AYRIN-Cymone ARMSTRONG

**** ******** **, *********, ** 28269 H: 213-***-**** ad2ctm@r.postjobfree.com

SUMMARY

To pursue a career with a strong, viable institution that promotes growth opportunities.

HIGHLIGHTS

Team Player and teachable, Top Quarterly Sales Performer Multi-Task, Detail Oriented, and Consistent Strong Communication and Organizational Skills with a Positive Work Ethic. Willing to relocate.

EXPERIENCE

Customer enhanced specialist Joerns Healthcare 09/22 – 3/23

Provided an extreme amount of customer service, data entry and administrative functions

Set patient/company appointments

Managed and maintained facility/customer accounts and record information

Oversee customer financial accounts and processed necessary adjustments

Multitasked ring/max online phone system along with outlook emails

Handled one on one client accounts

Completed client orders

Problem solving and analyzing

Occ Med assistant Novant health 06/22 – 09/22

Managed and maintained facility/customer/patient accounts and record information

Set upcoming appointments

Kept digital and physical logs of company files and imports of patients and employees

Provided an extreme amount of customer service, data entry and administrative functions

Analyzed/solved customer issues

Organized and analyzed a variety of administative problems issues and made recommendations to establish more improved working procedures

Processed digital payments as well as cash payments

Senior Customer Relations Banker Wells Fargo 12/21-05/22

Provided an extreme amount of customer service, data entry and administrative functions

Oversee customer financial accounts and processed necessary adjustments

Managed and maintained facility/customer accounts and record information

Monitor accounts

Make/receive outgoing and incoming calls for existing and potential clients

First call resolution

Data entry and processing

Collect personal financial and business documents

Sales Manager Spencers Gifts 7/19 – 10/2021

● Monitor and Execute Sales/sales goals, Floor Sets and/or Store Planograms

Provided an extreme amount of customer service, data entry and administrative functions

● Provide Exceptional Customer Service and Sales to customers

● Data Entry and Data Processing

● Restock Various Products

● Provide Conflict Resolution for Customers/Complaint Tracking

● Handle merchandising, replenishment and inventory

● Create and maintain visual displays

● Store Planning and Design

● Cash Handling and ensure accuracy

Customer Care Representative Randstad Staffing & Recruiting 09/18 – 05-19

Handled a high volume of inbound calls from State Farm, Bank of America, and United Health Care employees

Provided an extreme amount of customer service, data entry and administrative functions

Answered questions, provided education, and solved complex HR and financial issues related to their health care benefits

Processed transactions such as health enrollments and create service requests which included additional research and ongoing casework

Toggled between multiple screens and systems to address concerns and provided support to employees while navigating computer system

Updated files in database and communicated with third parties to research and assist customer inquiries

Sales Manager Torrid 11/16 - 5/18

Provided an extreme amount of customer service, data entry and administrative functions

● Provided Conflict Resolution for Customers/Complaint Tracking

● Handled merchandising, replenishment and inventory

● Executed Sales

● Created and maintained visual displays on in- store windows and sales floor

● Styled clients and kept customers informed of what was trending

● Store Planning and Design

● Cash handling and ensured accuracy

● Displayed Designs

Assistant Stylist/Designer PA FOX Studios 02/16 - 11/16

Provided High-End Fashion Knowledge

Provided an extreme amount of customer service, data entry and administrative functions

Prepared and maintained costumes and design budget

Maintained and filed all receipts for personal stylist, actors and actresses

Prepared payroll

Purchased and/or returned merchandise in-store and online for inventory control procedures

Maintained records of data Inventory

Cash handling and ensured accuracy

Sales and Stylist Consultant 01/19 - 08/19 & Lane Bryant 06/15 - 02/16

● Handled merchandising, replenishment and inventory

● Executed Sales

● Created and maintained visual displays on in- store windows and sales floor

● Provided exceptional customer service to clients by styling them fashion forward and kept them in the know of what was trending

Provided an extreme amount of custom service, data entry and administrative functions

● Store Planning and Displayed Designs

● Cash handling and maintained accuracy

● Maintained Inventory Control and Procedures

● Opened and closed store

● Top Quarterly Sales Performer

Visual Merchandising Assistant Manager Forever 21 01/14 - 01/15

Contributed to advertising, marketing, and sales efforts by designing and developing the visual look and merchandise of store

Executed merchandising strategies by creating and maintaining visual displays in store windows and on the sales floor

Handled merchandising, replenishment, and inventory control efforts and procedures

Provided Conflict Resolution

Opened and Closed Store Maintained establishment, policies and procedures

Top Sales Performer

Provided an extreme amount of customer service, data entry and administrative functions

Internships/Accomplishments

Fashion Design Assistant New York City Fashion Week - 01/2012 to 01/2014

CAMBA Flatbush - Flatbush, NY

2011 Student Ambassador, Fashion Design

Art Institute of New York City

EDUCATION

Associate of Arts June 2014 Fashion Design and Fashion Merchandising/ B.A Business management The Art Institute of New York City - New York, NY

HS Diploma June 2012

Miramar Senior High School - Miami, FL

Computer Skills: certified Microsoft Office Word, Excel, PowerPoint and Illustration. Photoshop, QuickBooks, Social Networking via Facebook, Instagram, Twitter, Tumbler and Pinterest.

SKILLS: Exceptional Customer Service, Active listening, Detail Oriented, Consistent, Dedicated, Strong Work Ethic, Aware of Chain of Command, Active Listening Skills, Strong Communication, Energetic, Positive Thinker, Data Entry and Collection, Inventory Control, Marketing and Merchandising, Networking, Sharp Problem Solver, Team Player, Time Management, Visual Display Design, Sewing Pattern Construction/Design Fashion Designer and Draping Professional Stylist and High-End Fashion Knowledge.

Contact this candidate