Shannon McCullough
Phone: 412-***-**** Email: ad2cvx@r.postjobfree.com
Summary: I am an experienced Quality Engineer with an extensive background in regulated environments, testing, auditing, protocol validation, process improvements, business user interaction, and team leadership. I am eager to join a medical device company where I can learn new technologies and skillsets to provide you with the optimal skillset to be successful.
Experience Highlights:
Experience with Phase 1,2,3 clinical trials and medical devices
Led multiple QA, Dev, and Support teams (manual, automated, onshore and offshore) in high-paced agile, iterative, and waterfall environments
Served as an escalation point and subject matter expert for new and legacy products as well as for operations teams resolving issues
Key contributor in verifying workflows and protocols meet quality criteria
Knowledgeable in Input/Outputs, Risk Factors, compliance testing, Verification/Validation, QMS Implementation
Assessing software to ensure all standards are met and risks identified
Authored test plans, SOPs, functional/system requirements, defects, test status reports, test strategies, test traces, standard operating procedures, work instructions, testing processes, audit reports, risk documents, QMS repositories
Experienced in Quality Management Systems and Medical Device Life Cycle
Knowledgeable in FDA guidelines, EU, DHF, Clinical Trials, GxP, audits, regulations, CTLC, SDLC, TLC, PDLC, MDR, cGMP, Risk Assessments
Created/Maintained Master Validation Plans, process improvements, and change control orders, CSV Validation
Working knowledge of 21 CRF Part 11, ISO 13485/10993/14971/62304.
Team/resource planning, point scaling, process improvement initiatives, holding meetings, stakeholder interaction, escalation management
Participated in risk assessments, CAPAs, RCAs, FEMA, gap analysis, procedure guidelines, defect triages, training, cross-functional team, milestone meetings
Rally, Jira, Jenkins, SharePoint, TFS, MS Office/365, VSS, Workday, Reporting tools, Alfresco, Cockpit, Windchill, Teams, Zoom, Browser tools
Professional Experience:
Orrick, Herrington & Sutcliffe LLP Remote
QA Data Analyst Consultant (Digital Marketing, (04/23-06/23)
Data Cleanup and verification
Data Migrations, application testing, and support for Marketing applications
Smith & Nephew Remote
QA Engineer Consultant (Medical Device Manufacturer, (02/21 – 08/22)
Led Integration teams to ensure acquired EU medical products met company and US compliance standards within the medical device industry
Successfully led salesforce data migration projects by defining requirements and validating transmission from an acquired companies’ data repository to Smith & Nephew’s data hub
Created Risk Management Plans, followed FMEA process guidelines
Assisted in QMS, Regulatory and Compliance Tasks
Tested orthopedic surgical instruments, assisted surgical units, SiMD, SaMD
Safety and process validation, risk factor reporting, complaint investigations
Created processes to transfer technical documentation (DHF) and data from acquired products and tested process and data transfers
Contributed and led concurrent projects of multiple levels of complexity
Trained interns and created a workflow process to transfer Design History Files
Verifying protocols are followed and objective evidence supports criteria submitted
Mortgage Connect Pittsburgh, PA
QA Lead Consultant (Real Estate Financing, 01/20 – 03/20)
Successfully established product requirements testing policies, procedures, and onboarding materials and salesforce policies
ERT Pittsburgh, PA
Lead Quality Control Test Engineer (Pharmaceuticals, clinical trials, 04/04 – 06/19)
Worked as BA and QA Lead on Web portals that housed clinical data for clients and patients
Contributed to QMS implementation and tracked the training process of product employees
Served as a subject matter expert in Audits and new product training
Led all quality efforts for medical device communication with Android and IOS platforms (glucose meters, PEF readers, and brain stimulators)
Ensured CSV packages adhered to FDA Compliance rules from all departments to submit data to clients for approval
Verified all department deliverables were met via automated and manual systems
Verified communication between medical devices and Site Web portals
Setup testing environments for internal teams and verify configuration control processes
Worked with server-side/client-side apps, Cloud, IOS, Android, Web Clinical Trials, Pharmaceuticals, FDA regulations, GDP
Quality Control Test Coordinator (07/05 – 04/08)
Coordinated projects, delegated responsibilities, and wrote test reports.
Tested Web Reports and Production installation packages
Quality Control Tester (Pharmaceuticals, clinical trials, 04/04 – 11/04)
Authored and executed test plans, reports, and defect analyses for clinical trials
Education
International Academy of Design and Technology Associates Degree: Computer Science
Computer Learning Center MCSE training