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Medical Assistant Services Specialist

Location:
Decatur, GA
Salary:
open to discuss
Posted:
December 31, 2023

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Resume:

SHAUNTE MATHIS

P.O. Box ******

Decatur, GA *****

470-***-**** ad2cu0@r.postjobfree.com

OBJECTIVE:

To obtain a position in a community-based setting, while utilizing my education and motivational skills as well as assisting people in resolution of their problems and personal needs.

SUMMARY OF SKILLS:

●Extensive knowledge of working with individuals with diverse health conditions and needs.

●Excellent interpersonal skills that include empathy and patience.

●Ability to function efficiently in a team as well as individually without supervision.

●Proficient with computer software programs; Microsoft Word, Power Point, Excel, Knowledge of Xerox, Fax Machine, and other office machinery.

EDUCATION: B.A.S. Degree Lackawanna County College Scranton, PA, Human Services

Certification, PC Technical Career Institute, Newark, New Jersey Medical Assistant

WORK EXPERIENCE:

Department of Family and Children's Services

Social Services Specialist I 6/2023 to present

● Face-to-face interviews according to reports of alleged child maltreatment and address safety concerns in a timely manner

●Addressing safety concerns and developing safety plans.

●Completing diligent searches to locate the child/family when unable to make con

●Partnering with families to develop Family Functioning Agreement, Action Plan, and Family Plan to achieve desired individual and family-level outcomes.

●Creating genograms to locate family supports

●Connecting community partners to families to create support systems for children and families.

● Visiting with children and families often, to ensure safety, permanency, and well-being.

●Identifying the physical, educational, and mental/behavioral health needs of children, parents, to ensure proper services

●Establishing permanency goals for the child(ren).

Americorps Vista

Building Communities of Recovery Coordinator 3/2023 to 6/2023

●Collaborated with staff to develop outreach processes and procedures

●Sustained practices for the new Building Communities of Recovery (BCOR) program.

●Coordinated outreach workshops, training, and events and assist with the development of the Volunteers of Hope (VOH) program

Luzerne County Early Head Start

Family Educator 11/2022 to 3/2023

●Assisting parents in the role of their child’s first teacher, to advocate for their child’s needs with schools and other community agencies, and during transition from Early Head Start to other programs.

●Serving as a resource for parents and an educator for learning by organizing and facilitating age-appropriate parent/child activities both in the home and in group settings.

●Providing education to parents in working to strengthen the family’s knowledge of child development, assisting parents to understand how children grow and learn, and planning and conducting child education activities with the parents which meet the child’s intellectual, physical, emotional and social needs for weekly visits.

●Promoting nurturing relationships and parent-child bonding.

●Completing an Individualized Child Development Plan according to established Early Head Start practice along with coordinating the necessary Screening and Assessment requirements for infant and toddler developmental and sensory evaluations for the following areas but not limited to: Developmental (motor, language,cognitive emotional and perceptual), Social-Emotional, Vision, Hearing and Oral Health.

●Assisting parents in strengthening the families’ knowledge of health and nutrition, including integrating health and nutrition education in the program. Provide parents with information and referrals, as necessary as well as coordinate with the Nurse Educator and parents regarding health screenings and nutrition services for family members.

Community Health Systems

Behavioral Health Specialist 10/2019 to 6/2020

●Provided counseling and direction to people dealing with challenges like addiction, physical limitations, and mental illness.

●Implemented the program schedule according to the patient’s individual treatment plan in both individual and group setting.

●Communicated with other members of the primary care team.

●Supported individuals and their families need to reach success.

Commonwealth of Pennsylvania

Youth Development Aide 09/2018 to 09/2019

●Actively engaged with court-adjudicated youth requiring guidance, instruction, treatment and specialized services in a secure or restricted setting.

●Provided for the physical care, custody, and supervision of the youths' daily activities that include recreation, housekeeping, personal hygiene, work assignments and program requirements.

●Assisted professional staff in implementing treatment plans and reporting youths' progress in attaining goals.

