Sales Associate Customer Service
Resume:
Latisha Harrison - Bryant
Rose Hill, NC *****
*****************@*****.***
Seeking a good opportunity in a good company that enables me to improve my skills, increase my experience and fulfill my personal goals and expand my knowledge. Work Experience
Sales Associate
Wal-Mart - Wallace, NC
August 2009 to Present
I would run the cash register and assist customers. I would help with monthly inventory made sure products were not out of date. I would stock freight and set modular.
Customer Service Representative (Remote)
sears - Wilmington, NC
June 2017 to April 2022
I will take calls to help customer with return, if they didn't like the product. I will assist customer with making a purchase or a payment. I would help customers with trying to apply for a sears credit card or to make a payment on their credit card.
I would listen to the customer needs or issues and provide the best solution to solve their problem. Zone Merchandiser Supervisor
Wal-Mart
2012 to 2017
• I would tour the store with my store manager and take notes as we go, once finished we would distinguish the notes out the dept. managers.
• Then we would do follow up meeting to see how we are doing with our notes
• I was also responsible for making sure the dept. managers had price changes done by Friday and also the modular done.
• I would also do a 2pm planning which consist of General Merchandiser trucks, frozen dairy food trucks, and remix so the 3rd shift managers would know where to place all features
• I would also hand out zoning task for second shift associates
• I would have a wrap up meeting with store manager to make sure we covered all the notes Overnight Support Manager
Wal-Mart
2011 to 2012
• Scheduling, hand out task for the night, take all money out of register at end of night, make sure all employees stay on task at night to make sure they meet their time.
• I would also do audits such as I would check my employees overstock and key them into the system
• Zoning aisle: I would task out to the employees and then walk them off before they leave. Department Manager
Wal-Mart
2010 to 2011
• As manager I would set displays
• Count monthly and yearly inventory meaning the 97 deli meat is counted yearly and the 93 meat wall and frozen meat is counted monthly.
• I would set prices, place orders, stock freight and set modular and also hold interviews for new employee's
• I would also run the cash register and assist customers Sales Associate
Dollar General - Wallace, NC
November 2008 to June 2009
I would run the cash register.
I would stock the sales floor and assist with pre count for inventory. I would set the display and help customers with any needs or concerns they would have. Cashier
Burger King - Wilmington, NC
May 2006 to January 2007
I would run the cash register and take customer's orders. I would assist with prepping the customer's food and also assist with cleaning kitchen area, dining area and also restrooms.
I also set the display for Burger King.
Education
High School Diploma
E.A. Laney High School - Wilmington, NC
August 2003 to October 2006
Skills
• Freight Experience
• Merchandising (10+ years)
• Interviewing (5 years)
• Store Management Experience
• Store Management Experience
• Retail Management (10+ years)
• Supervising Experience (10+ years)
• Retail Sales
• Load & Unload
• Cash Handling (10+ years)
• Inventory Control (10+ years)
• Employee Orientation
• Leadership (10+ years)
• Management (10+ years)
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