Identified prospective clients through

leads and referrals

Scheduled client meetings

Performed follow-up calls as needed

Advised on insurance coverage

Conducted periodic policy reviews

Prepared insurance proposals and

quotes

Completed requirements and submits

to underwriters

Maintained 100% positive feedback

rating from clients by providing them

exceptional client-centered service

Completed hours of training

Ability to work with computers and

understand and interpret standard

statistical findings

Insurance Agent - 440 license

Mary Dixon State Farm, Fort Myers, FL

July 2023 to Present

ad2cva@r.postjobfree.com

+239-***-****

WORK EXPERIENCE

BRANDON

PAWLAK

RELEVANT SKILLS

Team Leadership Expertise

Business Operations Knowledge

Management

Customer Relationship

Staff Management

Corrective Actions

Employee Discipline

Sales Coaching

Budget Controls

Strategic Planning Skill

Budgeting and Cost Control

Operations Oversight

Sales Forecasting

Profit and Loss Control

Food Safety and Sanitation

Brand Standards Audits

Property Walks

P & L Administration

Supplier Monitoring

Hiring and On boarding

Inventory Tracking and

Management

Finance and Accounting Oversight

Recruited and hired associates to

meet business needs and

requirements.

Collaborated with other departments

to ensure successful store operations.

Controlled budgets and conducted

financial analysis to optimize

profitability.

Analyzed data to identify areas of

improvement and develop strategies

to increase sales. Assigned tasks to

associates to fit skill level and

maximize team performance.

Mentored new associates to

contribute to company's positive

culture.

Determined customer needs by asking

relevant questions and actively

listening to responses.

Assistant General Manager

Burgerfi - Fort Myers, FL

November 2022- July 2023

• English - Fluent

• ASL (American Sign Language)-

Fluent

• Spanish - Beginner

CERTIFICATES

LANGUAGES

440 FL Insurance License

Central Insurance School

Trophy club Training

Trophy club consulting LLC

ServSafe Certified (Manager level)

Innovative individual, possesses

years of operational and

customer service experience.

Proven track record of success

in driving revenue growth,

improving operational efficiency,

and delivering excellent

customer service.

Adept at developing and

implementing new strategies to

drive profitability and guest

satisfaction.

Committed to providing a

unique and memorable

experience for each guest and

ensuring the highest level of

service satisfaction.

Developed effective marketing plans

to increase sales and profits while

managing costs.

Stocked and replenished merchandise

according to merchandising layouts.

Acknowledged outstanding staff

performance to boost company morale

and productivity.

Monitored receiving and stockroom

activities to identify opportunities with

inventory and prevent shrinkage.

Established and maintained

relationships with vendors.

Demonstrated and supported

continuous improvement and growth

mindset.

CAREER OBJECTIVE

Mentored and trained new employees

on company policies and procedures.

Utilized strong analytical and problem-

solving skills to address operational

issues.

Oversaw multiple projects

simultaneously and ensured tasks

were efficiently completed.

Counseled and disciplined employees,

driving performance improvement.

Offered constructive feedback to team

members, boosting overall job

performance.

Coached and motivated team, driving

sales and delivering exceptional

customer service.

Reduced workplace safety or health

hazards by enforcing work practices

and procedures.

Manager

Carrabbas Italian Grill - Naples, FL

February 2022- November 2023

Communicated plans and actions to

meet departmental goals.

Conducted regular staff meetings to

foster effective communication and

performance.

Assigned, prioritized and delegated

tasks and responsibility to

departmental employees.

Orientated and trained employees,

encouraging confidence and helping

individuals adapt faster to job roles.

Minimized staff turnover through

appropriate selection, orientation and

training.

Facilitated week-ending closing

processes, invoicing and journal

entries.

Oversaw multiple projects

simultaneously and ensured tasks

were efficiently completed.

Mentored and trained new employees

on company policies and procedures.

Communicated plans and actions to

meet departmental goals.

Offered constructive feedback to team

members, boosting overall job

performance.

Conducted quality, timely

performance feedback and

performance appraisals.

Developed training modules and

documentation to train staff.

Executed productivity benchmarks

across departments to maximize

company revenue.

Represented business in marketplace

and developed relationships with key

accounts to promote and market

business.

Oversaw personnel to maintain

adequate staffing and minimize

overtime.

Manager

Texas Roadhouse - Fort Myers, FL

July 2012 - February 2022

GOOGLE REVIEWS

“Brandon is always a smiling

pleasure while I'm ordering my

delicious burgers! Thank you for

feeding me with a smile! “

“I was so amazed that The

Manager Brandon knew sign

language and was able to take

my order with ease what an

amazing place “

“Great service from Brandon

today! “

“I always have a great

experience at this location and

the manager Brandon is

exceptional! 10/10 highly

recommend “

“Service was outstanding

Brandon was friendly and

helpful. “

“It was my first time at BurgerFi

and Brandon was very

welcoming and tremendously

helpful explaining the menu.

Best customer service I had in a

while. I definitely recommend

10/10. I will most definitely be

coming back. The place was

very clean and the food came

out quick. “

“HUGEEEE 5 STAR Brandon and

his crew in the kitchen are best “

REFERENCES UPON REQUEST

Trained cross-sector partners to

expand program awareness and

referrals.

Prioritized and established new

cross-sector partnerships with

agencies and nonprofits.

Recruited and coordinated

volunteers and mentors to help

clients transition lifestyles.

Collaborated with agency

representatives to implement

outreach activities in various

programs.

Directed fundraising activities and

preparation of public relations

materials.

Researched and analyzed member or

community needs to determine

program directions and goals.

Established and maintained

relationships with other community

agencies and organizations to meet

community needs and avoid

duplication of services.

Spoke to community groups to

explain and interpret agency

purposes, programs, and policies.

Planned and administered budgets

for programs, equipment and support

services.

Provided direct service and support

to individuals and clients, such as

handling referral for child advocacy

issues, conducting needs evaluation,

and resolving complaints.

Outreach Coordinator

Center for Independent Living of

SWFL - Ft.Myers, FL

February 2009 - June 2012

Contact this candidate