●Communicated with youth about their thought processes, actions and personal problems to provide insight into responsible behaviors and attitudes.

●Maintained order by verbally and physically intervening with disruptive, emotionally improper and suicidal youth.

●Used appropriate physical restraint techniques to prevent escapes, control aggressiveness and maintain a safe, secure or restricted environment is required.

●Facilitated groups in which youth obtain certifications to utilize.

●Interviewed potential candidates for open positions.

Institute of Human Resources and Services

Residential Program Worker 7/2017 to 09/2018

●Administered medications as prescribed.

●Assisted clients in their residence with daily living activities.

●Documented goal progress monthly and ensure sanitary as well safe environment.

Path (PA Treatment and Healing)

Community Monitor 1/2017 to 7/2017

●Transported clients to and from program and maintaining vehicle cleanliness

●Supervised of clients during activities at the center and off site.

●Assisted with the purchase and preparation of client meals.

Mid Atlantic Youth Services

Youth Specialist II 06/2016 to 04/2017

●Worked to improve delinquent’s social and psychological welfare by ensuring they receive the proper medical and psychological care.

●Documented all events during shift while maintaining a safe environment with de-escalation and crisis intervention skills.

●Transported youth to scheduled court and medical appointments.

Step by Step

Community Support Specialist 5/2015 to 7/2016

●Provided personal, emotional, physical, and social support to disabled individuals.

●Completed and maintaining appropriate records.

●Advocated on behalf of individuals to coordinate care internally and externally with services related to goals and outcomes.

Catholic Social Services

Corrections specialist, Community Corrections Program 7/2014 to 11/2014

●Worked with convicted criminals and their probation and parole officers to produce a plan of action for their rehabilitation into society.

●Collected urine samples for drug testing; monitoring the behaviors and the location(s) of the individuals.

●Notified the Bureau of Corrections regarding the behaviors of the individuals.

Mental Health/Veteran’s Administration call-in 9/2013 to 7/2014

●Maintained documentation regarding the whereabouts of each resident.

●Documented any unusual behavior and events in resident’s progress notes as well as staff communication log.

●Followed and enforced program house rules and regulations.

Saint. Joseph’s Center

Direct Service Provider, 3/2013 to 9/2/2013

●Provided hygiene needs to residents.

●Maintained residential care of units and residents’ possessions.

●Assisted residents in basic daily living activities.

VOLUNTEER EXPERIENCE

Lackawanna County Juvenile Probation

Student Intern 1/2018 to 5/2018

●Shadowing a probation officer who supervised youth that were on probation.

●Attending court hearings, intake and rules meetings of the youth on probation.

●Monitoring two assigned cases to ensure that juveniles are following all required court ordered treatment and counseling plans

Shiloh Baptist Church

President of Women Ministries 12/2017 to present

●Leading the women ministry to achieve yearly goals.

●Focusing on outward contributions locally and internationally.

●Developing all meeting agendas.

Sunday School Teacher 7/2012 to present

●Teaching Bible lessons and ministry work to adolescents.

●Preparing and planning lessons along with social events for the classroom.

●Providing opportunity for salvation of each student and pray for students.

Keystone Rescue Mission

Meal Server 12/2017 to present

●Monitoring of youth group during meal preparation and serving.

●Purchasing and preparing menu items monthly.

●Greeting each individual as they are selecting their meal.

Commission on Economic Opportunity

Housing Case Manager (Intern) 1/2015 to 5/2015

●Screened and assessing individuals for available housing service needs.

●Prepared a housing service plan in cooperation with the program participant, while maintaining progress notes for case files.

●Assisted in mediation activities with the landlords and neighbors along with protecting program participant’s confidentiality.

Bethel AME Church

Sunday School Teacher and Assistant Youth Director 3/2014 to 3/2016

●Taught Bible lessons and ministry work to toddlers.

●Assisted youth director with outing events and planning.

●Mentored youth and families to achieve desired life goals.

REFERENCES GIVEN UPON REQUEST



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