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Customer Service Social Media

Location:
Kinston, NC
Posted:
December 31, 2023

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Resume:

I am a hard-working and driven individual who isn't afraid to face challenges that come my way. I'm passionate about my work and I know how to get the job, or the tasks done. I am also an open and honest person who doesn’t mislead other peoples and tries to be fair in everything I do. I like to treat peoples the way I like t

Assisting customers with emergency problems or unexpected situations, providing solutions for customers problems, making sure that customer issues are resolved in a timely manner. Developing and maintaining customers relationships. Also showing empathy, and communication

HENDERSON ONLINE FOOD CENTER

Cashier/Customer Service 10/2010 - 05/2021

Taking online orders and talking to customers about their orders. Filing, answering phone lines, promoting business for the company Any problems I corrected in a timely manner.

WILLIAMS CAR CLEANING SERVICE

Kinston, North Carolina

Customer Service 06/2002 - 08/2005

Greeting and guiding customers into wash tunnel prepping the vehicle as it enters the wash. Keeping records and files updated. Also communicate with customers on a day-to- day basis.

HANNIBAL MEDICAL CENTER

Customer Service 05/23/2013- 06/02/2015 Answering phones, and assisting customers with their needs for prescriptions, handling billing for customers also assist with them any information they may need. Also entering new patient demographics information and supplies orders.

WALGREEN’S

Online Customer Service 07/12/2022 -10/13/2021 The process of answering customer questions digitally using tools such as email, social media, live, chat and messaging apps. Customers can get more immediate, in-the-moments help. Support teams can manage more requests in less lane time.

I have creativity, problem solving, leadership, skills.



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