ABOUT ME

Over ** years of experience in the hospitality industry with documented

ability to turnaround challenged operations, add renewed emphasis on quality control and launch operations from ground floor. Proven record of enhancing operations and optimizing profitability with direct hands on approach.

WORK EXPERIENCE

Ramveer Singh

Shekhawat

Date of birth: 16/04/1982

Nationality: Indian

Gender: Male

CONTACT

17, Tara Nagar Ist, Khatipura

Road, Jhotwara,

302012 Jaipur, Rajasthan,

India (Work)

Shekhawat.ramveer@gmail.c

om

+243-*********

linkedin.com/in/ramveer-

singhshekhawat-62a15136

+91-978*******

(Whatsapp)

02/2022 – CURRENT Kinshasa, Congo

• Plan, organize, and direct a wide range of on / off campus training activities.

• Marketing the food and beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet and exceed sales and financial goals and objectives.

• Recruit and develop team members to maximize.

• Performance including performance management.

• Ensure all rooms are cared for and inspected according to standards.

• Protect equipment and make sure there are no inadequacies.

• Notify superiors on any damages, deficits and disturbances.

• Deal with reasonable complaints/requests with professionalism and patience.

• Check stocking levels of all consumables and replace when appropriate.

2014 – 2022 Jaipur, Rajasthan, India

• Oversee day-to-day operations.

• Design strategy and set goals for growth.

• Maintain budgets and optimize expenses.

• Set policies and processes.

• Ensure employees work productively and develop professionally.

• Oversee recruitment and training of new employees.

• Evaluate and improve operations and financial performance.

• Direct the employee assessment process.

• Prepare regular reports for upper management.

• Ensure staff follows health and safety regulations.

• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors.

2013 – 2014 Dar Es Salaam, Tanzania

• Achieve budgeted revenues and expenses and maximize portability related to the food and beverage department.

• Market the food and beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet and exceed sales and financial goals and objectives.

• Recruit and develop team members to maximize performance including performance management.

• Ensure all rooms are cared for and inspected according to standards.

• Protect equipment and make sure there are no inadequacies.

• Notify superiors on any damages, deficits and disturbances.

• Deal with reasonable complaints/requests with professionalism and patience.

Hotel Manager Operation Hotel Platinum

General Manager Operation The Heritage Village Resort Food And Beverage Manager Mystic India

EDUCATION AND TRAINING

• Check stocking levels of all consumables and replace when appropriate.

• Adhere strictly to rules regarding health and safety and be aware of any company- related practices. 2011 – 2013 Jaipur, Rajasthan, India

• Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.

• Plan activities and allocate responsibilities to achieve the most efficient operating model.

• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.

• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services.

• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.

• Deal with maintenance issues, shortages in staff or equipment, renovations etc.

• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. 2008 – 2011 Jaipur, Rajasthan, India

• Controlled all staffing order to get customer satisfaction.

• Provided best services which pertains the image of a outlet.

• Handled all operation of the restaurant.

• Trained new recruited.

• staff to increase the profit.

2007 – 2008 Jaipur, Rajasthan, India

• Maintained high standards of food and hygiene.

• Responsible for high quality of food and beverage.

• Follow Corporate Standards.

2006 – 2008 Jaipur, Rajasthan, India

• Presented menus to patrons and answered questions about menu items, made recommendations upon request.

• Brought wine selections to tables with appropriate glasses, and poured the wines for customers.

• Prepared restaurant for next shift (filled condiments, rolled silverware, etc.).

• Took orders, served food, cleared tables, made salads, and prepared desserts. Unit Manager Best Western Plus Heritage Village

Bar & Restaurant Manager Hotel Paradise

F&B Assistant - Bar Hotel Golden Tulip

Steward ITC Welcome Rajputana Palace Sheraton

2003 – 2006 Edinburgh, Scotland, United Kingdom

2003 – 2006 Kolkata, India

05/2004 – 09/2004 Agra, India

Kolkata, India

New Delhi, India

BA In International Hospitality Management Queen Margaret University College 3 Year Diploma In Hotel & Catering Management Institute of Advance Management Industrial Training Hotel Jaypee Palace

Casual Training Hyatt Regency & ITC Sonar Bangla

DCA - One Year Certificate

LANGUAGE SKILLS

MOTHER TONGUE(S): Hindi

Other language(s):

English

Listening Reading Spoken production Spoken interaction Writing B2 C1 C1 B2 B2

Panjabi; Punjabi

Listening Reading Spoken production Spoken interaction Writing B1 A2 B2 B2 A1

LIngala

Listening Reading Spoken production Spoken interaction Writing B1 A1 B2 B2 A1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLS

Microsoft Office ( Word, Excel and Power Point )

ADDITIONAL INFORMATION

Honours and awards

Communication and interpersonal skills

Passport Details:-

Mystic India Trainer at Dar Es Salaam, Tanzania, East Africa (2014 - 2015). Best Bartending Awads from Smirnoff and Bacardi.

I have won medals & certificates for sports and N.C.C. Achievements

Bar handling and bar inventory.

Bar and restaurant managers report’s.

Guest relation or handling guest complains.

Hotel software handling ( info genesis & ids) Strong management, training and motivational skills. Excellent interpersonal, verbal and written communication skills. Natural ability to work on own initiative or as part of team. Sales.

Strong experience as bar and restaurant manager.

Teamwork & Leadership.

Good in financial accountability.

Provides best services.

Passion for all operations.

PROJECTS

MTR: Analysis on House keeping.

Analysis on Housekeeping Equipment.

A Report on Rajasthan Tourism.

Analysis on Restaurant Setup.

SKILLS

Issue Date - 11/12/2013

Expiry Date - 10/12/2023

Passport No. - L5310254

Contact this candidate