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Customer Service Investment Banking

Location:
Spring Hill, FL
Posted:
December 31, 2023

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Resume:

SC

SEVERINO COLÓN NUÑEZ

ad2ctt@r.postjobfree.com 828-***-**** 3 copney Ln Arden, NC 28704

Aggressive investment banking professional bringing expertise in closing sales and bringing in new customers. Results- oriented investment banking professional adept at managing competing priorities to accomplish challenging goals. Knowledgeable about compliance issues and legal concerns. Brings in new business and maximize success rates. Talented Bank Executive successful at developing new business, improving profitability and building successful teams. Quality Inspections

Production Line Experience

Safety Management

Relationship Building

People Skills

Team Building

Reliable & Trustworthy

Organizational Skills

Active Listening

Supervision & Leadership

Customer Service

Good Work Ethic

Friendly, Positive Attitude

Fluent in Spanish

Eaton Corporation Arden, NC

Electrical Assembler

01/2021 - Current

Assessed work for errors or compliance issues and made corrections and modifications.

Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.

Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.

Positioned or aligned components for assembly.

Juggled multiple projects and tasks to ensure high quality and timely delivery.

McDonald's

Store Manager Training

07/2015 - 12/2020

Performed variety of management functions including, inventory management, protecting company's assets, merchandising integrity, overall facility cleanliness and maintenance and completing HR responsibilities. Interviewed and hired team members which demonstrated dedication and added value to team.

Cross-trained employees to do other jobs within business, increasing job skills and productivity.

Role-played with employees to help sharpen skills and learn to deal with challenging situations.

Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals

Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response. Recruited and hired individuals demonstrating passion, dedication and added value to team.

Provided leadership to 35 employees through coaching, feedback and Summary

Skills

Experience

performance management.

PAPO's Café Camuy, PR

Owner/administrator

01/2012 - 01/2013

Responsible to ensure the quality and freshness of food.Supervision of employees and the entire business operation

Devised business and marketing plans and prepared monthly financial reports.

Led startup and creation of operational procedures and workflow planning.

Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.

Analyzed client business needs and assisted in determining appropriate resources and strategies.

In charge of customer satisfaction

Promoted business on social media platforms to maximize brand identity and generate revenue.

First Bank Corp, Puerto Rico

External Adjuster

01/2005 - 01/2012

Responsible for managing a portfolio of more than 8000 m dollars in payment Account management with up to 120 days in arrears

Alternatives, tools and payment arrangements for customers Account management departments mortgage, consumer and Auto loans Loss control management area northwest of Puerto Rico Performed their work according to the rules and policies of the company. CitiFinancial Quebradillas, PR

Assistant Manager

01/1999 - 01/2005

Quality customer service

Responsible for making collections of personal loans and mortgages Alternative payment arrangements for customers with overdue. Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Delegated daily tasks to team members to optimize group productivity. Collaborated with store manager to develop strategies for achieving sales and profit goals.

Directed and led employees, supervising activities to drive productivity and efficiency.

Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Delegated tasks to team members based upon skill level and to achieve organizational goals.

Worked closely with customers to understand needs and resolve diverse issues.

Churched Chicken Isabela, PR

Assistant Manager

01/1996 - 01/1998

Supervision of employees at all levels and work on administrative tasks Responsibilities range from making an accurate inventory and enforce codes and safety and health standards for hiring and training new workers Establishing schedules and payroll processing

Traditionally, manager's Chicken Church work full -time or 40 hours per week

Work with employees who have any previous experience in the fast food industry

Recruit workers with 18 years of age or older at the time of recruitment Influencing the employee to be always motivated in the job and, be dedicated every day in their work

Interview and train people with good professional attitude and attributes to help the company.

Pontifical Catholic University of Puerto Rico Arecibo, PR Bachelor of Natural Science in Biology

References will be provided if required

Spanish:

Native/ Bilingual

Education and Training

Custom

Languages



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