Nitin Maken

Surrey, BC

V*W *M[*]

E-mail: ad2cso@r.postjobfree.com

Tel: 236 · 862 · 7841

Highlight of Skills and Qualifications

•5+ years of experience as a Asst. administration manager

•Over three years of experience providing excellent customer service in a fast-paced environment

•Proficient in MS Office Applications (primarily Outlook, Word and Excel)

•Strong problem solving, negotiation, and coordination skills

•Organized, high attention to details

•Strong work ethic ability to perform independently

•Excellent written and verbal communication in English, Punjabi, and Hindi

•Permanent Resident/Clean class 5 license

Work Experience

Assistant Administration Manager (5+ Years)

2017 - 2023

United Builders, India

•Assisted the Sr Managers in overseeing the day-to-day operations of their portfolio.

•Collaborated with the leasing team to market and advertise vacant properties, conduct tenant screenings, and execute lease agreements.

•Maintained accurate records of leases, contracts, and correspondence related to the property portfolio.

•Maintain tidy and professional set up in the establishment

•Interacted with tenants and provide exceptional customer service, addressing any inquiries or concerns promptly and professionally.

•Manage service equipments, forms, supplies, office security etc.

•Prepare and proofread documents like vendor bills, customer invoices and various reports

•Preparing and sending invoices and reciepts to clients and following up for the same.

Customer service and Administration Manager

2013 - 2017

Shell Limited, New Zealand

Coordinated with management to set specific and actionable goals based on established

KPIs.

Coached employees on customer service and selling techniques.

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•Collaborated with marketing team to develop innovative campaigns for boosting sales revenue.

•Established efficient inventory management system to maximize sales and reduce costs.

•Solved problems and resolved conflicts for team members and customers.

•Oversaw day-to-day store operations to foster efficient and profitable.

Training and Education

RERA Certificate, India 2017

Chartered Real Estate Professional Certificate in Property Management, India 2017

Post Graduate Diploma in Business, Concordia Institute of Management, New Zealand 2012

Bachelor in Commerce, Kuk University, India 2010

References Available upon Request

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