure there is proper and timely distribution of clients requirement on daily basis. Also make sure that the store department issues and the same is sent to client on daily basis. Using information system for order management, costing, production, shipping, dispatch documentation, logistics and coordinating status till the final delivery is done. Has to make sure that all the delivery vehicles are maintained and cleaned properly for the final delivery of the goods. Looking after the maintenance schedule and timely service of all the delivery vehicles of the company and make sure that all their respective documents are issued and maintained.
Has to make planning schedule for the fort coming months, weeks and daily production and coordinate with the clients for their requirements. Have to make schedule of the man power for the whole company. Also make sure that all the equipment’s are proper and in working conditions for the preparation of the finished goods (Food Items). Has to do all the production, raw material, logistics and man power planning for the company for the smooth running of the whole company with proper hygiene standards. Implemented departmental strategies and maximized the financial performance of departments. Ensured high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. I independently manage a team of nearly 200 employees in the company.
3. Organization: Stratus Food’s PVT Ltd Baroda
Role: Assistant Logistics And Supply Chain Manager
Description: Responsible for effective and timely implementation of all logistics daily operational goals inclusive of shipping functions and inventory management. Also looking after timely and hygienic packing of the finished goods (Food items) and dispatching the same to the respective sites on timely basis and maintaining the maximum hygienic measures. Also ensuring and printing proper printing of the dispatch notes from the SAP system for each client and daily coordinating with the SAP department for the smooth running of the dispatch procedure and minimizing the errors in the daily dispatch. Has to plan and allot the work to the logistics helpers (labours) on daily basis for whole day for timely packing and delivery of the goods in addition to this make sure that the delivery vans are timely and properly loaded by logistics helpers as per dispatch notes and timely reaches the sites. Make sure that the drivers schedule is made properly and implement the same and route mapping and planning for deliveries. Also looking after day to day maintenance of the vehicles like repair of the vehicle, make sure all the delivery vans are washed properly as to provide proper hygienic food to the clients.
Has to ensure that the production department has done timely and proper quantity and quality of production of the goods taking hygienic measures and make sure that the packing is also done on effective and urgent basis to minimize the spoiling of the finished goods production (Food items) and coordinate with the production department on timely and daily basis for the smooth dispatch procedure.
Also responsible for the timely and proper sending of the clients requirement from the store department and send to the site. Also make sure that the store department issues and we deliver proper quantity and quality of the required stock to the sites. Using information systems for order management, costing and shipping, dispatch, documentation, logistics and coordinating status till the final delivery.
Also looking after the whole raw material stores and the procurement of raw material form market and looking after the inward of raw materials and other items of the company. Maintaining and keeping record of the stock in the store and looking after the daily entry and exit of stock in SAP and their respective bill entry in the SAP system. Also keeping track of the daily usage of the raw materials in the factory from the stores and keeping eye on that there is proper issuance of the material according to the SAP system and as per the requirement of production team in the factory. Than after raising purchase requirement to the purchase department for the stock of the material.
4. Organization: M/s Patel Brothers Ltd Baroda
Role: Administrative Incharge / Logistics Incharge / Store Incharge
Description: Looking after whole administration of the company office which includes resolving all inquiries and maintain inventory of all office supplies and place required purchase orders and perform all clerical work, which includes raising daily and monthly bill to the clients and ensuring that the payment is received. Also looking after smooth running of the office work in the office. Also responsible for ordering spare parts, oil ect. for the maintenance of the machinery and responsible for the overall maintenance of the machinery and keeping records of the same.
Also responsible for assigning the machinery to the respective sites and transportation of the machinery to the respective site and keeping the record of how many hours the machinery used and raise the bill to for the respective site. In addition responsible of the stores and purchase of necessary parts and material for the smooth running of the company. In addition to this also responsible for maintaining the parts store for the vehicles of the company.
5. Organization: Euro Car Parts (London)
Role: Ware House In Charge / Store In charge / Dispatch In Charge
Description: Receiving, maintaining and counting the stock coming from the central warehouse, putting stock in the warehouse, looking after daily stock coming and stock going to other branches of the company in UK, daily receiving VOR (VOR - parts coming from other branches in UK) parts and sending VOR (VOR - parts sending to other branches in UK), doing credit of the parts not found and in addition checking the parts picked and sending for final delivery to customers. Doing credits for the goods retuned by the customers on day to day basis and sort out drivers problems regarding credit of the goods and coordinating with the customers for the query regarding the goods sent back to the branch for credit. Sorting out problems between sales and warehouse. Raising purchase order with the suppliers and ordering the stock and maintaining the same. Was also responsible for locating new stock arrival in the warehouse and giving proper bin locations in the online K8 system for the easy finding and locating of the parts. Was in charge of annual audit and also prepare necessary documents for the annual stock audit in the branch warehouse. Was also planning and managing daily stock check through running reports and conducting location wise checking of the stock on daily basis and documenting the same. Was in charge of the whole warehouse in the absence of operations manager. Was handling 8 Warehouse staff for the daily smooth running of the warehouse and allocating the work roles for all of them. Was independently handling the whole warehouse/store operations and reporting to the operations manager.
Was also working as a Dispatch in charge looking after the delivery of the good in a timely span of time and day to day coordinating with the head office, branch manager, operations manager, sales manager, sales staff, warehouse staff and administration and accounts department for smooth operations of delivery from the branch. Was also responsible for looking after all the packing and proper delivery of the goods. Also keeping the time keeping/attendance of 40 delivery drivers and making their weekly payment sheets. Also maintaining records of the number of deliveries made by the agency and preparing the payment bill of the agency. Keeping the records of the delivery vans at the branch for weekly van cheeks and the maintenance of the vans and the keeping the records of the fuel cards and the insurance process in case of accident. Maintaining all the records for the branch dispatch and achieve high standard of the timely delivery and customer satisfaction. Reporting to Branch Operations Manager.
6. Organization: Angel Broking Limited Baroda
Role: Operations Executive
Description: Looking after Personal Loans, Business loans, Loan Against Gold, Loan Against Security, Loan Against Property, Housing Loans and Credit Card all files login, Disbursement, Daily and monthly MIS to CSO Mumbai, Whole back office work for Baroda hub. And co-coordinating with 18 executives at Baroda location taking daily reporting.
Daily co-ordinate with the sales staff of HDFC Bank, Barclays Bank and Fullerton India Finance for the purpose of file login and further decision of the files.In addition handling the HR-Administration work of the branch. Reporting to the City Head.
7. Organization: Atlas Documentary Facilitators Co. Ltd. (Sister Co. Of HDFC Bank Ltd.), Baroda
Role: Jr. Credit Officer (Credit Co-ordinator)
Description: Looking after PFI agency, CPV agency and CPA logging. Handling a team of 30 executives of PFI agency and 150 executives of CPV agency at three locations Baroda, Bharuch and Anand and 20 executives at CPA logging agency at Baroda.Tallying monthly bill of vendors and co-ordinate with vendors, sales, operations, collections, PFI agency, CPV agency, RIC agency and CPA. Reporting to location Credit Manager.
8. Organization: M/s. Santtram Enterprises, Baroda
Role: Marketing Representative
Description: Involved in marketing of L&T cement and also looking after the payment collection, customer relationship and also as office assistance.
9. Organization: M/s. Veer Sales, Baroda
Role: Marketing Representative
Description: Involved in marketing of TATA Shudh cement and also looking after the payment collection, customer relationship. Also Making new dealers and maintaining customer relations with them.
References: Available on request
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